iContact Reviews

4.2
Rating Trends
Recommend to a friend
Approve of CEO
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Peter Granat
9 Ratings
  • Good company at the time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Holly Springs, NC
    Former Employee - Sales Executive in Holly Springs, NC

    I worked at iContact (More than a year)

    Pros

    Great people, solid leadership, good benefits

    Cons

    software was behind. Flat sales structure with little room to grow career

    Advice to Management

    none


iContact Interviews

Interview Experience

Interview Experience

57%
0%
42%

Getting an Interview

Getting an Interview

60%
20%
20%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Interview

    Anonymous Interview Candidate in Morrisville, NC
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 4 weeksinterviewed at iContact (Morrisville, NC).

    Interview

    The process was a lengthy one with multiple interviews, and then a panel interview that had several people in one interview session. The whole process was a little bit frustrating, actually. When people apply for positions, they don't expect to burn the road up more than a few times, wasting gas on an interview when they may not even be hired. Sorry, this ain't Cisco and FAR from a $100K job, so all that ain't necessary! I understand they are looking for "top talent," but in order for you to attract it, you should be offering TOP COMPENSATION.

    Interview Questions

    • Besides standard interview typical qualification questions such as describing last position, etc., some people actually asked a few personal questions that I'm certain are illegal (i.e. what do you like to do to have fun outside of work?) Like, none of your business. Not that I am adverse to working an an environment where people are friendly, but I could already see the culture when we toured the office, so I didn't need to feel that pressure during an interview. I should have realized then that this environment would be more like a college dorm than a professional work space. Friendships take time to develop (if they even do at work) so don't be so intrusive.   1 Answer

    Negotiation

    Their salary range stinks. I had to fight to get the top 25%.

iContact Awards & Accolades

Something missing? Add an award
Top Email Marketing Tools, G2 Crowd, 2015
Global Call Center of the Year, ICMI, 2011

Additional Info

Unlock Profile
Website www.icontact.com
Headquarters Morrisville, NC
Size 50 to 149 Employees
Operated By GTCR
Founded 2003
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $5 to $10 million (USD) per year
Competitors Unknown

With iContact you'll be joining an award-winning and innovative Email Marketing organization.

We capture the enthusiastic spirit of a startup while benefitting from the financial backing and business acumen of an established technology company.

We have cultivated a mentality throughout iContact that encourages collaboration and an unrivaled work-life balance that other companies can only aspire to. We have a deep understanding that everything starts with taking care of our employees.

Don't believe us? Come find out for yourself.

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