24 Hour Fitness

  www.24hourfitness.com
  www.24hourfitness.com

24 Hour Fitness Reviews in San Diego, CA

Updated November 25, 2014
Updated November 25, 2014
533 Reviews
3.2
533 Reviews
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24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
78 Ratings

Review Highlights

Pros
  • Hourly pay is in line with other positions, free gym membership (in 164 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 82 reviews)


Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 29 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 24 reviews)

More Highlights

32 Employee Reviews Back to all reviews

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  1.  

    Great company for great performers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Manager in San Diego, CA
    Current Employee - Fitness Manager in San Diego, CA

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    You are paid on performance. Fun place to work, never boring

    Cons

    frequent change in management, superiors are fired often producing a sense of fear that trickles down.

    Advice to ManagementAdvice

    Perform well and you will do fine. This isn't a clock in clock out 40hrs per week type job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent company from corporate stand point, but still needs improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Manager, Assistant Fitness Manager, Master Trainer in San Marcos, CA
    Former Employee - Fitness Manager, Assistant Fitness Manager, Master Trainer in San Marcos, CA

    I worked at 24 Hour Fitness full-time (more than 5 years)

    Pros

    Number one: The clientele. Some of the best people I've had the please to work with, both professionally and on a personal basis. To clairify this, the professional relationships I built lasted for years (not typical for most staff to retain clients for 5-6 years consistently). After helping to change lives to the extent i had to opportunity to, was a truely satisfying experience. Helping clients through divorces and many types of negative experiences, losing 40-80 lbs not only changed their lives from a physical stand point, but on a confidence and psycological level was truly profound. I even attended several weddings, as my clients and I formed those type of realationships.
    The management could be hit and miss, however, there were often changes and if one didn't exacly "get along" with the mgt., as a trainer one is primarily left to manage one's own business. As long as one the trainer was productive, meaning one hit/ exceeded sales numbers you were left alone to manger your clientele. It was a lesson as in which one could learn to be an independent business owner.

    Cons

    Work life balance: Dependent on how much personal time you were willing to sacrifice. My biggest complaint was how much I was charging my clients ($70/ hour) compared to how much my maximum I could earn ($23/hr plus up to 25% commission on peronal training sales). Taking into account a 40 hour work week (training actual clients), which is pretty hard to accomplish and $8,000/mo in sales (taxed as bonus 39.5%) max gross was $5,680 with a net. So, net was $1,210 (@39.5% TR) + $2,760 (@25% TR) = $4,020.
    However, to do this, actually training 40hr/s wk means, having to book 50-60 hrs/wk due to cancellations etc. This is considering one is one is a Master Trainer (a bachelors, three nationally recognized certificatons, and over 5,000 training hours), not to mention the sacrifice of personal time. So, work/life balance if one is to pull max pay as a seasoned, dedicated trainer is virtually non-exhistent. This is a good job, not career, unless one has minimum of a bachelors, which is essential to making it into management and making a real salary, anywhere b/w 80-120k. Assuming as managemnet, one maximizes staff peroemance bonuses. If one is young, single, and willing to sacrifice a great deal of time its a gratifiying personal experice changing lives, litrerally. But supporting a family as a trainer....nope.
    If not training i.e. starting a clientele, vacation, and sick pay $8.25/hour (MINIMUM WAGE). So plainly, unless one is willing to take a significant pay cut for the time off, these benefits afforded to almost every other profession are non-existent.
    The culture on the surface if high energy and very friendly, to ensure sales a customer satisfation in this highly service oriented business. However, underneath it's an extremely competitive industry, dog eat dog, and lets face it; its business and to really trust anyone is a mistake!! My advice take care of your business, don't worry about what everyone else is doing and take care of one's clients at all cost, because other staff had and will undermine one's business given the chance. You control and are expected to manage one's business, which is a great life lesson.

