loanDepot is the third largest private, independent retail mortgage lender in the U.S. and provides residential loans. loanDepot’s current business channels include direct lending, affinity, branch retail and servicing. The innovative online consumer direct lending platform operates under the loanDepot brand. The company is also a leader in a distributed branch purchase platform under the imortgage brand. loanDepot currently has more than 2,200 employees and more than 700 licensed loan officers serving all 50 states.
Licensed in all 50 states, loanDepot is an approved seller/servicer to Fannie Mae, Freddie Mac and Ginnie Mae and services a majority of the loans it originates. Its product lineup includes FHA, HARP, VA, and Jumbo loans.
The company opened its doors for business in 2010 following the U.S. financial meltdown and was founded on the principles of fair and ethical lending, with a customer-centric strategy to deliver great service and competitive rates. loanDepot’s CEO and Chairman is industry veteran Anthony Hsieh, an innovator in the mortgage lending industry. The loanDepot leadership team is comprised of seasoned executives who have helped lead some of the largest and most successful mortgage companies and financial institutions in the U.S.
We employ uncompromised ethical standards demonstrating honest and fairness in every action we take. We treat one another with respect and value their contributions.
Employees are our most important assets and biggest competitive advantage. We celebrate successes and recognize achievement. We encourage feedback, suggestions and ideas to surface from anywhere within the organization. We appreciate multiple perspectives and diverse expertise.
We are committed to Best in Class with integrity; we take ownership, accountability and aspire to flawless execution and quality. Embracing diverse backgrounds as we seek the best talent and promote its development.
We strive to exceed customer expectation through dynamic listening and timely responses. We consistently educate our customers and seek to continuously improve our service.
Together we are passionate and determined to stimulate and embrace change and drive innovation. With a devoted sense of urgency, we always do more with less.
Anthony Hsieh, an entrepreneur and innovator in the mortgage industry, is the CEO, Chairman and Founder of loanDepot.com, LLC (loanDepot). He began loanDepot in 2010, intent on creating a national mortgage originator designed to satisfy the unique needs of borrowers following the 2007 financial crisis. With a focus on excellent service and competitive rates, Hsieh has led loanDepot to be one of the nation’s largest, privately-held, independent mortgage lenders, licensed in all 50 states and an approved seller and servicer for Fannie Mae, Freddie Mac, Ginnie Mae with a growing servicing portfolio.
Hsieh’s 25+ years of mortgage industry experience has led to a track record of innovation and accomplishment. In 2002, Hsieh founded Home Loan Center, Inc. which later merged with LendingTree, LLC. Post merger, Hsieh served as the President of LendingTree until 2007. LendingTree, LLC, is a wholly owned subsidiary of Interactive Corp., (NASDAQ-IACI). Additionally, Hsieh founded LoansDirect.com in 1994 and merged with E*TRADE Financial in 2001 to create E*TRADE Mortgage. LoansDirect.com distinguished itself as a technology leader and remained one of the most profitable and successful lenders of that time.
In less than four years, loanDepot grew from a startup company to more than 2,200 employees and currently is the third largest independent retailer in the country, serving all 50 states. The company has also been named a best place to work by both the Orange County Register and Orange County Business Journal.
Hsieh is also the owner, angler and team captain of Team Bad Company, the world’s most successful competitive big-game fishing crew.
Tomo Yebisu - President, Strategic Growth
Tomo Yebisu currently serves as President of loanDepot. Mr. Yebisu previously served as President and Chief Operating Officer of Home Loan Center and LendingTree Loans from July 2002 through November 2007. Mr. Yebisu brings nearly 20 years of expertise in the areas of Sales, Marketing, and Call Center Operations. Prior to joining Home Loan Center, Mr. Yebisu served as Executive Vice President of Sales for LoansDirect.com and President and Chief Operating Officer for E*TRADE Mortgage from 1994 to 2001.
A dynamic leader and rigorous operator, Mr. Yebisu has worked with Mr. Hsieh since the early 1990’s as a key player to the management teams responsible for the sale of two highly successful businesses to large public companies.
Candis Duke - Chief Operating Officer
Candis Duke was named Chief Operating Officer of loanDepot in January 2013. In this role, she oversees underwriting, credit, risk management, enterprise risk management and funding for the organization.
Duke is an accomplished mortgage professional with experience in various facets of mortgage lending. Her career encompasses senior management positions in credit policy, operations, sales, capital markets and risk management. Her credentials include national leadership positions, initiation of start-up operations and management of sales, operations and underwriting organizations.
Duke joined loanDepot with 20 years of experience in the mortgage industry. Most recently, she was Chief Risk Officer at Prospect Mortgage Company, where she was responsible for company credit risk management, credit policy, collateral policy, repurchase management, operations risk management, underwriting and investor relationships. She was also Chief Credit Officer and National Operations Manager at Prospect, before her Chief Risk Officer position. Previous roles included President at Mortgage & Management Strategies, as well as management roles at Plaza Home Mortgage, Suncoast Savings & Loan, Merrill Lynch Capital Markets and Loan America Financial Corporation.
