21st Century

  www.21st.com
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21st Century Reviews

Updated Jul 7, 2014
21st Century – Phoenix – “Same long hours for less pay”

All Employees Current Employees Only

3.0 61 reviews

17% Approve of the CEO

21st Century President and CEO Tony DeSantis

Tony DeSantis

(29 ratings)

46% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits;sick hours and vacation(in 5 reviews)

  • Great company w/ excellent benefits(in 3 reviews)


Cons
  • Some senior management simply want to keep their job or retirement and simply complies with what Farmers management(in 3 reviews)

  • Even the management does not know the strategy followed for merger to Farmers(in 9 reviews)

61 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    • Approves of CEO

     

    Good company to work for

    Anonymous Employee (Current Employee)

    ProsPart of Farmers Group which has many opportunities

    ConsNo cons to leave at this point

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    21st Century was a great work environment prior to the buyout by Farmers.

    IT Analyst (Former Employee) Alpharetta, GA

    ProsI enjoyed the tasks as well as my co-workers. I was happiest upon first hire when supporting DOS applications and paper apps to be mailed in. I was there through the transition to application upload through local software then online based applications toward the end. I had a great team of co-workers as well as sitting on different boards and teams from other departments.

    ConsThere were a few managers or product managers who would not listen to agent input or technical issues that needed to be addressed by developers. The QA team was a great help during that time but in some cases the PM would say release the software even if incorrect and fix it later.

    Advice to Senior ManagementThis review is for 21st as it was in Alpharetta, GA prior to the merger with Farmers and move to Delaware. I do not know if the culture has changed but if not then I would suggest listening to input from the end users when making changes to the rating/application software.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    it was fair at best

    Underwriting Assistant (Former Employee) Vestal, NY

    Prosits a sinking ship, nothing good

    Conspoor pay, benefits, stability, unrest

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Through the Transition

    Anonymous Employee (Current Employee) East Grand Ra, MI

    ProsExcellent Benefits package and the work life balance is good.

    ConsConstant change, it the typical hamster wheel

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    1 person found this helpful  

    It was a good company to work with

    Anonymous Employee (Current Employee)

    ProsBefore the merge with Farmers took place, this medium sized company was a great company to work with - inter-departmental collaboration, nice co-workers, good pay, good benefits.

    ConsThe merge with Farmers didn't properly integrate the 21st employees / management. No clear integration plan is being executed. Some senior management simply want to keep their job or retirement and simply complies with what Farmers management.

    Advice to Senior ManagementYou have good employees. Take good care of them and they will stay with 21st/Farmers.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Customer Care Advocate

    Anonymous Employee (Former Employee)

    ProsGreat people to work with

    ConsCorporate not supportive of employees

    Advice to Senior ManagementListen to your employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    looking forward to the future.

    Senior Sales Representative (Current Employee) Heathrow, FL

    ProsYou get a decent bonus, def not what is used to be

    ConsCSG calls..are horrible sales leads.. although i do decent with them.

    Advice to Senior ManagementGet back into the swing of things, promote FARMERS instead of CSG calls. There is 0 opportunity for career advancement.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    It's been good so far.

    Anonymous Employee (Current Employee)

    ProsEveryone there has been really nice.

    ConsI can't complain so far

     

    Welcoming company

    Anonymous Employee (Former Employee)

    ProsPays well, flexible scheduling, and they provide top notch training

    ConsDo not apply is you are not a team player. Team work is a must.

    Advice to Senior ManagementN/A

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    I my position had not been eliminated I would not have left.

    Anonymous Employee (Current Employee)

    ProsRelaxed atmosphere, great co-workers. Great work-life balance.

    ConsThe work is not challenging.

    Advice to Senior ManagementStop micromanaging.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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