3D Systems Reviews

Updated October 13, 2014
Updated October 13, 2014
33 Reviews
1.7
33 Reviews
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3D Systems President, CEO, and Director Abe Reichental
Abe Reichental
27 Ratings

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  1.  

    3D is a great space to be in, but there are plenty of other and better companies to join.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than an year)

    Pros

    Cutting edge 3D printing, software and scanning technology. Ability to WFH (at least in my case) if proven to be able to get the job done. Strong relationships with colleagues based on business unit.

    Cons

    Terrible management and lots of empty promises. Opportunities for advancement only seem to exist if you are a family member of a top executive. Training is almost non existent, and expectations of revenue and deliverables does not match at all to available resources.

    Advice to ManagementAdvice

    Work with your employees more, and do not refer to them as human capital. For all the money that's invested in acquiring other companies, almost none of that seems to trickle down. We're treated as numbers, not as valued personnel. Make decisions and stick to them, but measure you're own expectations when you pivot and expect everything to immediately fall in place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Could be so much more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rock Hill, SC
    Current Employee - Anonymous Employee in Rock Hill, SC

    I have been working at 3D Systems full-time (more than an year)

    Pros

    3D Systems has cool technology. Some projects are interesting and the work is usually challenging. There are many smart people.

    Cons

    Total lack of cohesive direction from senior management. Very much a "run here, now run back, now run over there!" kind of place. No one has any authority to do anything, and everything bottlenecks into around 5 people at the top. The atmosphere is toxic with cynicism.

    Advice to ManagementAdvice

    Similar to the other reviews, senior management needs to give authority down the chain. Setting a strategic direction and actually sticking to it in an organized way would go a long way to getting employees behind it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Quit spending money and invest in what you have!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    - 3D printing is a new and exciting field.
    - They gave me my very own computer to work at!
    - Some how they still offer healthcare.

    Cons

    I joined 3D Systems through an acquisition. Not a big surprise because like many other companies that have been bought out, 3D enjoys doing this and not taking the time to fully integrate anything. If your like me and read all of the other glassdoor reviews you will see that there are quite a lot of similar problems within the company and not a lot of time to devote fixing them.

    My first complaint is the lack of management and leadership within the company. This company if focused on one thing and that's making money. You get into management by putting up with the same crap you have for the past 5+ years. If your one of the lucky few that can stand it that long you will realize that everyone must bow down because you have now been promoted. This is truly the kind of attitude that is displayed. A true leader will realize that he needs his employees to have his own job and without them his position would be gone. That is not the case at 3D systems. Management often makes you feel like you're easily replaceable and if you speak up you will be gone.

    My second complaint is not allowing time for proper training to take place. Look 3D we get it, you want to buy every company that owns a 3D printer and saturate your name all over the market. How about investing into these companies you buy and offering them some real training for growth. This will not only increase your chances of making more money but also increase your longevity as a company and the employees that stay aboard.

    My third complaint is there is no time for anything. Projects often have extremely tight time lines and often lack the time for any real engineering or design. Mistakes are made by everyone and they filter on down the line till management can scold the person that screwed up. Also there is an everyday changing schedule that makes a work/life balance nearly impossible. You will come in in the morning and not be able to tell your wife that you can make it to dinner by 6 because something has come up.

    My fourth and final complaint is the lack of a good company culture. No ones time is valued and because of this people bicker and fight like its 6th grade. The company culture suffers the most because of the decisions made from the top down. No one is cares about anyone below them and will do whatever it takes to try and climb the ladder.

    My advise. If you are a person that needs a jobs, sure take it. But if you're the type of person that wants to grow your career and develop great ideas that eventually create well thought out products, 3D is not for you.

    Oh and have fun being paid a good $20,000 less then you should be, guess that's what happens when you buy out a company every week.

    Advice to ManagementAdvice

    - Stop micromanaging everyone!
    - Value your employees and take into consideration that you may have 50+ people with great ideas below you that need to be listened to. Again, you wouldn't have your job without them so please show them you value them.
    - Understand the fact that people have lives, lives outside of work. Working your employees 14+ hours a day for months isn't productive. Show a little work/life balance.
    - Learn how to treat your employees as good as your customers. You wouldn't have any customers without your employees. Think about it.
    - Seriously invest in training and give your employees time to do so. This will increase your your long term growth potential and will make your employees want to stay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Not a great place at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supvervisor in Rock Hill, SC
    Former Employee - Supvervisor in Rock Hill, SC

    I worked at 3D Systems full-time (more than an year)

    Pros

    The only pro to working at 3D systems is working w/ the technology. It has its benefits, but that is about where it stops.