    Advice to ManagementAdvice

    This advice is for upeer managemnet; when considering sustaining quaity human capital. Pay the staff what they are worth. Paying top quality a max (gross pay of $35.50) @ 40 hrs 23.00/ hr + $2,000 = $5,680/ 160 is absoluty rediculious. After leaving the company to obtain a degree in finance, this is an extremely poor business model. Which is what one learns how to do as a finance major. Breaking down financial analytics and making business consulting advice. To create long-term sustainable training profits, the company should pay their quality staff more than 50% (at maximum) for a service (keeping their facilities open) they provide for members who don't pay for training and never will. The company earns 1/2 of what the trainers work their rear-ends for and the company doesn't pay for education etc. except for everyonce in a while, they'll provide NASM cerifications. For which they have, or did have, agreements with.
    Not taking anything away from NASM, it's a great company and from my experience had/ have been at the fore front of training. Introducing functional training, which now is common place in the industry. Used to train for injury prevention, as post rehad, weight loss, muscle gain, improve sports performance for everyday people to elite sports athletes. One of the most positive moves the company had made to sontribute to the industry.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    LOTS o room for growth, compensation lacks a bit...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in San Diego, CA
    Current Employee - Membership Manager in San Diego, CA

    I have been working at 24 Hour Fitness full-time (less than an year)

    Pros

    Lots of room for growth and tons of development! Leadership team is very much involved with the team!

    Cons

    Compensation for the job is a bit lacking. sales type job, but no commission is paid.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Hated new management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kids Club/Service Representative in Escondido, CA
    Former Employee - Kids Club/Service Representative in Escondido, CA

    I worked at 24 Hour Fitness part-time (more than 3 years)

    Pros

    Liked working for the kids in the kids club and had a great relationship with the parents. Easy and fun job. Free gym membership!

    Cons

    Always traded mangers around, no job advancement, no praise for good job, only punishment for mistakes, low hourly pay without raises for long term employees.

    Advice to ManagementAdvice

    Praise more, complain less, more recognition for loyal employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Member Service Center/ Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Center in Carlsbad, CA
    Former Employee - Member Service Center in Carlsbad, CA

    I worked at 24 Hour Fitness full-time (more than an year)

    Pros

    Fun and high energy environment

    Cons

    No loyalty on behalf of the company, no development or on-boarding/training/coaching.

    Advice to ManagementAdvice

    Dont be so quick to let knowledge, experience and commitment go. Cultivate and work with people to grow your business rather than a sink or swim policy.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Escondido, CA
    Former Employee - Customer Service Representative in Escondido, CA

    I worked at 24 Hour Fitness part-time (less than an year)

    Pros

    free membership for all gyms.

    Cons

    low pay, extremely easy, communication poorly

    No opinion of CEO
  8.  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MEMBERSHIP COUNSELOR in San Diego, CA
    Former Employee - MEMBERSHIP COUNSELOR in San Diego, CA

    I worked at 24 Hour Fitness full-time (less than an year)

    Pros

    Nice people
    work life balance
    benefits
    company values
    you work at a gym you get to work out at a gym
    good looking people at the gym

    Cons

    low pay
    leadership
    compensation
    perks
    unfortunately not much room for career advancement so i left yup
    self centered people because its a gym

    Advice to ManagementAdvice

    pay more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    IT Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager in Carlsbad, CA
    Former Employee - IT Project Manager in Carlsbad, CA

    I worked at 24 Hour Fitness full-time (more than 3 years)

    Pros

    Good Pay, Many Good people, nice environment.

    Cons

    Extremely Sales Oriented company which impacts all corporate departments and especially the clubs,

    Advice to ManagementAdvice

    Balancing Marketing long-term goals with more reasonably paced Sales goals might help the organization grow while allowing steady development of company and employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology in Carlsbad, CA
    Current Employee - Information Technology in Carlsbad, CA

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    Flexible hours, great pay, friendly management. I have worked here for over 5 years and have seen the company grow. I enjoy the emphasis on personal empowerment to move both yourself and the company forward.

    Cons

    None that come to mind, even with the recent changes.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Ok for a first job, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kids Club Attendant in San Diego, CA
    Current Employee - Kids Club Attendant in San Diego, CA

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Free membership and helps to upkeep your own fitness

    Cons

    poor pay, kids club is not that clean, do not wash toys- use sprays and wipe them down

    Advice to ManagementAdvice

    pay more, and be more flexible with hours

    Doesn't Recommend
    No opinion of CEO

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