1-800-Flowers.com Reviews

Updated March 18, 2015
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3.6
97 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
1-800-Flowers.com Chairman and CEO Jim McCann
Jim McCann
61 Ratings

Pros
  • The best part about the position was that I got to work from home (in 33 reviews)

  • Since every possible task gets thrown at you, you learn a lot in little time (in 3 reviews)

Cons
  • Extra long hours during Valentines and Mothers day (in 5 reviews)

  • low pay and no benefits for seasonal employees (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. Great experience working with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1-800-Flowers.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong leadership, training programs and operational team

    Cons

    Very busy during holidays, expectations for time in the office during them were borderline unreasonable.

    Advice to Management

    Keep doing what you're doing

  2. I enjoy the convenience of working from home and working with diverse group of co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales and Service Agent in Chicago, IL
    Former Employee - Customer Sales and Service Agent in Chicago, IL

    I worked at 1-800-Flowers.com

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I was able to work at home and enjoy discounts and free popcorn(popcorn fac1tory)

    Cons

    No permanent job offer or pay raise

  3. Internship Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Carle Place, NY
    Current Intern - Intern in Carle Place, NY

    I have been working at 1-800-Flowers.com as an intern (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The company culture here is great although I feel like it depends on your position in the company. As an intern it's really a great program to get your foot in the door of the corporate world. The program is a great opportunity to gain work experience as well as professional development opportunities. Jim McCann and Chris McCann can always be seen around the office and it's great to see them interacting with all the employees.

    Cons

    It's a nice place to begin your career however growth within the company is limited.
    The pay is not as good as the city.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. This place had so much potential...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carle Place, NY
    Former Employee - Anonymous Employee in Carle Place, NY

    I worked at 1-800-Flowers.com

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You are forced to take on higher levels of responsibility which forces you to learn new skills on the job. Great culture & great people work there, though your department does make a difference!

    Cons

    Some senior level VPs treat their team horribly. Lack of leadership, loyalty, and basic compassion. Problems are never fixed here, just glossed over until you run into them again. Undervalue and development of your talent is what's causing such a high turnover rates (management and hr don't seem concerned by this).

    Advice to Management

    A good manager leads by example. Treat your employees better and they would stay longer. Jim & Chris have built a great company, don't let other people tear it down.

  6. Helpful (1)

    It's a good place to start your career, but not to grow it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carle Place, NY
    Former Employee - Anonymous Employee in Carle Place, NY

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company still runs like a mom and pop business, so you get to see a lot of different aspects of the business no matter what your position is.

    Cons

    There is zero work/life balance. You are forced to work weekends and 12-15 hour days for several weeks leading up to peak times with no additional compensation, monetary or otherwise.. If you aren't part of the "good old boys" club, you will not get promoted.

    Advice to Management

    Give raises and promote people who make a difference in the business before they put in their notice; not after when you realize what contributions they make to the bottom line. Allow for a work/life balance or at least compensate for the additional hours that your salaried employees work.

  7. Helpful (1)

    Don't Let the Sweet Smell of Roses Fool You.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrator in Carle Place, NY
    Former Employee - Administrator in Carle Place, NY

    I worked at 1-800-Flowers.com full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Commute good and salary is average. Medical/Dental benefits are good.

    Cons

    Too many chiefs. No organization and no loyalty. Management is rude, and you cannot go to HR, as you will get stabbed in the back. Only upper management receive bonuses. It's not what you know, it's who you know.

    Advice to Management

    You continue to loose more employees everyday, but you do not seem to care or realize that we were customers of 1800flowers.com. No more.

  8. They taught me alot about patience and customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gift Advisor in Alamogordo, NM
    Former Employee - Gift Advisor in Alamogordo, NM

    I worked at 1-800-Flowers.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The CEO's really try hard to maintain their home roots and values.

    Cons

    Some of the Senior Management think they are too valuable to be replaced and think their time is too valuable to listen to the lowest employee on the floor. Some of those employees have some very sound advise and ideas to help improve the company and are definitely worth the time to listen to.

    Advice to Management

    talk more TO your crew instead of AT your crew. you will get more respect and more productivity from them.

  9. A Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carle Place, NY
    Former Employee - Anonymous Employee in Carle Place, NY

    I worked at 1-800-Flowers.com full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits Package
    Great People
    Opportunities to Grow
    Sense of Community
    Discount
    Senior executives show engagement in day to day tasks

    Cons

    Hard to manage a work/home balance when you are made to feel like you need to be "plugged in" 24/7. Location of office is not convenient for anyone living outside of Long Island.

  10. Amazing company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800-Flowers.com

    Pros

    Great managers and great for development

    Cons

    the interview process was lengthy

  11. Helpful (1)

    Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern in Carle Place, NY
    Former Intern - Anonymous Intern in Carle Place, NY

    I worked at 1-800-Flowers.com as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at 1800flowers was a great learning experience for my future career. Many employees would give presentations to the interns on what their department's role is in the company. They also taught us how to present ourselves to employees on LinkedIn. We were all treated like actual employees, not the stereotypical intern who fetches coffee.

    Cons

    The only con I could think of is the building. It's out of date, the air conditioning was broken for a couple weeks, and there were leaks from the ceiling. I don't drive, but the parking lot has structural damage, so no one could park there. To make up for this, they offer valet service and shuttle buses to another parking lot and to the Mineola train station.

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