ikaSystems – Why Work For Us?


A bold step forward.

ikaSystems delivers business automation and process solutions that transform how health plans conduct commercial, Medicare, Medicaid, and ACO business. We can lower your total cost of ownership, increase your business agility, and add value for your constituents—all at the enterprise or modular level.

Our integrated yet modular Web-based platform works across all departments and business lines, generating cost savings and ensuring agility in an ever-changing healthcare landscape.

Our solutions enable you to focus your efforts to assess and manage:

  • Claims processing and administration
  • Regulatory compliance
  • Sales and marketing
  • Enrollment
  • Revenue optimization
  • Utilization management
  • Customer service
  • Self-service portals
  • Quality and cost of care
  • Provider (primary care, specialist, hospital, and network) performance 

ikaSystems’ long-term partnership with Dell combines our comprehensive solutions with Dell’s expertise in business process outsourcing services. While we can work with any BPO partner you may prefer, you have the peace of mind of a BPO option that is familiar with our platform and is partnered with ikaSystems to create substantial value and savings for health plans.

Our customers

ikaSystems has been serving payers since 1999. Our customers are located across the United States and include all types and sizes, from small provider-owned plans to the largest regional insurers. Together, they represent about 20 million covered lives across all lines of business—commercial, Medicaid, Medicare—and include traditional insurers, managed Medicaid plans, Medicare Advantage plans, PBMs, and delegated risk providers.

Our technology

ikaSystems’ technology platform is an advanced, Web-based, software as a service (Saas) model that delivers low total cost of ownership and high levels of service.

Since computing takes place in the cloud, there’s no need to invest in hardware or software. Our flexible architecture allows you to integrate ikaSystems components with each other—as well as with legacy systems—with minimal effort and cost.

Our team of healthcare, technology, and service experts is dedicated to developing and operating cutting edge solutions to meet your business needs. Customers rely on ikaSystems for continual updates, superior security, high availability, and exceptional back-up and recovery capabilities that limit downtime to minutes in the event of a disaster. Due to the scale economies of serving multiple customers, we create efficiencies that keep maintenance costs low while ensuring data separation, confidentiality, and security.

Our people

At ikaSystems, our commitment to transforming how health plans do business extends to the entire customer experience. Our passion for our customers’ success and the integrity we bring to our business relationships are second to none.

We understand you need a partner with resources that enable you to conquer today’s challenges—and a vision that empowers you to anticipate tomorrow’s. Along the way, you’ll get all the support you need to go further than you ever imagined.


Transforming healthcare, together.

ikaSystems plays a leading role in the exciting transformation of the healthcare industry by delivering advanced business technology to health plans across the country. Our cutting-edge business software and outstanding customer service enables plans to thrive in a quickly changing, competitive healthcare landscape. When you join ikaSystems, you join a visionary company set for continuing success.

Job Opportunities

At ikaSystems you’ll find unlimited opportunities to transform your career. We promise to use your talents to their fullest—and to challenge you to grow. We back that promise by rewarding high quality work and welcoming new ideas.

If you are interested in joining us, please view our open opportunities.

Total Rewards

Our Total Rewards program offers great benefits to help you and your family maintain a healthy lifestyle, provide for unplanned events, manage finances, and continually grow in your career. We also recognize with awards and incentives the value you bring to our company. It’s just one of the ways we say “thank you” for helping us lead the healthcare transformation. Click here to see our Total Rewards offering.

Our Culture

As an ikaSystems employee, you’ll be part of a culture that values diversity, collaboration, and the unique ideas of each individual. We provide our employees with the flexibility to foster creativity and innovation in a fast-paced environment. And we encourage you to develop professionally so you can grow in your position and move toward your career goals. At ikaSystems, there are certain values that we foster and believe are the foundation of our success. These are accountability, innovation, integrity, value for our customers, and teamwork.


ikaSystems believes diversity of all kinds—such as in gender, sexual orientation, ethnicity, and race—encourages innovation and enables us to better serve our customers. We respect each employee’s talents, experiences, and perspectives, which collectively contribute to the success and growth of ikaSystems.

