8x8 Reviews

Updated October 18, 2014
Updated October 18, 2014
25 Reviews
3.1
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Vik Verma
3 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer Intern in San Jose, CA
    Current Employee - QA Engineer Intern in San Jose, CA

    I have been working at 8x8 as an intern (less than an year)

    Pros

    8x8 is such an amazing company! I work in a most dynamic team with best of the best Manager. The employees are dedicated and knowledgeable. They are always ready to help their co-workers. There is perfection at every level of management.

    Cons

    I couldn't think of any thing. I will definitely suggest this to a friend. Employees at 8x8 worship their work they are highly motivated and dedicated. The company also hosts fun activities like free picnics, lunch, breakfast.

    Advice to ManagementAdvice

    Continue this legacy.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great for sales, OK for other roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Sunnyvale, CA
    Former Employee - Administrative Assistant in Sunnyvale, CA

    I worked at 8x8 as a contractor (less than an year)

    Pros

    Lots of perks for the sales team when they made quotas or won internal competitions! Sales people won bottles of alcohol, exotic trips, catered lunches. Work-life balance was great. Personal growth was limited within the sales team.

    Cons

    Offices had spider problem. Office culture was becoming more rigid with intelligence testing for new hires and badge systems to track individuals' clock-in and out times.

    Advice to ManagementAdvice

    Embrace the silicon valley culture and trust your employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great small company for wall street, but not so good for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive, Inside Sales in San Jose, CA
    Former Employee - Account Executive, Inside Sales in San Jose, CA

    I worked at 8x8 full-time (more than an year)

    Pros

    The co-workers are great. The company and product are great.

    Cons

    You don't make quota until you've been there at least a year, so for a sales person, you will be underpaid for at least the first year. Also, you're expected to work 10-12 hours a day as an account executive. Account managers can do 8 hours, so if you join, choose account manager.

    Advice to ManagementAdvice

    Keep doing what you're doing. Wall street is happy. Advice to employees. Keep looking, use it while your there and move on. They will certainly use you and get over on you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    8x8

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Exwcutive in San Jose, CA
    Current Employee - Account Exwcutive in San Jose, CA

    I have been working at 8x8 full-time

    Pros

    Good to use as a stepping stone

    Cons

    The OTE keeps going down every year

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good Place to get into the Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in San Jose, CA
    Former Employee - Technical Support Representative in San Jose, CA

    I worked at 8x8 full-time (more than an year)

    Pros

    Great Culture, good place to get yourself into the industry and get your hands dirty with real world problems. Great Sales and Support teams at 8x8.

    Cons

    8x8 is good company for people working in middle management and above, they hardly do any work, Support department is grossly understaffed and paid less for the job compared to other tech companies in the Valley. Have seen employees quit in a day. While my time in support there were major known issues that were not fixed for 7+ months and still unfixed at time I left 8x8. THIS LEAVES A BIG QUESTION MARK IN MY HEAD ABOUT 8x8........... FYI: 8x8.com is just a marking platform.

    Advice to ManagementAdvice

    FIX the above, have metrics in place to Measure the performance of the Engineer, QA and Operation teams , you guys are finding new metrics every day to measure support employee performance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Sales Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 8x8 full-time (less than an year)

    Pros

    Great people to work with.

    Cons

    Company is not marketed well.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    not what I expected but its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 8x8 full-time

    Pros

    Friendly co-workers and fast turn around to get things done if you know the right people. Very friendly CEO (Vik) and a great Human Resource Team.
    The solution works and does what its suppose to. I'm happy that i'm at a company where I'm not fielding complaint calls the entire day
    Everyone works together for a common goal

    Cons

    Needs more processes and procedures in place for this company to run like a large company. There is a disconnect between different departments thru some of the automated process.
    Frontline employees do everything possible to make customers happy but sometimes upper management and policy gets in the way.

    Advice to ManagementAdvice

    Don't let your actions and decisions contradict our own priorities.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    good opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 8x8

    Pros

    great place if you are highly motivated

    Cons

    wish the company was bigger

  10.  

    Overall good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 8x8 full-time

    Pros

    The UCC technology offerings are great, it is up front in their business. Great products to deploy for any medium size company.

    Cons

    One department is still in its infancy of development although the managers have been there several years. The department is reactive and not proactive. Lack of written training or a developed documented plan of progression for juniors and seniors. Training is done by show and tell. Documentation is often outdated, I found a document that pertained to their previous location several years ago. Group is driven by a boys club environment.

    Advice to ManagementAdvice

    fix it.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Number Porting Specialist in San Jose, CA
    Current Employee - Line Number Porting Specialist in San Jose, CA

    I have been working at 8x8 full-time (less than an year)

    Pros

    Learned a lot in enriching my customer service experience.Team work and Work environment.

    Cons

    Low salaries and some unprofessional team members.

    Recommends

Work at 8x8? Share Your Experiences

8x8

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.