24 Hour Fitness Reviews

Updated August 3, 2015
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  1. Customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Ramon, CA
    Former Employee - Customer Service Representative in San Ramon, CA

    I worked at 24 Hour Fitness (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good team. Great members. You're able to work out in the gym for free.

    Cons

    Low pay. disorganized. expect a lot for such low pay.


  2. service rep

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Pros

    flexible schedule if going to school or working another job, free membership, friendly staff

    Cons

    hard to move up within company, minimum wage


  3. Team Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    free membership fun atmosphere loved interacting with the people

    Cons

    low pay. retail hours. Had to be pushy with sales.

    Advice to Management

    promote within


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Only a good stepping stone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Immediately you are scheduled clients who are possibly interested in personal training services. So, you have the opportunity to close sales and earn also on commission. So, your first couple of weeks, less than a month, they will send you a majority of potential clients.

    Cons

    After the initial support of sending you clients, your personal training sessions drop off drastically. They don't pay you for selling on the floor or on your own time, and only allow a couple of hours a week to update client files and folders. Although you are considered full-time, your true schedule can be part-time or less because you don't work unless you have client training sessions. They've run into several legal issues with not paying their trainers properly and ethically, and seems to be consistent in that department. Very high turnover rate for trainers. Due to the lack of pay and support from management don't expect this to job to pay your bills, its more of a hobby to make extra money on the side.

    Advice to Management

    Take care of your trainers, I understand that the company makes a majority of capital through memberships, but your turnover rate for trainers are high.


  6. Underpaid and overstressed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free membership, easy to move up, commission, great coworkers

    Cons

    Commission is hard to get because there is a threshhold, get your own leads, you are graded on how many people come through you, as easy as moving up, its as easy as getting fired, as hard as you work but dont sell something every day, it can screw you over on commission.


  7. Great company

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at 24 Hour Fitness full-time (Less than a year)

    Pros

    Great if your a people person

    Cons

    none...just be positive as much as possible

    Advice to Management

    Great job management for hiring me


  8. Helpful (1)

    Service Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Aurora, CO
    Current Employee - Service Manager in Aurora, CO

    I have been working at 24 Hour Fitness full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Motivated and cheerful staff. Very professional managers.

    Cons

    The corporation cares only about growth in membership so they can sell the company at a profit. Benefits are horrible. Membership sale practices are very deceitful. Growth rate is slowing down so opportunity is shrinking.


  9. Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in San Ramon, CA
    Former Employee - Service Representative in San Ramon, CA

    I worked at 24 Hour Fitness full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has upward growth opportunities, you have to communicate your goals with management, and they will get you on track.

    Cons

    No room for lazy days! haha

    Advice to Management

    Continue establishing good relationships with your staff, and they will want to work harder, ultimately facilitating the clean, friendly, and well maintained club.


  10. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Free Membership to all locations is a great perk

    Cons

    Long hours especially during closeouts, which happened 2-3x a month


  11. Development Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer/Analyst in Carlsbad, CA
    Former Employee - Senior Programmer/Analyst in Carlsbad, CA

    I worked at 24 Hour Fitness full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    High energy, good chance to learn new technologies. Great people.

    Cons

    Benefits are ok, more in-line with retail then technology companies.



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