A World of Opportunity
Integrated Customer and Product Support Solutions
iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product lifecycles.
iQor’s Service Solutions
We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
iQor is not a typical outsourcing company. Everything we do is dedicated to understanding the Customers’ DNA. Every day the data analysts of the iQor Innovations Lab discover customer insights and create innovative applications for our clients and then use our award-winning, integrated teQ21 suite to intelligently allocate work strategies across our global platform using sophisticated models. Analyze, innovate, act. It’s at the core of what we do every day for our clients.
We help some of the best known brands in the world better understand their customers – creating micro-targeted, multi-channel contact strategies to meet business objectives, whether that is improving customer retention, maximizing the lifetime customer value, or optimizing working capital.
Our clients choose us because they care deeply about how their customers are treated and the service they receive. To them, the quality of service is a strategic advantage and their customers’ experience must represent, reinforce and protect
What makes iQor different?
We create happy, more loyal customers. We solve business problems. We turn noise into insights—actionable intelligence that makes a difference. We help clients see the big picture, but treat each customer individually. We think locally, but
We place a high value on the time each customer spends with us. We use data and intelligence to better serve the customer—to be faster, more knowledgeable,
From the way we use social recruiting tools to our online university to our pioneering use of cloud computing and Big Data to better serve customers, we continually innovate for our employees and clients.
A WORLD OF OPPORTUNITY AWAITS
Join the iQor Team
We are one of the largest and most respected providers of business process outsourcing and product support services in the world. Our team of 32,000 employees, spanning the globe from locations in 17 countries, continues to grow. And as we expand, so does our need for exceptionally talented personnel.
When you become part of our iQor family, you're not just accepting a job but an invitation to further advance your career and build leadership skills for the future. Beyond financial stability, competitive benefits, and best-in-class training with cutting-edge technology, we offer excellent compensation. As a true pay-for-performance organization, your career path and compensation are clearly defined by your work productivity and drive to succeed.
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at iQor full-time (More than a year)Doesn't RecommendPositive OutlookDoesn't RecommendPositive Outlook
Helping customers with their needs, building work experience and setting career goals
Unorganization, no communication and no assistance in technical problems
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceEasy Interview
I applied through an employee referral. The process took 5 days – interviewed at iQor (Plymouth, MN).
It's easy...just say you want to work there for the money. Very, Very easy. Did I mention the interview is easy? No tough, out of the ordinary or odd questions
- Why do you want to work here? 1 Answer
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iQor is a global provider of business process outsourcing and product support services with 32,000 employees in 17 countries. We partner with many of the world’s best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our...
Mission: To partner with forward-thinking companies to build a new Customer Experience model that unlocks greater value for our clients and their customers. We help companies...