2Checkout.com

  www.2checkout.com
  www.2checkout.com
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2Checkout.com Reviews

Updated September 8, 2014
Updated September 8, 2014
21 Reviews
2.9
21 Reviews
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Shawn Budde
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Employee Reviews

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  1. 2 people found this helpful  

    I've worked at 2Checkout for over 4 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management  in  Columbus, OH
    Current Employee - Product Management in Columbus, OH

    I have been working at 2Checkout.com full-time for more than 3 years

    Pros

    There are a lot of passionate co-workers at 2Checkout. And most of your peers are very supportive for both your career and what's best for the company. The company has a great balance between corporate stability and a small business culture. 2Checkout offers a really cool product that has a lot of potential, just needs some polish. With the smaller scale of the business, there is a lot of opportunity for you to grow with that development. Having been here for 4+ years, I've had the opportunity to experience that growth with 2Checkout and it has been a great learning experience. The culture has improved greatly over the past year as new management has been much better at supporting employees. Overall, I'd recommend the company going forward.

    Cons

    As noted in some of the older reviews on this site, the company has struggled in the past with management and employee morale. It's gone from a very small business, run by "friends" to a more organized corporate structure. But in that transition there has been a lot of struggle between management and the general employees. Thankfully most of that management has left the company and new management seems focused on both the true value of the product, and it's hard working employees.

    Employee compensation is kind of all over the place in the company. As a whole, I'd say it still underpays a bit, but that's not to say you can't negotiate the right salary for you.

    Advice to ManagementAdvice

    Please continue the improvement in company morale and attitude. There are a lot of passionate workers here, and they'll only burn out if they feel unappreciated.

    Recommends
    Positive Outlook
  2.  

    Fast-paced environment, that's growing up not down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Administrator  in  Columbus, OH
    Current Employee - Senior Systems Administrator in Columbus, OH

    I have been working at 2Checkout.com full-time for less than a year

    Pros

    They take the time to develop individuals to make sure that employees understand what is expected of each of them. It is also taken with pride that each employee is happy, meaning very aware of work/life balance. That is very important to me, which brought me here. The office is a open atmosphere, makes it very welcoming. Why wouldn't you want to work here?

    Cons

    One area struggles with working as a team, they are getting closer and better talent coming in.

    Advice to ManagementAdvice

    I see the office culture getting better and bringing employees together to communicate better. Helping them work together better. I like the vision that our new CEO brings to the table and make me feel better about where I am in the industry.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great small business to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Columbus, OH
    Current Employee - Business Analyst in Columbus, OH

    I have been working at 2Checkout.com full-time for less than a year

    Pros

    Smaller company means everyone's opinions are heard. - I have felt free to approach anyone in the company with various ideas on how we can improve things.
    Plenty of work to keep you busy but balanced with personal life - Management understands work/life balance we get the job done and get to see our families.
    Good benefits - there are a variety of benefits all the standard ones and then some.
    Good salary
    Working environment modern and fun
    Recent Management changes seem to be moving things in the right direction.

    Cons

    Lack of process sometimes leads to road blocks.
    Skylights can make it uncomfortable some days.
    It does at times to seem to be disorganized due to the leadership changes.

    Advice to ManagementAdvice

    Get the company focused on the same goal and make it clear.

    Recommends
    Positive Outlook
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  5.  

    A truly amazing place to work and grow....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer  in  Columbus, OH
    Current Employee - Programmer in Columbus, OH

    I have been working at 2Checkout.com full-time for less than a year

    Pros

    Tight knit family feel to the teams and all of the teams believe they are working toward the growth of the company.
    I have personally never worked for a company or organization more committed to listening to their employees AND customers cares and concerns.
    Certainly not your typical development shop, many older systems which need updated, patched and fixed. So if your into learning exactly how to run a site, not just how larger companies run your site for you, this challenge is for you!
    Management appreciates freeware, if your a nixie hacker... this challenge is for you!
    Working here puts you in the captain's chair of your own career, more than enough challenges in a multitude of different occupations, all under the same roof.
    New management with solid past start-up experience.
    Fair management who appreciates every employee's quest for a balanced family work-life experience.
    Fulfills a red hot international payments market, plenty of room for advancement and opportunity.

    Cons

    The trade 2checkout ply's is in international banking, so be prepared for constantly changing legislative and political environment.
    Fasted paced environment, be prepared to be busy and a self starter.

    Advice to ManagementAdvice

    Understand the gem you have here, understand why the employees like to come to work everyday...

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    New leadership brings new hope but same uncertainty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2Checkout.com full-time for more than a year

    Pros

    Decent benefits, friendly and progressive workforce in spite of the looming uncertainty. New building with lots of open space, plenty of room (lots of empty workstations). New leadership (Executive staff) appears better suited to lead.

    Cons

    Company is reeling from the poor (self-serving) leadership of past the CEO (Tom Dailey) and his cronies.Cloud of distrust and uncertainty looms large; due in large part to the broken promises, lack of integrity and clear direction from past CEO. Employee morale remains low. Little or no opportunity to further carer growth within the company.

    Advice to ManagementAdvice

    Provide a clear road map, respect the 2CO workforce, exhibit integrity .

