99 Restaurant & Pub

www.99restaurants.com

99 Restaurant & Pub Reviews

Updated January 21, 2015
Updated January 21, 2015
26 Reviews
3.3
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John R. Grady
4 Ratings

Employee Reviews

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  1.  

    Good place to be from, bad place to be at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Manager in Worcester, MA
    Current Employee - Kitchen Manager in Worcester, MA

    I have been working at 99 Restaurant & Pub

    Pros

    Promote from within, allows for growth and learning. Good training programs for hourly and management. Attainable bonus.

    Cons

    if you become a manager, you will likely be thrown to the wolves after training in whatever the worst unit in the company is with little to no support. No work life balance if you are a BOH manager.

    Advice to ManagementAdvice

    Either allow OT regularly for good hourly team members or allow for an assistant manager to the Kitchen manager in all locations. Making labor is impossible in a low volume store when you cannot staff appropriately and also do managerial duties.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great co-workers, sometimes lots of fun, but ultimately frustrating and lacking opportunities to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host in Hartford, CT
    Former Employee - Host in Hartford, CT

    I worked at 99 Restaurant & Pub part-time (less than a year)

    Pros

    Great co-workers
    Straightforward work
    Relaxed environment
    Opportunity to make solid money in tips

    Cons

    Not much opportunity for advancement
    Frequent, unnecessary changes from corporate
    Low pay
    Inconsistent hours

    Advice to ManagementAdvice

    Less focus on promotional gimmicks, more loyalty to good servers and employees. Your servers are the backbone of this place.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Tremendous 12 week training program for managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 99 Restaurant & Pub

    Pros

    The 12 week training program which takes a person through every hourly front and back of the house position before you get into management training is a great snapshot of the functions of all employees.

    Cons

    I came out of management training with an Operations Director who was more of a divide and conquer management versus building collaboration amongst stores in their division. The company was being sold at this time and there was huge turnover in my division amongst all hourly positions and management. Transition to new owners was a very sloppy process.

    Advice to ManagementAdvice

    The Doe family created a great organizational culture by providing a work environment where people were supported by management and were motivated to deliver great food and service to all guests. This company transitioning from a family owned business to a publicly traded company had more negatives than positives. I saw a tremendous amount of competent and tenured employees leave in a mass exodus which in my opinion destroyed the great work of the Doe family to create a culture you wanted to work for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at 99 Restaurant & Pub full-time (more than 3 years)

    Pros

    Excellent, friendly, approachable upper management. The VP made rounds to restaurants on Mother's Day just to thank the working mothers. Fun contests, team building outtings, incentives, etc
    Benefits are great
    Quality of life above normal standards

    Cons

    Draws a sometimes difficult demographic to manage because of less than average hourly wages.
    Occasional lack of operational management accountability can leave those with good work ethics picking up slack.

    Advice to ManagementAdvice

    Provide a more structured path to higher positions and follow up to utilize the in-house management talent.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Server

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 99 Restaurant & Pub

    Pros

    Friendly people, easy menu, POS system very user friendly

    Cons

    Corporate setting, never a guarnteed pay

  7.  

    I would love to still be woking there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Worcester, MA
    Former Employee - Customer Service in Worcester, MA

    I worked at 99 Restaurant & Pub part-time (less than a year)

    Pros

    If you are Lucky enough to get full time work the benefits are great. Don't just hire someone to give them false hope like promising to hire them for 4 shifts then after 3 weeks cut the schedule down to 1 and expect them to know everything
    that is known to people that have worked there for many years.

    Cons

    some of the employees have been working in the job a bit too long and have fallen into bad habits and are not following
    corporate guidelines as far as customer service is concerned.
    the schedules should be posted a week before and not changed without notification to employee that their shift has been changed. break up the cliques and shake their boots up as to let them know they are replaceable in the position.

    Advice to ManagementAdvice

    Give trainees all possible training materials needed to complete their training i.e.. drink manual including recipes for all
    drinks programed in the aloha system. Create a place in the salad section that will allow a guest to order a bistro salad
    without having to 3up the item, not all customers want "the big salad" or the desert. If an assistant manager is put in charge of running the bar have them concentrate on the bar not on the dining room staff as much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitiress in Saugus, MA
    Current Employee - Waitiress in Saugus, MA

    I have been working at 99 Restaurant & Pub full-time (more than a year)

    Pros

    Fast money, easy menu, opportunities to advance into management

    Cons

    One of the companies core values is "respect for each individual" and the managers to not show respect for the staff at all.

    Advice to ManagementAdvice

    Practice your values that you are shoving down our throats. It is important that you follow up on promises and actually strive towards positive change.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Very Happy to work for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Cranston, RI
    Current Employee - Assistant Manager in Cranston, RI

    I have been working at 99 Restaurant & Pub full-time (more than 10 years)

    Pros

    Great culture, passionate about the community, a lot of room for growth, passionate senior management

    Cons

    limited benefits for hourly teammembers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    its pretty bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 99 Restaurant & Pub

    Pros

    pretty much a regular cooking job

    Cons

    the management is pretty bad

  11.  

    Know what you're getting into before you accept a job at 99.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 99 Restaurant & Pub full-time

    Pros

    I don't have any. Employees, especially people in training, are treated with a total lack of respect and empathy. If you don't "grasp" something the first time, you are ridiculed and humiliated. Not conducive to a productive and powerful team. Don't quit your day job to go to 99.

    Cons

    Long hours, very poor training, unrealistic expectations of management, and total lack of job security. I cannot stress enough: the training (or lack thereof) is horrendous.

    Advice to ManagementAdvice

    Check out what is really happening behind the scenes at your restaurants.

    Doesn't Recommend
    No opinion of CEO

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