eTelecare Global Solutions Reviews

3.5
Rating Trends
Recommend to a friend
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John R. Harris
9 Ratings
  • Good Company Poor Moral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at eTelecare Global Solutions full-time (More than a year)

    Pros

    Paid Well Mega overtime always available alot of cool people from college on up

    Cons

    treated like a number didnt care about anyone but hitting company #'s training was poor our trainer was fired after i graduated no room for growth super


eTelecare Global Solutions Interviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

1.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at eTelecare Global Solutions (Phoenix, AZ) in February 2009.

    Interview

    it was actually an easy interview process, the recruiters are really awesome and seem genuine during the whole process, just make sure that you do follow the proper dress code and that you don't forget a physical copy of your resume..otherwise they reschedule you for another interview,,,and then someone else might get the JOB!!! :(

    Interview Questions

    • What was the hardest decision you had to make while dealing with a very angry customer?   3 Answers

eTelecare Global Solutions Awards & Accolades

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Additional Info

Unlock Profile
Website www.etelecare.com
Headquarters Quezon City, Philippines
Size Unknown
Founded Unknown
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable per year

eTelecare Global Solutions provides outsourced help center services, not only via voice but also through e-mail and chat, for companies in such industries as consumer electronics, telecommunications, financial services, travel, and media. It offers customer service, technical support, sales, and market research services from call centers in the US, the Philippines, Nicaragua, and South Africa. The company's largest clients -- American Express, AOL, AT&T Mobility, Dell, Intuit, Sprint Nextel, and Vonage -- collectively account for about 90% of its revenue. Founded ... More

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