8x8

  www.8x8.com
  www.8x8.com

8x8 Reviews in Sunnyvale, CA

Updated October 18, 2014
Updated October 18, 2014
29 Reviews
3.5
29 Reviews
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Vik Verma
7 Ratings

8 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA

    I have been working at 8x8

    Pros

    Strong Market Presence. Competive Compensation package

    Cons

    Sales floor is extremely competitve

    Advice to ManagementAdvice

    Stop hiring new sales reps!

    Recommends
    Approves of CEO
  2.  

    Great for sales, OK for other roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Sunnyvale, CA
    Former Employee - Administrative Assistant in Sunnyvale, CA

    I worked at 8x8 as a contractor (less than an year)

    Pros

    Lots of perks for the sales team when they made quotas or won internal competitions! Sales people won bottles of alcohol, exotic trips, catered lunches. Work-life balance was great. Personal growth was limited within the sales team.

    Cons

    Offices had spider problem. Office culture was becoming more rigid with intelligence testing for new hires and badge systems to track individuals' clock-in and out times.

    Advice to ManagementAdvice

    Embrace the silicon valley culture and trust your employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Technical Installation Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Installation Lead in Sunnyvale, CA
    Former Employee - Technical Installation Lead in Sunnyvale, CA

    I worked at 8x8 full-time (less than an year)

    Pros

    Opportunity to talk to great customers and teach them about 8x8's phone systems.

    Cons

    Good-Old-Boys network...Young men in management...there way only.

    Advice to ManagementAdvice

    Hire more women and people of color. Have more women of color in upper management. Be real with all people not just "good-old-boys". Thank you

    Neutral Outlook
    Disapproves of CEO
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  5.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Sunnyvale, CA
    Current Employee - Account Executive in Sunnyvale, CA

    I have been working at 8x8

    Pros

    Warm Leads
    Great People
    Ping Pong
    Nice Building

    Cons

    Low Base/hourly
    micro managed
    mis-aligned management/agent goals

    Advice to ManagementAdvice

    align goals between executive team and agents on the floor.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Under new management, could be a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA

    I worked at 8x8

    Pros

    Bright people, great product, excellent benefits. Some of the people I've met at 8x8 have become long time friends. The benefits include full medical, dental, vision, 401K and 3 weeks vacation per year not including sick time. The VoIP product requires consultative selling and is a wonderful technology for small to medium sized businesses as well as residential.

    Cons

    The biggest gripe at the company for several years now is the inside sales team. This is run like a sweatshop and has become increasingly worse over the past year. 8x8 hires inexperienced people for dirt cheap and promise them big 6 figure commissions which is not true at all. There is huge turnover because training is poor and pressure is extensive to hit the unrealistic quotas. 8x8 has created a dog eat dog mentality within this dept and unfortunately focuses all their energy and attn on them. I did not work in this dept, but have worked with 8x8 for years and saw the creation of this dept (which was a good idea at the time) and saw its demise.

    The executive team does not want to hear the complaints from this dept nor any other depts. In order for 8x8 to become the company it has potential of being, they need to replace their Executive team and Board of Directors. There needs to be new ideas, more creative management skills and not so much the "good ol' boys club" like it has been for over 20 years. They continue to make the same mistakes over and over again and not learn from them.

    Advice to ManagementAdvice

    To the Board of Directors: fire your CEO, CFO and CTO. Bring in a saavy business minded CEO to take this company beyond its $1-$2 stock. Bring in a CFO who has a financial background and who isn't so temperamental. Bring in a CTO who isn't a backstabber out to better himself.

    After you clean house on the Executive team, step down and bring in some fresh new Board members with creative ideas and the willingness to listen to the employees' feedback. You have done a disservice to the company and the technology by letting the bad habits go on for too long.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Stay away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Sunnyvale, CA
    Former Employee - Account Executive in Sunnyvale, CA

    I worked at 8x8

    Pros

    No-cap comissions allow for great earning potential.

    Cons

    Micro, Micro, Micro. Little flexibility. Write-ups are frequent and common practice. Negative reinforcement is huge. Stress levels are extremely high amongst peers. Management focuses on pure cash incentives to win-over employees, job enrichment is not a focus.

    Advice to ManagementAdvice

    The negativity on the sales floor is being caused by management, not by the sales people. Time to wake up.

    Doesn't Recommend
  8. 2 people found this helpful  

    Let this be your last option...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Sunnyvale, CA
    Current Employee - Sales in Sunnyvale, CA

    I have been working at 8x8

    Pros

    Great people, decent support, remote opportunities, leads.... Good when it works... Nice perks, company events, provides food and drinks pretty regularly. Got stress relievers like ping pong table, foos ball tables, a Wii on the sales floor. Sales floor gets all the perks...

    Cons

    Long hours - 10-12 hour days expected, constant changes that disrupt the entire sales floor. Support is horrible. If you play the game of 'shoe-shining" well with management, you will move on up in life. No job stability, constant turn-over, everyone is afraid of their job security. Have 1 bad month, they are breathing down your neck, have 2 bad months, you'll get a surprise box...

    Advice to ManagementAdvice

    Making changes are ok, but make sure you give enough time to see if the changes work before changing something else!!!!

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    8x8

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inside Sales in Sunnyvale, CA
    Former Employee - Inside Sales in Sunnyvale, CA

    I worked at 8x8

    Pros

    The company pays good money and the products they offer are selling well in the current economic climate. Overall good place to be.

    Cons

    This position requires long hours. It is basically expected that you work 10-12 hours a day and should try to work some hours over the weekend (telecommute on weekend).

    Advice to ManagementAdvice

    Advice to prospective employee: Management is very aggressive to fill new sales positions. Initial underperformance is not tolerated and you will be replaced. Working long hours for the first few months is mandatory to make it.

    Recommends
    Approves of CEO

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