eTelecare Global Solutions Reviews

3.5
18 Reviews
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Recommend to a friend
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John R. Harris
9 Ratings
  • I enjoyed working at eTelecare.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Clerk
    Former Employee - Data Entry Clerk

    I worked at eTelecare Global Solutions full-time (more than 3 years)

    Pros

    Variety of work kept it interesting.

    Cons

    Pay was okay, however, could have been better for work volume expected.

    No opinion of CEO

eTelecare Global Solutions Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Average

Interview Difficulty

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Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 2 daysinterviewed at eTelecare Global Solutions in February 2009.

    Interview Details

    it was actually an easy interview process, the recruiters are really awesome and seem genuine during the whole process, just make sure that you do follow the proper dress code and that you don't forget a physical copy of your resume..otherwise they reschedule you for another interview,,,and then someone else might get the JOB!!! :(

    Interview Questions
    • What was the hardest decision you had to make while dealing with a very angry customer?   View Answers (3)
    Accepted Offer
    Positive Experience
    Easy Interview

eTelecare Global Solutions Awards & Accolades

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Additional Info

Unlock Profile
Website www.etelecare.com
Headquarters Quezon City, Philippines
Size Unknown
Founded Unknown
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable per year

eTelecare Global Solutions provides outsourced help center services, not only via voice but also through e-mail and chat, for companies in such industries as consumer electronics, telecommunications, financial services, travel, and media. It offers customer service, technical support, sales, and market research services from call centers in the US, the Philippines, Nicaragua, and South Africa. The company's largest clients -- American Express, AOL, AT&T Mobility, Dell, Intuit, Sprint Nextel, and Vonage -- collectively account for about 90% of its revenue. Founded in... More

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