    Cons

    3D Systems expects employees to eat, sleep, and breathe 3D Systems. I worked at 3D systems for a little over a year and a half. I was brought up the rank quickly and given positions of leadership. The management from the top down is absolutely lost. They are unreasonable and unrealistic at best. If they actually took the time to look into things they would realize their employees are raping them of the very money they are losing. They are lost on any and all operations control and management. They want to pride themselves on being the best in manufacturing when they can't develop a product correctly. Why not learn from other companies like GE, Ford, General Motors? To be successful you must learn from mistakes. They make the same mistakes over and over

    The place is so micromanaged as well. When you have the CEO coming around to ask an assembler why they are using a certain piece of hardware its kind of self-evident. During my tenure at 3D we had the VP of engineering resign, 3 more key engineers to our project resign, and of course they let the one's not smart enough to leave take the reigns and run the show.... not a place for real growth and development.

    Advice to ManagementAdvice

    Until Abe Richenthal is resigned there is no hope for 3D systems. He is the poisonous venom that is dragging their stock value down.

    Set realistic goals and maybe get someone who is experienced running global operations in the company.

    Listen to your employees. Treat them with dignity and respect and they'll pull you out of the rut that 3D finds themselves in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Horrible company, period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than an year)

    Pros

    Some cool technology at first, but that quickly gets old.

    Cons

    I have no clue where to start with this...

    This company wants you to live, eat and breathe 3DS. You could work 80+ hours a week and every day your lead will ask you, "How late can you stay?" There is NO work-life balance. If you say no to more work you feel like youre going to be fired. If you cant work mandatory weekends management wants to charge you sick or vacation time if you miss anything over 40+ hours. No one remembers the OT you put in, but they cant forget the two times you were late, 3 years ago.

    Micromanagement from hell. I think this company invented the term from the way managers act. Uninformed people making redlicious decisions that never make sense, from the top down. At any time there are at least 3 people telling you what to do and one of them isnt even your boss.

    I've witnessed managers belittle employees in front of other employees but when employees stand up for themselves its chopping block time. Never take an issue to HR, theyre useless in this company and amount to absolutley nothing.

    I pray you dont come in under a temp service. If you do, expect to be there well over a year before youre hired, IF youre hired. In the time you will be given empty and false promises of when your official hire date actually is. If youre lucky enough to be a direct hire, be prepared to wait just as long. This company doesnt care at all for the individual, just how much money the upper management can line their pockets with.

    Build, build, build - thats their motto. All that matters is the numbers. Doesnt even matter if you dont have parts, build it, stack it in the floor and build some more!

    The CEO is an absolute idiot. Manages his employees with fear and disrespect and that attitude flows down hill right to the bottom. Be ready to be told youre replaceable on a daily basis, have your job threatened on a daily basis and be amazed at the idiots running the show.

    Advice to ManagementAdvice

    Care about your employees first. Take care of them, theyll take care of you. Abe should get more involved with his own company. Managers should listen to their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    3D systems is stuck in one dimension!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service / Production Manager in Rock Hill, SC
    Current Employee - Field Service / Production Manager in Rock Hill, SC

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Working with the new, cool technology as many of the reviews state. It is very neat when the machines actual perform as they are advertised. This is all the way from the little cube to the big production printers

    Cons

    The machines don't work. Many pockets of poor leadership and lack of accountability exist. Very conceited CEO and his little clique. The VP of operations doesn't know how to run operations and just follows the CEO like a little lost puppy dog. The fiscal losses the company experiences are astonishing to say the least. Employees are expected to eat 3D, Sleep 3D, and breathe 3D. The CEO wants 3D to be your lifestyle.

    Advice to ManagementAdvice

    Listen to middle management and empower them to make decisions. They are the company's future. Bring in new, fresh ideas and engineers. You keep hashing out and re-inventing the same thing over and over. Look at larger, more successful companies and learn from their mistakes. They have invested billions into solving the mistakes 3D is making. Why push for delivery of something in 3 months that would take GE, Boeing, NASA, or any other company of that caliber 12-18 months. Your customers would love a product that actually worked instead of of having to spend another 5 hours of each day talking to support.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Needs to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than 3 years)

    Pros

    Cool technology. Unfortunately, that's about it.