If an applicant requires sponsorship for U.S. work authorization to legally work in the U.S., it is the company’s position that we provide immigration assistance to those new hires when approved by senior management. The eligibility criteria for positions with ikaSystems are given below:

  • The candidate/employee possesses skills, knowledge, or experience in a specific discipline, and there is a shortage of minimally qualified U.S. workers (internally/externally) for that position.
  • Relevant education and experience for the position are required.
  • Education and experience must be obtained prior to employment with the company.

Equal Opportunity Employer

We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected federal, state/province or local status unrelated to the performance of the work involved.



ikaSystems provides a comprehensive benefits package to employees, including medical and dental insurance, a 401(k) plan with immediate vesting, and generous paid time off. We also offer training opportunities to help you develop professionally and rewards for high levels of performance. Our programs include:


  • Medical & Dental Insurance
  • Supplemental Vision Care
  • Flexible Spending Accounts
  • Domestic Partner Coverage
  • 401(k) with Immediate Vesting
  • Company Provided Short/Long Term Disability & Life Insurance
  • Supplemental Life/AD&D Insurance
  • Company Provided Business Travel Accident Insurance
  • Discounted Auto & Homeowners Insurance
  • Employee Membership with Digital Federal Credit Union
  • Discount on Verizon Wireless Service


  • Paid Time Off (PTO)
  • Paid Holidays
  • Leave of Absence Policies
  • Employee Assistance Program

Comprehensive Wellness Program, including:

  • Onsite Workout Center
  • Fitness Club Reimbursement
  • Wellness Seminars
  • Annual Flu Vaccine Clinic
  • CPR/First Aid Certification

Career & Performance

  • Annual Performance Review Process
  • Individual Development Planning & Goal Setting for All Employees
  • Continuous Learning & Professional Growth
  • Leadership Development Programs

Rewards & Recognition

  • Employee Referral Program
  • Employee Recognition Awards
  • Compliance Awards
  • Company Holiday and Summer Outings
  • Team Recognition Activities

ikaSystems Reviews

32 Reviews
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ikaSystems President & CEO Joseph V. Marabito
Joseph V. Marabito
20 Ratings

    Transforming organization with a very healthy sales pipeline

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ikaSystems (more than an year)


    Opportunity to participate and contribute to the transformation of process and technology of a growing company
    Cloud and healthcare are both exploding areas of growth
    Great domain expertise within the company
    Opportunities to interface with clients and contribute to their success
    Employees willing to roll up their sleeves and resolve customer issues.


    Working at a company undergoing a significant transformation is not for the faint of heart or those without a strong passion in doing so.

    Positive Outlook
    Approves of CEO

ikaSystems Interviews

Updated Oct 17, 2014
Updated Oct 17, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Senior Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at ikaSystems.

    Interview Details

    Interview process was not very hectic. Phone screen was good and elaborate. Face to face interview was technical and not very long. People from different teams were in the panel. Each session was 1 hr. There was a good dialogue between myself and the interviewer.

    Interview Questions
    Negotiation Details
    Negotiation was good and not very long
    Accepted Offer

ikaSystems Awards & Accolades

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Additional Info

Website www.ikasystems.com
Headquarters Southborough, MA
Size 150 to 499 Employees
Founded 1999
Type Company - Private
Industry Information Technology

Transforming healthcare, together.

ikaSystems plays a leading role in the exciting transformation of the healthcare industry by delivering advanced business technology to health plans within the commercial, Medicare, Medicaid, Exchange, and ACO business. Our cutting-edge business software and outstanding customer service enables plans to thrive in a quickly changing, competitive healthcare landscape.

At ikaSystems, we believe the foundation of this success lies in our core values: accountability, innovation, integrity, value for our customers, and teamwork. As an...

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