21st Century
3.0 of 5 58 reviews
www.21st.com Wilmington, DE 1000 to 5000 Employees

21st Century Reviews

Updated Apr 13, 2014
21st Century – Phoenix – “Same long hours for less pay”

All Employees Current Employees Only

3.0 58 reviews

                             

15% Approve of the CEO

21st Century President and CEO Tony DeSantis

Tony DeSantis

(27 ratings)

46% of employees recommend this company to a friend
58 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good benefits;sick hours and vacation"
    in 5 reviews
  • "Great company w/ excellent benefits"
    in 3 reviews
Cons:
  • "Some senior management simply want to keep their job or retirement and simply complies with what Farmers management"
    in 3 reviews
  • "Even the management does not know the strategy followed for merger to Farmers"
    in 9 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Through the Transition

Anonymous Employee (Current Employee)
East Grand Ra, MI

I have been working at 21st Century full-time for more than 3 years

ProsExcellent Benefits package and the work life balance is good.

ConsConstant change, it the typical hamster wheel

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

It was a good company to work with

Anonymous Employee (Current Employee)

I have been working at 21st Century

ProsBefore the merge with Farmers took place, this medium sized company was a great company to work with - inter-departmental collaboration, nice co-workers, good pay, good benefits.

ConsThe merge with Farmers didn't properly integrate the 21st employees / management. No clear integration plan is being executed. Some senior management simply want to keep their job or retirement and simply complies with what Farmers management.

Advice to Senior ManagementYou have good employees. Take good care of them and they will stay with 21st/Farmers.

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Customer Care Advocate

Anonymous Employee (Former Employee)

I worked at 21st Century full-time

ProsGreat people to work with

ConsCorporate not supportive of employees

Advice to Senior ManagementListen to your employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

looking forward to the future.

Senior Sales Representative (Current Employee)
Heathrow, FL

I have been working at 21st Century full-time for more than 3 years

ProsYou get a decent bonus, def not what is used to be

ConsCSG calls..are horrible sales leads.. although i do decent with them.

Advice to Senior ManagementGet back into the swing of things, promote FARMERS instead of CSG calls. There is 0 opportunity for career advancement.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's been good so far.

Anonymous Employee (Current Employee)

I have been working at 21st Century

ProsEveryone there has been really nice.

ConsI can't complain so far

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Welcoming company

Anonymous Employee (Former Employee)

I worked at 21st Century part-time

ProsPays well, flexible scheduling, and they provide top notch training

ConsDo not apply is you are not a team player. Team work is a must.

Advice to Senior ManagementN/A

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

I my position had not been eliminated I would not have left.

Anonymous Employee (Current Employee)

I have been working at 21st Century full-time for more than 10 years

ProsRelaxed atmosphere, great co-workers. Great work-life balance.

ConsThe work is not challenging.

Advice to Senior ManagementStop micromanaging.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Customer Service Representative

Customer Service Representative (Former Employee)
Woodland Hills, CA

I worked at 21st Century full-time for more than 3 years

ProsGreat company w/ excellent benefits. Training instructors and management were very professional and knowledgeable.

ConsThe WH office closed it's doors in 2009.

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Overworked, underpaid..

Anonymous Employee (Current Employee)

I have been working at 21st Century

ProsIt has a fun working environment.

ConsThe position is underpaid.

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
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worth the time and learning experience

Auto Insurance Representative (Current Employee)
Woodland Hills, CA

I have been working at 21st Century full-time for more than 3 years

ProsVery easy job taking phone calls for customers all day

Consno kind of commission opportunity

Advice to Senior ManagementBefore Farmer's came in and bought 21st, it was a dream job. The department I used to work at has been dissolved for 4 years now and I still think about the great pay, people and benefits. It was a good place. Too bad Farmer's had to come in and change the landscape. :-(

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at 21st Century reviews and ratings — including employee satisfaction and approval rating for 21st Century CEO Tony DeSantis. All 58 reviews posted anonymously by 21st Century employees.