5 Napkin Burger Reviews

Updated June 25, 2015
6 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.9
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

6 Employee Reviews

Sort: Popular Rating Date
  1. Waiter at 5 Napkin

    Former Employee - Waiter in New York, NY
    Former Employee - Waiter in New York, NY

    I worked at 5 Napkin Burger

    Pros

    Great tips because of the very high volume of guests on a daily basis, flexible schedule with waiters who are willing to trade shifts, reliable money

    Cons

    Many tourists as it is near Times Square, but overall it is a good place to wait tables in New York City


  2. hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at 5 Napkin Burger full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice location for sight seeing.
    I loved my co-workers.

    Cons

    Unfair management practices, especially for people of color.
    Lack of equal opportunity for advancement.
    General disorganization and lack of consensus on management part regarding basic restaurant policies
    Lack of decent worker benefits
    Management under values workers.
    Deceptive practices towards workers, e.g. management makes false promises on advancement opportunities.
    Speaking particularly on hells kitchen location.

    Advice to Management

    You need serious reconstruction of management team, especially upper management.


  3. Typical Restaurant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY

    I have been working at 5 Napkin Burger full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    easy and usually decent money to be made

    Cons

    poor management and annoying corporate takeover

    Advice to Management

    Get organized


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 Year employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in New York, NY
    Current Employee - Server in New York, NY

    I have been working at 5 Napkin Burger full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good food. The other servers they've hired are all fun people for the most part. Pretty on par with every other restaurant I've ever worked at.

    Cons

    Hellish Guests. Also, they are moving more and more into the "corporate" structure. Which is annoying considering that we are all guinea pigs.

    Advice to Management

    Treat your employees as well as you treat your guests.


  6. experience has been very pleasant with room for growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Astoria, NY
    Current Employee - Anonymous Employee in Astoria, NY

    I have been working at 5 Napkin Burger

    Recommends
    Recommends

    Pros

    good with scheduling accommodations
    reasonable with other work schedules as well

    Cons

    bad with cutting down staff on a shift

    Advice to Management

    be more aggressive to allow employees to make more money


  7. Depending on location, this job can be financially rewarding and provide a tightly knit team of co-workers.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server
    Former Employee - Server

    I worked at 5 Napkin Burger

    Pros

    Low employee turnover rate (at specific location(s))
    Management responds greatly to scheduling difficulties or concerns
    Management is willing to work around school/other responsibilities

    Cons

    Too much change too quickly
    Restaurant had a very corporate/franchise feel to it, even though it was privately owned and minimal locations

    Advice to Management

    Keep up the great scheduling efforts to try and make it work for employees who have other responsibilities.
    Try to remember that employees like to see they are being rewarded for jobs well done.



Showing 6 of 6 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.