99 Restaurant & Pub

  www.99restaurants.com
  www.99restaurants.com

99 Restaurant & Pub Reviews

Updated November 1, 2014
Updated November 1, 2014
22 Reviews
3.2
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John R. Grady
4 Ratings

Employee Reviews

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  1.  

    The 99 is a great place to be. They value their employees, at all levels and really do treat people right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager in Worcester, MA
    Current Employee - Kitchen Manager in Worcester, MA

    I have been working at 99 Restaurant & Pub full-time (more than 5 years)

    Pros

    They love to promote from within. I began at the 99 in 2009 as a line cook and moved up quickly through the hourly ranks to salaried management in just a few years. I was only 22 but that didn't stop them from helping me develop.

    Cons

    It can be difficult to get help if you are a new manager struggling with the finer points of your job (i.e.. Food Cost, Beverage Cost, Labor, etc).

    Advice to ManagementAdvice

    Give new managers a mentor that they can call in times of need. And bring back hourly OT (within reason) some stores struggle to operate without it because of seasonal business.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I would love to still be woking there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Worcester, MA
    Former Employee - Customer Service in Worcester, MA

    I worked at 99 Restaurant & Pub part-time (less than an year)

    Pros

    If you are Lucky enough to get full time work the benefits are great. Don't just hire someone to give them false hope like promising to hire them for 4 shifts then after 3 weeks cut the schedule down to 1 and expect them to know everything
    that is known to people that have worked there for many years.

    Cons

    some of the employees have been working in the job a bit too long and have fallen into bad habits and are not following
    corporate guidelines as far as customer service is concerned.
    the schedules should be posted a week before and not changed without notification to employee that their shift has been changed. break up the cliques and shake their boots up as to let them know they are replaceable in the position.

    Advice to ManagementAdvice

    Give trainees all possible training materials needed to complete their training i.e.. drink manual including recipes for all
    drinks programed in the aloha system. Create a place in the salad section that will allow a guest to order a bistro salad
    without having to 3up the item, not all customers want "the big salad" or the desert. If an assistant manager is put in charge of running the bar have them concentrate on the bar not on the dining room staff as much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitiress in Saugus, MA
    Current Employee - Waitiress in Saugus, MA

    I have been working at 99 Restaurant & Pub full-time (more than an year)

    Pros

    Fast money, easy menu, opportunities to advance into management

    Cons

    One of the companies core values is "respect for each individual" and the managers to not show respect for the staff at all.

    Advice to ManagementAdvice

    Practice your values that you are shoving down our throats. It is important that you follow up on promises and actually strive towards positive change.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Very Happy to work for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Cranston, RI
    Current Employee - Assistant Manager in Cranston, RI

    I have been working at 99 Restaurant & Pub full-time (more than 10 years)

    Pros

    Great culture, passionate about the community, a lot of room for growth, passionate senior management

    Cons

    limited benefits for hourly teammembers

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    its pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 99 Restaurant & Pub

    Pros

    pretty much a regular cooking job

    Cons

    the management is pretty bad

  7.  

    Know what you're getting into before you accept a job at 99.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 99 Restaurant & Pub full-time

    Pros

    I don't have any. Employees, especially people in training, are treated with a total lack of respect and empathy. If you don't "grasp" something the first time, you are ridiculed and humiliated. Not conducive to a productive and powerful team. Don't quit your day job to go to 99.

    Cons

    Long hours, very poor training, unrealistic expectations of management, and total lack of job security. I cannot stress enough: the training (or lack thereof) is horrendous.

    Advice to ManagementAdvice

    Check out what is really happening behind the scenes at your restaurants.

    Doesn't Recommend
    No opinion of CEO
  8.  

    It is truly terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at 99 Restaurant & Pub full-time (less than an year)

    Pros

    There are none that I can think of

    Cons

    Low pay,Terrible uniforms, Costly insurance

    Advice to ManagementAdvice

    I'm not sure how to fix this place

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    A terrible location and terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA

    I worked at 99 Restaurant & Pub part-time (less than an year)

    Pros

    Good affordable food. That's the only credit I can give them.

    Cons

    I've worked previous part time jobs that I did not enjoy, but this company is intolerable. Unless your a young college student really looking to make a few bucks for your books, this location, the poor management and that their employees are not provided fairness in the workload they handle, primarily with the kitchen, I have to say this job made me grateful to leave once I found a MUCH better job.

    Secondly they lack a digital system for managing the floor plan for the Host/Hostess responsibilities. The under-staffing there (Even worse they do everything they can to eliminate overtime) makes the job even more stressful.

    Senior management preaches how great the company culture is (They fooled me very well when I was offered a job there) They do not care about the work/life balance for their employees. They also bend over backwards for the customer, even if the customer is CLEARLY WRONG.

    Advice to ManagementAdvice

    Not even worth providing advice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    I enjoy the atmosphere at work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 99 Restaurant & Pub

    Pros

    Management is easy to work with, but the customers are not.

    Cons

    Customers can be less than generous with tips in springfield

  11.  

    An amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Albany, NY
    Current Employee - Manager in Albany, NY

    I have been working at 99 Restaurant & Pub full-time (more than an year)

    Pros

    They treat people right, and will always do what is best

    Cons

    Just like any job, sometimes there are stressful shifts and immature team members. Schedules sometimes not ideal

    Advice to ManagementAdvice

    GM's should be required to work at least 2 closing shifts a week

    Recommends
    Neutral Outlook

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