7-Eleven Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 108 ratings Employees say it's "OK" |
CEO Rating
Based on 64 ratings
President and CEO |
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Pros
Flexible hours, Awesome Benefits, Sick days, Free slurpees/pop/coffee, understanding managment, awesome co workers, great field consultant, easy to transfer if possible
Cons
sometimes understaffed, told we have visitors in town but then they dont show up at our store, too much work in too little time so have to work your ass off.
Pros
World's largest convenience store chain and still growing in store count at a healthy pace every year. Attractive to vendor partners given its size.
Cons
As with any large franchised retail chain, making progress takes a lot of perseverance. The company is very operations focused (rightly so). If you have no interest in earning your stripes in operations, you are not going to go too far.
Advice to Senior Management
Focus more on developing and mentoring leaders from all departments. More outsiders are needed to change the status quo in all departments.
Pros
great people, good benefits, awesome location
Cons
senior management doesn't share information as to where the company is headed
Advice to Senior Management
senior management should share more thoughts and knowledge with employees
Pros
Garnuteed 32 hours a week - Sometimes you get the hours you want. Sometimes you get holiday pay, but it's not garunteeed
Cons
Everything else about this job sucks. You should only work here part time, or as a patch job until you can make it somewhere else...anywhere else.
Advice to Senior Management
You should manage first of all, Not pawn off all of the responsibilities onto your employee's and then pay us worse than McDonalds.
Pros
good work environment
servant leadership culture
Integrity
accountability
Cons
Lack of leadership at certain levels
out of date thinking
Advice to Senior Management
Implement more of a bottom up strategy
Pros
Lots of opportunity to move between departments.
Cons
Not a lot of freedom to work from home.
Advice to Senior Management
Overall doing a great job.
Pros
A potential opportunity to serve an individual or newly graduated college student, an introduction "corporate america" and the convenience store and/or retail industry.
Cons
- Poor companywide communication, internally and externally, for operational efficiencies and financial growth.
- Uppper management's choice to toleratingabusive and hostile internal managment behaviors, preventing long term employee growth and a team environment.
- Effective management courses and/or "retreats" not offered to balance internal technical skill sets and personal skill sets for a valued professional atmosphere and work life balance.
- Upper management and HR's choice to ignoring and/or dismissing observed questionable management behavior such as lack of effective leadership.
- Failure to acknowledging employee "wins", rather offering consistent critism due to personal favoritism.
Advice to Senior Management
I formally bought all the above concerns (and more) to upper management's and human resources attention. I am not a disgruntled employee and always open to constructive feedback on how to improve my professional performances within a company for long term growth, however, it was disappointing that Joe DePinto and those serving under him, did not care make the time to recognizing these severe issues, be it mine or other's I have heard of over the years of working at
7-Eleven, Inc.
Pros
Working for corporate, I was given paid leave when I had two separate medical issues within 1 year of working there. Simple, easy to understand job. Positive work environment depending on who your manager is. Able to move up and gain promotions and raises with higher training. Good benefits available, though I didn't use them. Fair pay for a minimum-wage kind of job. The higher-ups seem to care about their employees. One of the head honchos from Texas actually came and visited our store in Washington. My request for above min. wage was respected since I had a lot of work experience and was definitely overqualified for the job.
Cons
I had 4 different managers in within 2 months of working there. There were periods of working there where things were very confusing because of moving around management, and even they had no clue if they would still be your manager the next day, but you just show up and do your job. High turnover rate of fellow employees. Working in corporate, I talked to a lot of non-corporate employees who were not treated fairly and who had very unfair managers of franchised stores.
Advice to Senior Management
There are some very good management staff on your corporate side who genuinely care about their employees, and then there are some who don't. I suggest taking anonymous polls from all employees and staff to better get an understanding of how management is with their staff.
Pros
Free expired food/drinks while working
No interview or drug test, literally just filled out application and got a phone call saying I was hired
Slightly above minimum wage (8.00$ an hour)
Cons
Part-time employees receive absolutely zero benefits
No employee except manager gets sick days or vacation days
Management refused to keep schedules that people also going to school could keep - scheduled me during classes several times without a care
Consistently scheduled me for more hours than I applied for - applied for 20, demanded I work 30
Manager only gives feedback on job performance when an inspector gives bad rating, otherwise you will never even speak to your boss
Required to work alone at night with nothing but a silent alarm
Advice to Senior Management
If you're going to hire someone for a position, don't hire someone looking for 10-20 hours, then give them 30. What did you think I was going to do? Of course I quit. I applied for 20 for a reason.
Pros
7-eleven is okay when you need somewhere to work while ur in school or something... not a career, too dangerous. Doing it for a time so you get a better job though is okay. You move up real fast, well at least i did
Cons
Its too dangerous. Anything can happen at anytime. Plus there is too much orders to do, etc...
Advice to Senior Management
To make it safer with more off duty cops