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Challenging and fast paced, but extremely rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2Checkout.com full-time

    Pros

    -Young management team with new direction
    -Open, naturally lit environment
    -Fun company events like free lunch, ice cream, picnics
    -Close group of enthusiastic coworkers, feels like family

    Cons

    -Business process needs refinement
    -Training programs could be enhanced

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A place where dreams go to die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer  in  Grandview Heights, OH
    Former Employee - Web Developer in Grandview Heights, OH

    I worked at 2Checkout.com full-time for more than a year

    Pros

    Convenient location, startup like atmosphere, great core of developers, strong leaders.

    Cons

    That is what 2CO could have been. But you know the old adage: if it isn't broken, don't try and fix it. Leaders were replaced with Managers, mostly clueless ones at that.

    Everything was fine until a clueless manager joined the staff and drove away most of the developers. The company has a serious problem with too many leaders, a common phrase to describe it was "give that developer five senior VPs."

    When your time was up at 2CO, you were treated like a 3rd rate citizen.

    Advice to ManagementAdvice

    How many Chiefs are needed to lead a tribe?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    exciting company in a hot industry, all new management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product and Engineering  in  Columbus, OH
    Current Employee - Product and Engineering in Columbus, OH

    I have been working at 2Checkout.com full-time for less than a year

    Pros

    Online payments is super hot and 2checkout is in the most appealing niche of that market (ecommerce outside the US). We are poised for fast growth which will create lots of growth opportunities for those of us who work at the company.

     The company has had a lot of growing pains in the past as it transitioned from being a lifestyle company owned by the founder to being a professional company owned by institutional investors.

    In the last 3 months (beginning in March 2014) they have changed out most of the senior management including new CEO, CPO (running product and engineering) and CMO all of whom have good reputations from their last gigs (capitalone, zest finance, braintree and groupon / feefighters). Also, all of the mid-level people (directors) joined within the last two years and are young, passionate and open-minded.

    Cons

    It's basically an overgrown startup, so you have to be interested in embracing chaos or you won't like it here. It's not an easy place to work - expectations are high and there are lots of broken things that were built years ago and need to be fixed, quickly - so you have to be up for a challenge.

    Recommends
    Approves of CEO
  10.  

    "Let them eat cake"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer II  in  Columbus, OH
    Former Employee - Programmer II in Columbus, OH

    I worked at 2Checkout.com full-time for more than 5 years

    Pros

    It is hard to find the silver lining in this place. Other than the occasional free food, there isn't much to this company anymore. It used to be a great place to work; the founder would treat you like family and so did most of the employees including management. Unfortunately, those managers (who had true people skills) are not there anymore.

    Cons

    Current management's motto seems to "out with the old, in with the new". Most of the long-time employees were laid off one by one, after the board brought in investors and the original founder stepped down. Everything turned into a number-driven project. The company received a city grant a couple of years ago on the condition to add about 40 to 50 new jobs. Because the company is losing money and has become stagnant, they started to get rid of employees to make room for "new" hires. In the past year alone, about half of the workforce has been replaced but overall, the company hasn't been able to actually "add" people to its numbers. Morale is low and those getting paid by the hour make well-below market rates. Upper managers continue to promote themselves (from director to senior director to VP to SVP) every 3 or 4 months without regard for those actually doing the work (in spite the fact that the employee handbook clearly states that ALL employees should have a position for at least 6 months to a year before getting a promotion). Total disregard for their own rules. If you don't get it, don't ask for a $0.50/hr raise during your annual performance review or you will get retaliation of all sorts (worse, if you voice your discontent you may get fired). Like another reviewer pointed, you definitely have to lack morals to work here.

    Advice to ManagementAdvice

    It is a shame what you have turned this gem of a company into. If you are going to call yourselves leaders, please first learn how to lead people and listen to them. Your employees are the blood of your projects. Don't invalidate their ideas and please! give them room for growth. Give them a career path, ask them what they want out of their jobs (the answer isn't always FREE ice cream and pizza!). Yes, everyone has to eat; wait, did you also forget that? Seems that way (adjust for inflation often and stop giving yourselves fat bonuses for reaching goals...after all, you can only skew the data so much). Why do you think you are the only ones with ambition? Do not think you are better than those below you; we are only humans and yours also stinks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Bottomless pit of greed at the top. Too many jobs in Columbus to settle for working for 2Checkout.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 2Checkout.com

    Pros

    A lot of problems and poorly designed systems to unravel, if you like that type of thing.

    Cons

    Benefits and salaries are poor. No company match on 401k with limited investment options. Worst corporate culture I've ever seen. C level management is lazy, coming in at 10 am daily. COO leaves work to get his hair colored for hours on company time. Heavy workloads with marginal rewards for the employees doing the work.

    The company is run by management who only wants to line their own pockets quickly in a future company sale (google Braintree) and move on. They have no interest in providing you a nice place to work or attractive benefits.

    The company is owned by two private equity firms, one of which has articles on Forbes.com stating it failed to secure a third round of funding, is winding down and is managing out its /portfolio of companies, of which 2Checkout is included. So the old CEO who spent very few hours at the office was fired in favor of new Ivy League management. The company is in the very competitive payments space but has been unable to move forward due to lack of vision and/or strategy on how to do so. New management will likely have a better strategy, but given that they are flying in from Chicago each week, they are not in this for the long term.

    Google "2Checkout complaints" to get insight into how the customer views the company. Go to the Franklin County municipal court website and search on 2Checkout to see how vendors and landlords view the company - it's public record. Read the other reviews here for additional insight into employee opinions. And then move on to a company more respectable than 2Checkout.

    Advice to ManagementAdvice

    You're beyond business advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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