2U Reviews

Updated August 26, 2014
Updated August 26, 2014
72 Reviews

4.1
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
2U Co-Founder & CEO Chip Paucek
Chip Paucek
61 Ratings

Review Highlights

Pros
  • 2U sticks to their 'no-asshole' policy by hiring the right people for the company culture (in 12 reviews)

  • Dress code is basically "be appropriate for the occasion" so if you're just around at your desk all day, you can be comfortable in jeans (in 9 reviews)


Cons
  • Work-life balance can also be a challenge (in 4 reviews)

  • Whenever problems arise, they blame it on the company's growing pains (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, some poorly run departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Services  in  Landover, MD
    Current Employee - Enrollment Services in Landover, MD

    I have been working at 2U full-time for more than 3 years

    Pros

    This is a company on the rise. The CEO cares deeply about the mission and they are truly transforming online education for the better. They give you ample time off (2 weeks to start), and so long as you don't land in the wrong department, you'll have solid personal growth as long as you put in the time and effort necessary. The perks are endless as there are many events and dance parties and so on.

    Cons

    Research before you accept a job in certain departments because even if you work your fingers to the bone, you won't move up and, unless you have exposure to other fields, you'll have a hard time transferring to another department in order to grow your skills.

    Advice to ManagementAdvice

    Reward people for their hard work and recognize when employees are no longer putting in the effort. Don't promote those who have proven nothing in hopes that they'll prove something, that is a bad recipe.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2U

    Pros

    Intelligent senior management, cutting edge industry, employees and management believe in the model and the cause.

    Cons

    Location, location, location. Turnover rate on some teams.

    Recommends
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Landover, MD
    Current Employee - Anonymous Employee in Landover, MD

    I have been working at 2U full-time for more than a year

    Pros

    You're fellow coworkers can make a stressful work day, better.

    Cons

    Juggling a personal life with work.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great until the company went public

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2U full-time

    Pros

    Chip, the CEO, and the entire "C-level" management team. They work very hard to share company information and keep employees motivated and happy.

    They hire great people - you will be working with smart, and motivated folks.

    Salary - 2U pays its employees well.

    Cons

    Work-life balance - many people put in 70+ hour work weeks. It is a high pressure environment and it does not let up.
    Vacation time - 12 days per calendar year.
    Management - Like many start-up companies, people who are great individual contributors are promoted into management. Sadly, most lack the skills and knowledge needed to effectively manage people.
    Since the company has gone public, the dynamic work environment is changing. It is becoming much more rigid and militant across departments.

    Advice to ManagementAdvice

    Invest in training your managers and take a look at work load issues.

    Doesn't Recommend
    Approves of CEO
  6.  

    Hope it helps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 2U full-time

    Pros

    They take care of their employees.

    Cons

    Call center feel, with heavy focus on numbers. If you miss you goal, you are out.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Couldn't have asked for a better start to my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at 2U full-time for more than 3 years

    Pros

    - Great product / You'll be proud of what you're building
    - Industry Respect - Working for 2U is prestigious in the industry. Not something to take for granted
    - A lot of fun - Many of my coworkers were my best friends. Amazing environment for a young pro
    - Senior leadership cares - Always felt like I could talk to Sr. leadership all the way up to the CEO
    - Growth - They continue to grow, you'll never be worried about the outlook of the company

    Cons

    Not many cons but the culture has changed over the last couple of years. Felt more corporate towards the end of my time there. There's also a bit too much of a commitment to strategies that don't work on the marketing side.

    Advice to ManagementAdvice

    Remember what got you here. Don't forget how important culture and employee empowerment is.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Admissions Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Intern  in  Landover, MD
    Current Employee - Admissions Intern in Landover, MD

    I have been working at 2U part-time for less than a year

    Pros

    Great company culture, casual dress, lots of snacks, etc. Chip Paucek is THE MAN. Great CEO. Tons of potential for promotion within the company.

    Cons

    Growing quickly, so tend to be a little bit unorganized. I moved frequently when I worked there, they don't always have room for people, etc.

    Advice to ManagementAdvice

    Whip the HR department into shape. They aren't very responsive and it sort of delays things as a whole when that is a problem.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Mission, Environment, Upward Mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 2U

    Pros

    This company offers employees very unique opportunities to grow and prosper. I'm doing things with this company that I never thought I would, but always hopped for. You truly do get out what you put in.

    Cons

    The only challenge in working at 2U is the geographical area. A sub-zero winter in not attractive to me, but the company and co-workers make that small sacrifice well worth it.

    Advice to ManagementAdvice

    The better your team does - the better you do. Continue to encourage everyone's professional growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company vision, even better CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor  in  Landover, MD
    Current Employee - Admissions Counselor in Landover, MD

    I have been working at 2U full-time for more than a year

    Pros

    - GREAT company culture (jeans to work, snacks and drinks available, spontaneous dance parties)
    - Good vision and directon
    - Great people
    - Fantastic CEO

    Cons

    - Office politics seem to determine promotions (happens at lots of places, I know)
    - Sometimes tough to get noticed

    Advice to ManagementAdvice

    Make sure the right people are put in leadership positions so that others can succeed, not just because they have "good numbers"

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    If you are applying for the admissions counselor position please run this is a sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor  in  Washington, DC
    Former Employee - Admissions Counselor in Washington, DC

    I worked at 2U full-time for less than a year

    Pros

    It's a fun company.they have happy hours company trips and a casual environment. They are also growing which is very exciting.

    Cons

    This company is extremely unfair and biased towards their employees. The sales team gives unrealistic goals and leads that are unqualified and are impossible to convert. For this company to have a no a******* policy this company sure did have a few of them especially with the managers. They are start up and still don't have any guidelines set in place. They don't tell you that you will get fired for not hitting your goals without any warning it's all a trick. They will fire you midway through the quarter and not let you have a chance to hit your numbers.They make it seem like you are a real admissions counselor when you get hired but this is just inside sales position. If you do not want to be in sales please run away from this position. A lot of the teams are very close knit. The company is not very welcoming to new comers as well. this is why they are biased.On the sales team if you are new you are compared to your peers most of the time that have been there longer and have bigger pipelines. This is an unfair disadvantage. There is no prospecting you are given a batch of leads and cannot prospect on your own if you do not convert those leads your manager will be on your case constantly. They they do this since the company pays for their own leads. So even if your leads are unqualified and cannot be converted you are out of luck and will possibly lose your job. They are very quick to hire people however they are very quick to fire you if you're not hitting your numbers and converting leads on the sales floor.Just know this company will fire you if you're not hitting your numbers. There is no ramp. So if you're not hitting your numbers from jump like the rest of the floor who have been there longer you are again out of luck.If you do not want to be on the phone and do not want to do sales please run away this is not the type of position or the company for you.

    Advice to ManagementAdvice

    There needs more training for new hires. New hires on the sales team should not be compared with the rest the If people are not hitting their numbers there needs to be some effective plan in place to help them get there they should not be fired midway to the quarter without getting a chance to hit their numbers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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