8x8 Reviews

Updated March 5, 2015
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3.3
34 Reviews
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Vik Verma
11 Ratings

Employee Reviews

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  1. It was a great start for me in the corporate world. I learned a lot and gained many skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LNP Agent in San Jose, CA
    Former Employee - LNP Agent in San Jose, CA

    I worked at 8x8 full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good start in the corporate world and you will learn many skills. The best thing for me was my team and my supervisor who was very supportive and really cared about my workload and my progress.

    Cons

    There was no career growth for me in the company.

    Advice to Management

    More incentives and better opportunities for raises and promotions.

  2. Helpful (1)

    Great Place to work (UK)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Aylesbury, England (UK)
    Current Employee - Anonymous Employee in Aylesbury, England (UK)

    I have been working at 8x8 full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Management is very approachable
    - Skill set is recognized and utilized
    - Very pleasant work environment
    - If you work hard, you will progress

    Cons

    - Could be more social (out-of-work activities)
    - Pay could be better but is by no means bad

    Advice to Management

    Keep doing what you are doing and maybe relax every now and then :)

  3. Helpful (1)

    Improved Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 8x8

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The new CEO has made a big difference. While not perfect, the company culture has really improved

    Cons

    Too much consensus decision making. Management should be allowed to make their own decisions without getting the input of everyone in the building.

    Advice to Management

    Let your managers manage and hold them accountable for the results.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Start up with no future !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Corporate Manager in Aylesbury, England (UK)
    Former Employee - Senior Corporate Manager in Aylesbury, England (UK)

    I worked at 8x8 full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay was good for a small company

    Cons

    Company continually loss making since inception
    The company was very small and had very few resources for what was needed.
    The management were convinced they were the next google ! and clearly they were not.
    The service was un-reliable and had lots of missing features. The mobility features were totally unreliable for businesses.
    Not many customers or big household names
    Customers Tied in to Multi year contracts or they would have left if they could
    Sold as a cost saving service but seemed to always cost customers more !!! Never clear if any savings were ever achieved
    No long term plan or future, just sell up to some mug (8x8 inc)

    Advice to Management

    Desk phone systems are becoming redundant in all but the largest businesses, this is not a growth industry. Do some innovation and find some growth in another market.

    Most businesses are going mobile only now ! As smartphones exist there is really no point or future in this technology.

    If you are going to have a desk phone system go for the traditional sited - reliable alternative over rock solid ISDN lines.

  6. Helpful (2)

    It was a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Remote, OR
    Former Employee - Sales in Remote, OR

    I worked at 8x8 full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Hopefully the board will see the changes they made are making the talent run for the door and stop the bleeding.

    Cons

    It has become a micromanaged environment with little concern for employees and that is what caused my disappointment.

    Advice to Management

    Stop putting people in management positions that are more concerned with themselves than the good of the company.

  7. Helpful (1)

    Not Worth the Effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tier-2 Technical Support Engineer in San Jose, CA
    Current Employee - Tier-2 Technical Support Engineer in San Jose, CA

    I have been working at 8x8 full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good Learning Environment. Don't work for Support at 8x8 that is where 60% percent of the work is, Sales is 30% percent. So apply for 10%: Engineering, QA, Mid-Management, Senior Management, C-Management.

    Cons

    VOIP is highly competitive environment, the talent at management level lacks in terms of going into new direction.

    Advice to Management

    Delight the Employees by getting to something new where the Margins are higher than VOIP.

  8. Helpful (1)

    Great place of work with young vibes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training and Development in San Jose, CA
    Current Employee - Training and Development in San Jose, CA

    I have been working at 8x8 full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is going through a lot of changes and growth. The CEO really cares about employees and is very transparent about giving positive feedback, informing employees of changes in management, etc. There are fun get-togethers a couple times a year. The pay is competitive and the environment is playful. There are bean bags and games to provide a mental break during the work day. Though 8x8 is small-medium now, I could easily see if approaching the prestige of bigger tech companies like Google or Facebook.

    Cons

    The culture, while evolving, still feels a little outdated and stuffy. There have been recent changes (relaxing the dress code, adding more perks, catered lunches) that seek to emulate bigger names in the tech industry, but it is just taking some time for the company and everyone in it to catch up. The new-ish CEO was definitely a good move though. Training is thorough and growing rapidly to be comprehensive. Management is transparent with employees.

    Advice to Management

    Keep doing what you're doing, but don't be afraid to relax and allow change to happen.

  9. Helpful (2)

    Fast-paced, Growing with Dynamic CEO who is results oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in San Jose, CA
    Current Employee - Marketing in San Jose, CA

    I have been working at 8x8 full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exceptional collaboration and innovation with co-workers who are phenomenal to work with, competitive pay and benefits. Management team is very accessible. Weekly company wide lunches and on-site fitness instruction speak toward the positive cultural changes happening.

    Cons

    -Sick time is part of PTO/vacation time
    -With so much growth and innovation, it's easy to get caught up in a project and lose a little bit of work-life balance, but that's usually self inflicted

    Advice to Management

    Continue with the values Vik Verma has brought with him to manage the company as a whole:
    -· Meet Commitments
    · Be Passionate - but do your homework
    · Provide solutions, not just problems - own the issue
    · No Surprises - be transparent, factual and over communicate
    · Know your customers - deliver solutions and support what they love
    · Always act with integrity
    · Be bold, creative, and action oriented - be entrepreneurial
    · Results matter - we play to win
    · It's all about people

  10. Challenging, fast-paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager
    Current Employee - Finance Manager

    I have been working at 8x8 full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The industry is growing and 8x8 is seeming to carve out their niche. Overall, the job provides a challenge and a decent compensation + benefits package.

    Cons

    8x8 has been through several org changes in the past few years so it helps to be aware that your role may change along with it...more than once.

  11. Helpful (1)

    Great for sales, OK for other roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Administrative Assistant in Sunnyvale, CA
    Former Contractor - Administrative Assistant in Sunnyvale, CA

    I worked at 8x8 as a contractor (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of perks for the sales team when they made quotas or won internal competitions! Sales people won bottles of alcohol, exotic trips, catered lunches. Work-life balance was great. Personal growth was limited within the sales team.

    Cons

    Offices had spider problem. Office culture was becoming more rigid with intelligence testing for new hires and badge systems to track individuals' clock-in and out times.

    Advice to Management

    Embrace the silicon valley culture and trust your employees!

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