1-800-Flowers.com Reviews

Updated August 28, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
1-800-Flowers.com Chairman and CEO Jim McCann
Jim McCann
61 Ratings

Pros
  • The best part about the position was that I got to work from home (in 33 reviews)

  • Since every possible task gets thrown at you, you learn a lot in little time (in 3 reviews)

Cons
  • Really long hours during flower holidays (in 5 reviews)

  • low pay and no benefits for seasonal employees (in 5 reviews)

More Pros and Cons

98 Employee Reviews

Sort: Popular Rating Date
  1. Growing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate in Columbus, OH
    Current Employee - Corporate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than a year)

    Pros

    The businesses and enterprise as a whole are growing very fast. There are a lot of opportunities to learn from upper management.

    Cons

    The holiday seasons can get pretty hectic.

    Advice to Management

    Keep doing what you are doing and continue to grow the brands which in return will create more opportunities for all the employees.


  2. Mickey Mouse Club

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com full-time (More than 3 years)

    Pros

    The volunteer work they get involved with. The interns are given a lot of responsibility and are paid.

    Cons

    Basically everything about the company aside from what is listed above. Most of upper management is hilarious, like in the way that 80's and 90's action movies are, completely unintentional but still awesomely bad.

    Advice to Management

    Clean out the old guard and move away from nepotism.


  3. Operations Manager/ Warehouse Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Maple Heights, OH
    Former Employee - Anonymous Employee in Maple Heights, OH
    Recommends
    Positive Outlook

    I worked at 1-800-Flowers.com full-time (Less than a year)

    Pros

    Steady work hours Believe in diversity Treat everyone fair Give free flowers away to the employees A lot of overtime

    Cons

    Company really doesn't care about the employees Bad communication Reimbursements take to long All the Main business decisions come from the corporate off and not in a timely fashion No direct contact


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. image processor

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1-800-Flowers.com part-time

    Pros

    friendly environment, good company benefits, good location

    Cons

    work isn't too challenging and becomes a grind. workflow/communication between groups isn't too efficient at times.


  6. virtual at home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com part-time

    Pros

    You are at home and you have a team on your side

    Cons

    The pay and hours are horrible


  7. Decent work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Planner/Analyst
    Current Employee - Planner/Analyst
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com (Less than a year)

    Pros

    Great work environment. Good work/life balance

    Cons

    When one person leaves they do not fill gaps and you take on additional roles with no monetary incentive. When you prove to be an asset, upper management tends to hinder your growth by not letting you move to other departments.


  8. Helpful (1)

    it's OK, can't complain, I work from home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Representative
    Current Employee - Sales and Service Representative
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at 1-800-Flowers.com part-time (More than a year)

    Pros

    It's pretty cool, work from home so get to spend time with the family.

    Cons

    Pay is low, the company that took over 18F call center are really unorganized a lot of employee employees unhappy.

    Advice to Management

    Switch back to the HAN Sutherland is killing you, no one is happy, believe me.


  9. Fantastic company!! Keep up the great work.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Staten Island, NY
    Former Employee - Management in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 1-800-Flowers.com (Less than a year)

    Pros

    Best time of my life!

    Cons

    I have nothing to say

    Advice to Management

    Wonderful management that's always willing to help out on any project like any other team member when needed. Keep up the good work!


  10. Specialty Sales and Service Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Miami, FL
    Former Employee - Customer Service and Sales Representative in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The benefits were great. Steady work wih the ability to tradw shifts.

    Cons

    Lines of work began being outsourced to other countries and promised job growth opportunities were constantly overlooked.

    Advice to Management

    Appreciate the employees who are your face to customers. The stores anf florists shouldnt be the only people you worry about. Many of your previous employees had been with yoi for years despite the low wages and they were still pushed off on another bpo company like Sutherland.


  11. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I love my job I work from home and they are flexible with hours except for holiday seasons the week of the holiday is crucial and is a must work every day schedule but the pay and incentives aregreat.

    Cons

    I don't have any issues with them

    Advice to Management

    No advice they are great as is



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