2U Reviews

Updated June 28, 2015
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3.8
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2U Co-Founder & CEO Chip Paucek
Chip Paucek
99 Ratings

Pros
  • 2U sticks to their 'no-asshole' policy by hiring the right people for the company culture (in 12 reviews)

  • Lax atmosphere with great people to work with (in 10 reviews)

Cons
  • Work-life balance can also be a challenge (in 6 reviews)

  • Certain growing pains that need to be managed carefully to ensure on-going success (in 5 reviews)

More Pros and Cons

122 Employee Reviews

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  1. Helpful (8)

    UPDATE- Trials and tribulations of a growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Currently Employee in Landover, MD
    Current Employee - Currently Employee in Landover, MD

    I have been working at 2U full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The work environment is decent- I love the team I work with. I enjoy going to work everyday to be with my co-workers. 2U provides snacks and soda in all the break rooms. The company meeting is always amazing. Its a growing company so there are opportunities for advancement. CEO is very visual and has an open door policy. 2U is close to a 1000 person business-the fact that Chip will open his calendar to anyone is pretty spectacular.

    Cons

    I previously wrote, "2u has grown exponentially since its inception. There have been challenges to overcome, the experience has not always ideal. However, every challenge and obstacle faced, a learning opportunity was created. This company offers opportunities to anyone who is willing to work hard. Put your head down and work, and you will be rewarded."
    Update- after several years of continued hard work and bringing in top numbers, I have yet to be promoted. Although I enjoy my work, I have started looking elsewhere because I don’t think a promotion is going to happen with 2U. It has become very clear that the most important factor in career advancement is popularity status with upper management. It is with a sad heart that I close this chapter with hopes of opening a new one with more opportunity.

    Advice to Management

    Promoting based on "likability" does not create a diverse management team or a supportive, nurturing environment where employee development happens. 2U has to have more 20 year old VP's and Directors then most other companies in this country.


  2. Helpful (2)

    Lots of inspiration without a ton of freedom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Landover, MD
    Current Employee - Admissions Counselor in Landover, MD

    I have been working at 2U full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Most people are passionate and bring that with them to work every day
    -Mission-driven culture where you feel a sense of importance
    -Snacks
    -Company meeting is awesome!

    Cons

    -Bit heavy on the kool aid
    -There are a lot of managers who only know how to tell you to do your job instead of trying to rid your environment of obstacles that can make it hard to work in the first place
    -Promotions are very political
    -The company has become very process-heavy as it has grown, which has limited a lot of freedom
    -Snacks (death by sugar)

    Advice to Management

    We're a team, not a family. Don't reward loyalty if it's going to hurt the company. Offer generous severance packages to those who helped in the early stages of the company's growth but who are no longer fit to lead in the present environment. Management also needs a better way to gauge and get feedback from all levels of the organization. That way people unfit to be a part of the team are weeded out.


  3. Helpful (5)

    Full of energy and passion -- sometimes almost too much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Landover, MD
    Current Employee - Marketing Manager in Landover, MD

    I have been working at 2U full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Culture: every day is dress down day, free snacks, extremely easy to make friends, Company Meeting
    - Flexibility: most departments/supervisors are flexible when it comes to making your work/life balance up to your standards
    - Emergence in the space: in a good position to dominate the online higher education space
    - Technology: truly one-of-a-kind (for now)
    - People: everyone seems to get along really well and it's a very young, energetic environment full of (mostly) hard workers

    Cons

    - Work/life balance is almost TOO good: difficult to separate personal life from work at times
    - Promotions: not all come to those who deserve them (this happens in probably every company in the world)
    - Lack of standardization: across departments and even across programs within departments

    Advice to Management

    Standardization would go a long way in helping streamline everything. Company has come a long way and it undoubtedly trending in the right direction. Keep promoting those who deserve it.


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  5. 2U Family!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Support
    Current Employee - Student Support

    I have been working at 2U full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It literally feels like you have a family at work!
    Each person makes an impact
    Transparency
    Yearly company meeting
    Dance parties
    Great management team
    and the list continues....

    Cons

    I love working for the company, so obviously I'm biased. Nothing I can think of that is truly a con of working here

    Advice to Management

    Keep the transparency


  6. Helpful (5)

    I worked in various roles in marketing.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Landover, MD
    Former Employee - Marketing Manager in Landover, MD

    I worked at 2U full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It can be a fun place to work. You'll get to experience a lot of different roles/job functions.

    There are good people there. People who passionate about their work. Even if it's over the top, that's nice to see.

    Good place to start a career in marketing because you'll be exposed to a lot.

    A relexed dress code. The MD office often has sing a longs and other quirky events.

    You get to go to Disney World and get drunk.

    If you get to work in the NYC office or visit it, it's really nice.