Duke has a bachelor’s degree in Professional Services from Lynn University in Boca Raton, Fla., and studied Finance at California State University's School of Business. She also speaks nationally on various mortgage-related topics, including underwriting, risk management, mortgage insurance and other subjects for lenders and professional associations.
John Lee - Chief Financial Officer
John Lee currently serves as Chief Financial Officer of loanDepot. Mr. Lee previously served as Executive Vice President and Chief Financial Officer of HomeLoanCenter and LendingTree Loans from September 2002 through May 2007.
Mr. Lee brings nearly 15 years of financial and deal-execution experience, having worked as the West Coast head of CIBC World Markets’ investment banking group (CIBC Oppenheimer), covering financial services. Mr. Lee has managed transactions covering initial public offerings, private placements of debt and equity and mergers and acquisitions.
Prior to joining CIBC, Mr. Lee was Vice President of Mergers and Acquisition at Countrywide Home Loans. Mr. Lee was employed by Countrywide Home Loans from 1995 through 1998 and was responsible for sourcing and executing acquisitions, strategic partnerships and affinity relationships.
Mr. Lee has a BA in economics from the University of Rochester and an MBA in finance from The Ohio State University, where he was distinguished as a Weidler Scholar.
Peter Macdonald - General Counsel
Peter Macdonald serves as General Counsel for loanDepot. Mr. Macdonald previously served as General Counsel, Vice President, and Secretary of Home Loan Center and LendingTree Loans from September 2003 to November 2006.
Prior to joining Home Loan Center, Mr. Macdonald was counsel to various established and start-up companies, as well as Deputy City Attorney for the City of Anaheim.
Mr. Macdonald is well versed in the legal, compliance and regulatory standards and has advised financial services clients for well over 15 years, participating in acquisitions, re-structures and fast-growth companies.
Mr. Macdonald holds a B.A. in Economics from Carleton University in Ottawa, Canada and a J.D. from Western State University.
H. Lynn Ryan - Chief Information Officer
Lynn Ryan joined the loanDepot team as the Chief Information Officer (CIO) in February 2013. In this role, Ryan has oversight of all the company's Information Technology (IT) systems, operations and services.
Ryan most recently served as Senior Vice President and CIO of CIT Group Inc. Prior to CIT, she held CIO positions with NovaStar Financial Inc., Ameriquest Capital Corp. (Ameriquest and Argent Mortgage) and Sanwa Bank. Before these CIO roles, she held senior management IT positions leading large-scale electronic banking divisions in retail, wholesale, commercial and international banking for Bank of America and Security Pacific National Bank. Ryan served as Chair of a Multi-Bank Strategic Systems Development group and led joint venture development with major technology companies.
Ryan has been an active public speaker and panel moderator in financial services, banking, IT, and professional association conferences addressing a variety of IT and business topics. She served as a mentor in the CIO Pathways Program and on advisory boards of professional associations and a technology publication. Ryan was a Business Executive Advisor to six University of California institutions programs providing guidance for IT curriculum improvement and graduate and intern employment readiness. She earned a Bachelor of Science degree in Business Management from the University of Phoenix and has participated in executive IT and business programs at Harvard University, the University of Colorado and California State University.
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at loanDepot full-time for less than a yearPros
The company culture here is a complete 180 from the last lender I left. They supply 10-15 warm lead transfers daily. Many of the agents on the floor are very busy and are earning great incomes. Half of the agent earned in excess of $8,000 last month.Cons
The technology isn't as good as it can be. Needs a better online presence with the website.Advice to ManagementAdvice
Great company thus far! Please look at upgrading the CRM and phone systems, They are a bit out dated now.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through college or university - interviewed at loanDepot in May 2014.Interview Details
I was first introduced to them by attending a career fair at my school and chatting quickly with them. A recruiter named Kirstie contacted me about a month or two later about the junior mortgage banker position. She briefed me on the position and then we scheduled a time for me to come in. Before coming in I had to complete a few questionnaires asking me questions about my personality, etc. Day of, I'm asked to complete this computer questionnaire asking me random questions dealing with simple math and word comprehension. I was supposed to have 2 interviews, but only had one. The questions were standard interview questions, nothing out of the ordinary. Kirstie later called me to meet with one of the hiring managers that I was supposed to meet the other day so we did that. The hiring manager asked me most of the same questions. They were a little disorganized in that they had me confused with another candidate and had printed out their resume instead of mines. After that I never heard back from them again. No rejection or offer call, which I thought was a bit strange. But at that point I was no longer interested in the position.Interview Questions
No OfferNeutral ExperienceEasy Interview
- Why are you interested in the mortgage business? Answer Question
loanDepot is the third largest private, independent retail mortgage lender in the U.S. and provides residential loans. loanDepot’s current business channels include direct lending, affinity, branch retail and servicing. The innovative online consumer direct lending platform operates under the loanDepot brand. The company is also a leader in a distributed branch purchase...
Mission: Our goal is to be the home loan lender of choice for consumers and the employer of choice,
by being a company that operates on sound principles of exceptional value...