    Cons

    Micromanaged to subatomic levels. No real strategy. Buying companies is not an end game.

    Advice to ManagementAdvice

    This actually advice for Avi. Either trust your management to do what their titles imply or replace them. Simple.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Business Machines Style Company Doing Its Best Impression of a Start Up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Having access to some cool technology. But that wears off pretty quick, see Cons

    Cons

    Read the other Glassdoor comments they are all true. This isnt a global conspiracy against this company, its really that bad. Working at 3D Systems is like being a Milk Cow, and having to pay for the experience. I could probably right a thesis on the problems here, but ill keep it short.

    When you are a product of an acquisition at 3DS this is how it goes. First they get rid of all the redundancies in accounting, IT, and marketing etc. Then after a period of time you get a wave of people who leave because they cant take it anymore. The people who stick around are resilient 'A' team players and say to themselves " I can do this, It has to get better ". It doesn't get better, and eventually those people leave after they are completely broken and demoralized.

    This is a great loss, because new people come along who are typically less skilled and more desperate than those they replaced. Eventually diluting the talent with people who are compliant, and C grade engineers

    Pay is terrible, If you used to work for a company where the pay was good and you were acquired. The next few years of your life will be a slow agonizing strangle hold on your financial well being as you settle into a pay scale prescribed by cost of sales and profit for your business unit. And don't forget, you are expendable, there are plenty of people who want watch plastic squirt onto a tray waiting to take your place.

    Want to work in sales ? Get ready to fight and compete against your own coworkers and different business units. I know an entire sales team that completely hates each other. Oh and BTW, we are cutting your pay by 30 % and your goals are tripled.

    Advice to ManagementAdvice

    Let business unit leaders make their own decisions
    Trust product managers to make their own decisions
    Stop the micro management
    Kill bureaucracy where ever its found
    Shell out the cash for talent - Let an engineer who makes wafer processing machines take a look inside one of your printers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Acquisition Nemesis Syndrome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems

    Pros

    Interesting technology. A great line of printers at your disposal. Learn about the tech.

    Cons

    The title of my review says a lot. 3DSystems acquires a lot of companies. It can. It has billions at it's disposal. Most, if not all, of these companies are relevant in moving 3DSystems in either a consumer, professional, or industrial direction. These companies are aquired and "integrated". This process, as I've learned, spawns much more seller's remorse than I've seen in the past. This trickles down. A number of factors contribute to this from my perspective. 3DSystems has a very multinational dispersion of operating locales (not many focussing on the same aspect of similar markets) and there is a constant struggle for semi-integrated companies to incorporate newly acquired companies. The older companies are also affected, as Marketing is tasked to take advantage of the latest, trending acquisition. This would be perfect, if only there was a clear management scheme. It is chaotic. Starting at the CEO, who is very hands-on. which slows things down. Everyone is afraid of him. His style and personality are legendary inside the company. What's worse is that because he treats his executives and their underlings so poorly, it sets a precedence. The people below them get "justified" dictatorial, empowered, many times disrespectful treatment. It is sickening. This is accepted behaviour, and is not negotiable. It's no doubt linked to how "in-the-spotlight" printing is today. "If you don't like it, leave" is obvious. They have the economy on their side right now, and they know it.

    HR and IT are not good. Scarce. Come in, get to work, and call IT if you need help. That's great if you're in Rock Hill, SC, which is where IT is. Same with HR.

    You will grow little. You will be hired to produce. No education projects or plans. You may learn about 3DPrinting, which takes 2 weeks if you pay attention. Then you're done.

    Pay is what you'd expect from a hot-topic, buy-everything company. Very low.

    Benefits are sub-par.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    3D systems - cutting edge place to work - fast moving, needs more mainstream applicaitons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering
    Current Employee - Engineering

    I have been working at 3D Systems full-time (more than 5 years)

    Pros

    3Dsystems is involved in cutting edge 3d printing application materials including metals, ceramic, plastic, sugar , chocolate. (food printing)

    Cons

    market is still young for mainstream 3D printing applications; most of momentum is due to marketing campaigns, etc. Would like to see more practical consumer apps

    Advice to ManagementAdvice

    More of a game plan, rather than quick hit projects to see what sticks..

    Recommends
    Neutral Outlook
    Approves of CEO

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