3D Systems Reviews

Updated March 25, 2015
54 reviews filtered by
  • Any Location
  • Any Job Title
2.3
54 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
3D Systems President, CEO, and Director Abe Reichental
Abe Reichental
42 Ratings

Pros
  • He's saying all the right things about work/life balance, entrepreneurship, teamwork, etc (in 6 reviews)

  • Working with the new, cool technology as many of the reviews state (in 6 reviews)

Cons
  • Also there is an everyday changing schedule that makes a work/life balance nearly impossible (in 4 reviews)

  • Poor compensation package and dismal performance by upper management (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful

    good experience, fair wage, (decent programmers)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Director B U S Projects-short in Remote, OR
    Current Contractor - Director B U S Projects-short in Remote, OR

    I have been working at 3D Systems as a contractor (more than 5 years)

    Pros

    they give you good wages for the work but the competition with others is challenging. people like the industry because of news stories about dog legs and baby limbs.

    Cons

    not many, just be ready to compete with certain types of programmers that are just as qualified but much much cheaper for the company. difficult to compete. they don't have a central phone system. might as well just be using cell phones. the "receptionist" is a stay at home

    Advice to ManagementAdvice

    stop trying to force outside software into the company and let us improve our own real crm. sales force is dumb for this business. realize we need 'from scratch' software, and make sure it's secured! also, we need more help from the directors of special projects. they have titles and responsibilities but no actual power to affect change.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems

    Pros

    cool technology. lead company in the industry

    Cons

    work under too much pressure, which should not be applied by some project managers. pay lower than other companies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Toxic Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time

    Pros

    Three dimensional technologies (scanning, modeling, printing & inspection) are critical to the future of advanced manufacturing and medical science and have the potential to have a significant impact on society.

    Cons

    Incredibly toxic work environment. Employees and channel partners are treated like second class citizens with little to no recognition for their contributions. Every critical function of the business is in complete disarray:
     - Manufacturing / QC - Experience nearly 100% "out of box" equipment failure at installation.
    - Technical Support - Understaffed, overworked and ineffective. Significant equipment failures go unresolved for months.
    - R&D / Product Development - In most cases, new products are "half baked" and have significant issues at release. Customers suffer with no recourse while products are developed in the field.
    - Customer Service / Support - orders shipped incomplete or late and in some cases to the wrong location. Significant billing / invoicing issues. Customer correspondence (email & phone) is not addressed in a timely matter or is completely ignored.
    - Sales - Complete lack of direction or coherent strategy. Significant restructuring of sales organization every quarter. Utilize deceitful and unethical business practices, such as coercing channel partners to buy unwanted or surplus demo equipment to pump up quarterly sales revenue. No formal training program for new hires or channel partners.
    - Management - Unqualified, arrogant and unwilling to address the critical issues stated above in a meaningful way. Manage by fear and intimidation with little to no mentor-ship or cross functional support.

    Advice to ManagementAdvice

    Bring in a honest and ethical management team to address all the outstanding issues and empower them to make the necessary changes, or sell the business to an industrial conglomerate (HP, GE, etc.) that can run the business effectively, ethically and productively.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful

    Hectic, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems

    Pros

    The technology is up and coming, making it a unique industry to be in. 3DS leads in the US market. On the whole, employees at all levels are able to take on responsibility during projects and pitch ideas for the future. The environment is also very collaborative and open.

    Cons

    There's a bit of a preachy feeling regarding how awesome 3D printing is and what it can do for the world. Also, frequent growth by aquisition makes management more poorly structured than it could be.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. Run out of parts for assemblers everyday, then expect employees to work over to get units out. Poor planning.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assembler in Rock Hill, SC
    Current Employee - Assembler in Rock Hill, SC

    I have been working at 3D Systems full-time (less than a year)

    Pros

    Plenty of overtime! Quota Units have to be out daily,with no parts (means you stand around with nothing to do) until quota is met. May be standing around 4 hours a day which is at,time and a half,with no parts.

    Cons

    No inventory, lean sigma would help them get organized. Inventory control is a concept that the managers seem to have not grasped. Not improving, although they must have the capital for unlimited over time.

    Advice to ManagementAdvice

    Lean sigma, Six sigma

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful

    Profit first, People...whenever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than a year)

    Pros

    Some cool technology. Good employees trying to survive in a lake full of piranhas.

    Cons

    The CEO is comprised of 50% arrogance and 50% hubris. Profit matters, people don't. The weekly telephone conferences felt like episodes of Fear Factor. There were at least 30 people on the line and most were too terrified to join in for fear of reprisal. In a desperate effort to make 3D printing "cool", Avi consumed small companies like a man at a pie eating contest. And of course, there were many casualties in the process, along with mass confusion and a stock drop.

    Advice to ManagementAdvice

    Improve the work environment by changing the spelling from "atmosfear" to the proper "atmosphere". Other than that, if I have to explain it, they wouldn't understand.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful

    Needs serious reform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    A great market sector to be in at the moment. Internal reorganization is in progress.

    Cons

    Currently very disorganized. Communication between departments lacking. Company not investing in current employees or assets, but instead on an endless acquisition spree. Salaries not competitive. Continual exodus of top talent.

    Advice to ManagementAdvice

    Invest in what you have or you will keep losing your best employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 6 people found this helpful

    Over worked, under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Depending on your job, the hours have a little flexibility. The things you work with can be exciting and new.

    Cons

    Does not seem to have much room for growth. The company is micromanaged so hard work does not always pay off since the person approving your raise has no idea what you actually do. The turnover rate is extremely high but the new hires are hard to come by leaving the other employees with the work. We hire temps that do not possess the highly technical skills needed for certain jobs leaving even more work for the other full time employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Tons of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems full-time (less than a year)

    Pros

    3DS is literally on the cutting edge of technology and everybody here seems to be working really hard to stay there. I also work hard but love what I'm doing. It's really the opportunity of a lifetime. I feel like I am trusted and encouraged to take risks and get to work with a lot of different people across the organization on many of the exciting things going on.

    Cons

    The pace of our growth can be challenging, there's a lot of work and it comes at an incredibly fast pace. But the opportunities that come from that are endless.

    Advice to ManagementAdvice

    Improvements still needed in organization and infrastructure. Need to align entire company around a single strategy, especially with all the new acquisitions.

    Recommends
    Positive Outlook
    Approves of CEO
  11. Liking life in the fast lane

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rock Hill, SC
    Current Employee - Manager in Rock Hill, SC

    I have been working at 3D Systems full-time (more than a year)

    Pros

    Excited to be part of an amazing company in a transformative industry. Employees given a lot of responsibility and flexibility. Great teammates. Good benefits. The long distance runners are rewarded. Like the casual and dog-friendly work environment.

    Cons

    Be prepared .. things move fast and people are committed and work hard. This is not a 9 to 5 job.

    Advice to ManagementAdvice

    Need to do better with internal communications. Should organize more fun activities on site.

    Recommends
    Positive Outlook
    Approves of CEO

Work at 3D Systems? Share Your Experiences

3D Systems

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.