21st Mortgage Corporation Reviews

Updated July 24, 2015
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2.6
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Tim Williams
18 Ratings

33 Employee Reviews

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  1. Ok for just out of college

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 21st Mortgage Corporation full-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    They don't require a lot of previous experience, so it's pretty easy to get a job if you are just out of college.

    Cons

    Very low pay especially in comparison to similar jobs at other companies

    Advice to Management

    Pay more to lower the turnover


  2. It's a job, but that's about all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Counselor, Software Quality Assurance Analyst in Knoxville, TN
    Current Employee - Financial Counselor, Software Quality Assurance Analyst in Knoxville, TN

    I have been working at 21st Mortgage Corporation full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The only pro here is that it's located in downtown Knoxville, which gives plenty of great options for lunch.

    Cons

    Poor management - virtually no vertical communication. Poor pay for such a successful company. Department management varies from intense mirco-management to a pure lack of management entirely. Lack of innovative strategies and solutions. Management DOES NOT listen, or even attempt, to talk to lower level employees to get feedback and suggestions for improvement.

    Advice to Management

    LISTEN! Just talk to your employees, have an open mind, and seek innovative strategies for process and product improvement. I will nearly bet that you just think people are going to tell you to spend more money on nice things....but I can guarantee that the majority of your employees just want simple improvements; such as proper tools for the job - tools that will make them work more efficiently and effectively!


  3. collector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Counselor in Knoxville, TN
    Former Employee - Financial Counselor in Knoxville, TN

    I worked at 21st Mortgage Corporation

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Easy work schedule and somewhat easy day to manage. Pretty easy job and the hours are decent. Bonus time not that bad.

    Cons

    Knoxville isn't a very appealing place to live. Not very much room for advancement unless you know the right people.

    Advice to Management

    pay more to retain


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  5. Helpful (2)

    pass on this one

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Systems in Knoxville, TN
    Former Employee - Information Systems in Knoxville, TN

    I worked at 21st Mortgage Corporation full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good starting point for young college grads...

    Cons

    Not good move for seasoned professional; ultra-conservative upper management; narrow-minded; vocally political and anti-democrat, and dare their people to oppose their views..

    Advice to Management

    Oust CEO and revamp overall company philosophies.


  6. Trailer Wrangler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 21st Mortgage Corporation full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Quiting was the only gratifying feeling I ever got from this place. Worst two years of my life. No pros at all.

    Cons

    Everything about this place is awful. The managers are awful, the job itself is awful, and probably the most unethical place a person could work. All for awful pay.

    Advice to Management

    Please just quit. The place is too far gone to recover with any of the managers sticking around. Hire a bunch of monkeys and


  7. Helpful (1)

    Not worth the trouble

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 21st Mortgage Corporation full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Friendly co-workers, downtown Knoxville is a fun place to explore on your lunch break

    Cons

    No free parking, Minimal opportunity for advancement, stagnant wages/minimal wage increase, learn no transferrable skills, lack of networking opportunities, environment is extremely political


  8. Helpful (1)

    Soul Crushing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Counselor in Knoxville, TN
    Former Employee - Financial Counselor in Knoxville, TN

    I worked at 21st Mortgage Corporation full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Young work force...peers are fun to hang out with. Some ok perks come with the job if you win the raffles

    Cons

    This is a collections job, pure and simple. The portfolio managers and management are all part of the good old boys club. Advancement opportunities are non existent. Pay is awful. No one is there to help each other. Again, you are only doing collections for mobile home mortgages (imagine the clientele).

    Advice to Management

    Pushing a political agenda on your workforce is inappropriate, pure and simple.


  9. 21st is a great place to get real world working experience at the beginning of your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Counselor
    Former Employee - Financial Counselor

    I worked at 21st Mortgage Corporation

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    For Knoxville, Tennessee, the pay is good. There's opportunity to travel one weekend a month. It's a great place to start.

    Cons

    There's not much room for advancement in the company. Most people come in as a financial counselor. You can be promoted to senior financial counselor, but from there, you either have to move laterally or take a step down to get out of the department. The workforce is pretty homogeneous--not a lot of diversity.


  10. Great Entry Level Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Counselor in Knoxville, TN
    Former Employee - Financial Counselor in Knoxville, TN

    I worked at 21st Mortgage Corporation full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work environment, base salary plus bonus structure.

    Cons

    Not a lot of room to grow in a corporate setting. Required to work some weekends.


  11. Helpful (6)

    Software Developers beware!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Knoxville, TN
    Former Employee - Software Developer in Knoxville, TN

    I worked at 21st Mortgage Corporation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Your immediate co-workers are fun and are the only reason the job is tolerable.

    Cons

    Having worked on their new loan origination system and it's clear the management has no clue about software development or practices. They say that they use agile however it's waterfall in disguise. Some of the developers know what they're doing but management isn't interested in what they have to say, despite the many years of combined experience. It's the their way or the highway and unfortunately they have no clue what they are doing as shown by the constant delays (project is already 2 years overdue). It is surprising the higher ups haven't pulled the plug yet. It's also a telling sign when talented developers leave after a short time. Compensation is fair however the benefits are a joke. 20ish days for pto, however when they don't offer any holidays it's really less than 10 days pto. Medical coverage is on the low end, heck obamacare had better options. I would only recommend working here as a temporary stop-gap until your next placement. And if you have another opportunity even if it's at lesser pay, take it over this company.

    Advice to Management

    Bring in real software project management with experience that understand how to really manage software development.



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