1st Financial Bank USA

www.1fbusa.com
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1st Financial Bank USA Reviews

Updated November 22, 2014
Updated November 22, 2014
12 Reviews
3.3
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Keith Willard
3 Ratings

Employee Reviews

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  1.  

    Great place to learn -- do a lot with very little

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1st Financial Bank USA full-time (more than 5 years)

    Pros

    Great place to learn , learn new things forced to pick up pace and do what it takes to get the job done. Flexibility , pretty flat management.
    No lay off during recessionary times. -- Stable place to work.

    Cons

    Some people take advantage of the flexible hours, and ability to work from home, to the point where its being abused. management turns a blind eye to it. seen a person showing up only 60% of the time. Pay increase only keeps up with the inflation at lower levels. No bonuses or incentives. no formal training , expected to learn on our own.

    Advice to ManagementAdvice

    weed out slackers. Reward hard work do not only offer only minimum increase 2.5%.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hell Hole

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1st Financial Bank USA full-time (more than 5 years)

    Pros

    The only positive is the learning opportunity to work on a broad variety of task as resources are limited; and if you can feed the CEO's ego, you can have a good time. Most employees are great, except for the brown nose cronies of the CEO.

    Cons

    The CEO owns 100% of the bank. For groups working directly with the CEO, life can be worse than hell. He works you, until he gets the last drop of blood from you. Work is often 7 days and 24 hours. He is a paranoid micromanager. Many times he came back from vacation and had conference calls that lasted 12+ hours. Many times he made staff work over Thanksgiving holidays. Once he sent a staff to ask another staff to come out of the toilet to take his call. He gets paranoid when you take a sick day. Calls you at home on every phone number you have. Some colleagues said he uses private detectives to find out whether you are really sick or faking it. He was and may be still in constant battle with bank regulators. He was fined about 20 million dollars for some regulatory violations some years back. Overall it is the worst place I ever worked at. I would never work their even if he paid me a million dollars.

    Advice to ManagementAdvice

    Give up your ego. Come down to earth. Treat employees like humans.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    I Wouldn't Recommend 1FBSA To My Worst Enemy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1st Financial Bank USA full-time

    Pros

    It's an exciting place to work, assuming you like fighting for your job every day.

    Cons

    The President of the company is an extraordinary micro-manager. Every year, they produce budgets for the next year that are approved -- and then promptly thrown away.

    It then falls to VPs to get the President's attention long enough to explain what they need and why; then get him to authorize the expenditure. This has resulted in the VPs competing for the President's time.

    The way they compete is by trying to make all the other VPs look bad. This ultimately filters down to the employee-level, since a VP made to look bad by another VP will seek a scapegoat.

    As an employee, one is continually fearing for one's job; continually performing CYA (Cover Your Behind) activities with nothing to do with their job; and high turnover of both VPs and those under them. In four years, my department had three different VPs -- all of whom quit in disgust or after having lost the faith of the President.

    It is a HORRIBLE place to work.

    Advice to ManagementAdvice

    The problem is at the President level. He needs to trust his VPs.

    And that will NEVER HAPPEN.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Dakota Dunes, SD
    Former Employee - Senior Manager in Dakota Dunes, SD

    I worked at 1st Financial Bank USA full-time (more than 3 years)

    Pros

    the people were very good to work for

    Cons

    to many chiefs and not enough indians

    Advice to ManagementAdvice

    try not to do so much favortism

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    pays well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 1st Financial Bank USA

    Pros

    good pay in this office

    Cons

    lack of growth opportunity here

    Recommends
    Neutral Outlook
  7.  

    My short time at 1Fb was educational and eye opening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst II in Dakota Dunes, SD
    Former Employee - Help Desk Analyst II in Dakota Dunes, SD

    I worked at 1st Financial Bank USA full-time (more than 3 years)

    Pros

    Coworkers were great to work with...Everyone was a family.

    Cons

    At the time I left I felt confused by the direction of the company which made me very uneasy.

    Recommends
    Positive Outlook
  8.  

    Well trainned about the process & negotiations with custormers,handled customers with debt settlement & bankruptcy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Representative in Bangalore (India)
    Current Employee - Senior Account Representative in Bangalore (India)

    I have been working at 1st Financial Bank USA full-time (more than 8 years)

    Pros

    Company works like a family, understands & co-operates with employees & good training with process & voice and accent

    Cons

    Learnt & trained how to deal with irrate customers & customers who not in a position to pay & suggested them to a better plan

    Advice to ManagementAdvice

    Need promotions & need to place experienced people to different levels & need to recruit more people.

    Recommends
    Positive Outlook
  9.  

    Good company with limited growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bangalore (India)
    Former Employee - Anonymous Employee in Bangalore (India)

    I worked at 1st Financial Bank USA full-time (more than 3 years)

    Pros

    Work is good, senior management competent,friendly and helpful

    Cons

    No opportunities for growth given the size and niche market

    Advice to ManagementAdvice

    Making an effort to liven up the work place would be helpful.

    Recommends
    Neutral Outlook
  10.  

    You have cut to deep...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager
    Former Employee - Branch Manager

    I worked at 1st Financial Bank USA full-time (more than a year)

    Pros

    Good Benefits
    Friendly people
    Nice branches

    Cons

    limited support,
    Poor training program

    Advice to ManagementAdvice

    Review staffing models you have cut to far, do not force employees to take on multiple roles without any additional compensation.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Very good place to work. Calm and peaceful environment and helps to maintain good work-life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 1st Financial Bank USA full-time (less than a year)

    Pros

    Scope for New initiatives
    Approachable higher management
    Health Insurance facilities are better than others. Dependant parents also included
    Office timings suits me.
    Good hikes and bonus.
    No weekends are ever working days.

    Cons

    Small set up so guidance might not be always available.
    Not good for freshers.
    Less recreational facilities
    No work from Home, no onsite , captive unit

    Advice to ManagementAdvice

    Recreational facilities should be improved ex - health club, sports room

    Recommends
    Neutral Outlook

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