24 Hour Fitness Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 114 ratings Employees say it's "OK" |
CEO Rating
Based on 66 ratings
CEO |
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Pros
Free club membership to work out for yourself and one person related to you who lives in your household. 10% discount for up to 12 of your friends & family members on membership & initiation fees. They say, I dont know from my own experience yet, that you can move up in the company quickly. Friendly co-workers, meet lots of people & network. Not commission based which can seem bad BUT it makes the work enviornment confortable and not competitve or worries of looseing job because you can not make quota.
Cons
There is NO Minimal hours. No over time. Hours can be limiting, so discuss early approximate SET hours you will recieve.
Advice to Senior Management
Good side job for basic postions. Not too many hours and flexible around school/college or in addition to another job. Ask before hand how many hours a week and pay you shall expect.
Pros
Flexible schedule, upward mobility, easy, fun
Cons
Didn't pay well, insurance was a joke
Advice to Senior Management
I would pay more attention to compensation at the club level. People can not eat and pay bills on wages barley above minimum.
Pros
Base hourly pay plus commission on sales and training
Flexible schedule
Good benefits
Fun environment and great team interaction
Good support and feedback from managers
Cons
Compensation for training hours not high enough
High pressure to meet sales goals
Difficult to build a sizeable client base
Unpredictable pay checks, high variance depending on number of sessions serviced
Advice to Senior Management
Have a system where only certain employees specialize in selling training and a revolving client distribution system to trainers. This will make the best use of talended sales people and allow trainers to focus on the actual quality of training sessions rather than worrying about constantly meeting monthly sales quotas.
Pros
Team mates, ability to manage own business and build relationships with clients.
Cons
Promotions are limited to the good ol boy system.
Pros
Clear path for advancement into management of a company posed for growth. Fun and social work environment, like-minded exercise nuts create a vivacious community. Great top-down concern for treating employees fairly. A lot of leadership comes from gym managers who are able to lead at the staff level. and can create a unique culture with members and staff.
Cons
As any large company, they haven't really stepped up and taken a role as a trend setter within the industry. 24 Hour Fitness strives to be the "average gym for every day folks"--it would be great to see them push the boundaries of creativity and try something wild instead of adopting the trends a little late in the game. But that isn't 24HF's MO. It is all about low membership cost and customer value.
Advice to Senior Management
Considering the ubiquity and brand power of 24, I'd love to see them do more grassroots marketing at the regional level, and harness the power of a socially-connected community to bring in new members. 24 Hour Fitness plays a unique role in preventive medicine for lowering obesity and associated diseases, I'd love to see the organization call it like it is and pledge to not only change lives, but change whole communities. Provide a social good, rather a social GREAT, by showing citizens how they can take full control of their personal health and vitality.
Pros
it's a job.you workout for free
Cons
promotions are unfare. If they like you you will get promoted. They have a lot of managers,who should not be in that postion. It's a joke.
Advice to Senior Management
Stop promoteing people you like . Look into more mutrue members to run the clubs. Because they do not talk the lingo. Do not mean they are not qualified.
Pros
I think that 24 Hour Fitness brings a community feeling to members and employees. The gyms are very organized and clean and as an employee, I've met some amazing members and co workers.
Cons
Managers are often too strict and watch you like a hawk. I would also prefer to get paid a little more.
Advice to Senior Management
Recognize our effort
Pros
Everyone is very friendly and accommodating to my fitness needs and wants. No one forces me to do anything I don't want to do.
Cons
It is a fairly expensive membership fee. paying 60 dollars a month to work out almost makes it not worth it.
Pros
Flexible schedules
Interaction with clientele
Cons
Micro-managed
Incompetence from senior management
Cold calling
They focus on selling more than training
Even if the client is good enough to work out on his/her own, you must convince them otherwise
Need to convince clients to take unnecessary supplements
Workers talk bad of clients
More of a selling job than personal training
They only give you clients if you are friends with the sales team, or apart of the "click"
Most importantly, pay is HORRIBLE
Advice to Senior Management
Stop micro managing the workers
Pay the trainers more
Fix the point of sale system, distribute clients evenly
Stop deceiving clients that they need more sessions
END COLD CALLS!
Pros
The abilility to grow your own business. You get to learn about the fitness industry. It can be a great team environment in which you can learn from other trainers.
Cons
Selling can be extremely challeging & stressful. They should have people do it for you, so you can focus on training. The pay system is aweful. I was really surprised. If you're a good trainer, why would want to work for 24? It's not a good opportunity if your hoping to make money. I get the sense, you need to be more of a salesman rather than trainer.
Advice to Senior Management
Examine the pay scale relative to other gyms in the industry. There are no alot of incentives to work for this company.