    Cons

    A lot of staff members have inflated titles. They tend to promote individuals before they're ready. As other posts mentioned, there are a lot of 20 something's with VP titles. This is great for the individual, but often they aren't ready to lead a team. Many times the individual is still learning the job.

    The people that do have more experience aren't the best leaders. They just happen to be the oldest in a company dominated by a young crowd. There are exceptions to this, but it's a common theme.

    The tech team has an amazing opportunity, but can't seem to get their act together. No offense to those still there, but the talent that has left is superior to the talent remains. They've lost a lot of good people.

    2U claims to be about education, but they aren't doing anything different from what other online programs are doing. They're just good at marketing (really good). They're not really an Ed tech company. They're a marketing company in the education field.

    Advice to Management

    Target more people with 10+ years experience. Look for people who have concrete experience in the field (not Washington lobbyists).

    You have an amazing opportunity, don't blow it before everyone finds out. Shape up your Ed tech software, put your leaders through training.


  7. Overall a great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2U full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    2U is an amazing company that is doing great things in the education sector.

    Cons

    Work/life balance can be difficult at times.

    Advice to Management

    Employee development will be key!


  8. Helpful (2)

    Admissions Counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 2U

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great company, people, and environment. They have a "no a holes" policy and it's very true-they don't hire any. Everyone is great to work with and is treated equally.

    Cons

    It's a very numbers and goal oriented job. It gets stressful at times, but the management does a good job of keeping it fun.


  9. Helpful (5)

    Be sure to look beyond the "fun workplace!" spiel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 2U

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Laid back environment: Jeans every day, flexible working arrangements for some roles/departments, free snacks/drinks.

    - Wonderful people: Energized colleagues, people are willing to try new things every day. Most people are friendly and you can make some really great friends.

    - Good work: You can have the opportunity to work on a bunch of diverse projects and the work is meaningful.

    - Chip: Great CEO who clearly cares about employees and the mission of the company. He is very visible and often walks around saying hi to everyone and talking with people.

    Cons

    I suggest paying close attention to the "cons" from other employees. They are completely accurate and it's easy to get swept up in the fun of jeans and dance parties and gloss over those very real issues when considering working here.

    - Politics: Promotions are often based on favoritism and not productivity or results. Every few days another person gets promoted and maybe 2-3 were merited. Some made you scratch your head in wonder. It pays to be friends with management.

    - No work/life balance: Those in departments such as student services, operations, and marketing seemed overworked and miserable. They seemed to work all the time, including nights and weekends. If you are considering one of those departments, your work/life balance will be non-existent.

    - Frat party culture: The work hard, play hard culture is fun but it can be too much. There is a huge interest in alcohol, so you might feel left out at times if you don't drink a lot. Things can get unprofessional quickly. There are inter-office hookups and multiple colleagues talked about their sex lives in meetings.

    - No job security: Firings happen randomly. You feel very vulnerable because really good people are let go, even those with good performance reviews. You never really know who will be next and why. It pits people against each other since no one wants to be next.

    Advice to Management

    Promotions should go to those who have earned them. Work-life balance is not a cool catchphrase. Happy employees result in a more successful company. Invest in resources to reduce burn-out and take it seriously.


  10. Helpful (2)

    A lot of hype, little delivery from senior management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 2U full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - In general, the company is made up of driven, forward-thinking individuals who value hard work
    - Work hard, play hard mentality
    - Truly changing an industry
    - Casual environment
    - CEO is fairly transparent

    Cons

    - When the going gets tough, management does very little to improve morale of their respective teams
    - If you don't work in the HQ (Landover, MD...enough said), expect to not be given the same opportunities. You'll continue to watch your coworkers who are based at HQ get promotion after promotion, while you are essentially forgotten. Many company calls from remote offices were spent watching the MD office party hard with kegs and buffets while we had some mini cupcakes and a 5 bottles of champagne to split between an entire office
    - The "No A-hole Policy" is not enforced
    - The company has MANY mid-twenties VPs with little to no experience managing. A company that is growing as fast as 2U is needs experienced management who are out to better their teams, not just themselves
    - "Perks" of working at 2U (snacks, company meeting, etc.) are used to cover up the fact that employees are typically paid below industry averages and the lack of strong leadership

    Advice to Management

    - If you're going to continue to promote VPs who are in their mid-twenties, start investing in leadership and management training
    - Treat your employees from remote offices the same as the employees in your HQ - give them the same opportunities, same treatment during celebrations, etc.
    - When employees approach you to talk about their future, don't tell them to "not worry about it"


  11. Helpful (1)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Landover, MD
    Current Employee - Admissions Counselor in Landover, MD

    I have been working at 2U full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture, fun atmosphere, and a general united desire to better our students and do right by our university partners. There is a lot of room for growth, and management recognizes success objectively. If you do well, you will move up.

    Cons

    The kool-aid can be a little strong at times, but it is genuine and honest.

    Advice to Management

    Keep on keepin on



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