Aéropostale

  www.aeropostale.com
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Aéropostale Reviews

Updated August 20, 2014
Updated August 20, 2014
491 Reviews

3.0
491 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
191 Ratings

Review Highlights

Pros
  • Aero is pretty good to their employees, and great discount (in 36 reviews)

  • The only thing good about working here is the employee discount (in 34 reviews)


Cons
  • Upper Management did not provide a work life balance (in 17 reviews)

  • Not enough staff help because they hire little kids and pay them minimum wage (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An unsubstantial job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Victorville, CA
    Former Employee - Sales Associate/Cashier in Victorville, CA

    Pros

    Super easy job if you like folding clothes and interacting with strangers. Aeropostale is a fun environment. The discounts are nice if you like their clothes.

    Cons

    The scheduled shifts for new associates are scarce, like maybe two a month at my local Aero. The management cheats the associates out of breaks and lunches. They often take advantage of their employees by keeping them after hours, sometimes without overtime pay. My store was really dirty. Management turned regular cleaning that should have been routine into a punishment reserved for associates that didn't reach sales goals. I'm not sure if that's universal or just specific to them.

    Advice to ManagementAdvice

    Quality over quantity with the associates would probably improve sales and work environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good for seasonal work ONLY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Worker  in  Wayne, NJ
    Former Employee - Seasonal Worker in Wayne, NJ

    Pros

    pretty relaxed, fun coworkers and lax enviroment

    Cons

    horrid hours USUALLY, some part time workers could not get enough hours, seem to just have had them there in case they were needed but not as bad as gamestop!

    Advice to ManagementAdvice

    not much, im sure managers have very little say in how things are actually run

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Cool for a first time job

    Former Employee - Sales Associate/Cashier  in  Sunrise, FL
    Former Employee - Sales Associate/Cashier in Sunrise, FL

    Pros

    Met some really cool people. You make tons of friends working here. The environment is fun & friendly. The music is okay, but could use some diversity. Managers were really cool as well.

    Cons

    Hours are HORRIBLE. Sometimes I would be assigned 0 hours for the week, or the entire pay period, no matter how hard I worked. The pay is extremely low to not get any hours. In a way it’s almost as if it was a way to frustrate you out of the company. Most of the customers didn’t speak English as well, mostly Spanish and Portuguese. I learned to adapt though. The dress code is extremely strict as well. It was aggravating how many times I was told that something was wrong with my outfit, as basic as I tried to dress for work.

    Advice to ManagementAdvice

    Most of the managers that I worked with left a little while after I did. But the managers were extremely cool, and their was no favoritism that went on in the store between managers and sales associates.

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  5. 1 person found this helpful  

    It's been a major learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    Pros

    The store teams are just that: teams. Store managers have the ability to recruit for their own store teams and our training guidelines are updated with the current trends in the retail industry. Managers have the ability to be creative with visuals and merchandising while maintaining standards set forth by the company. It gets very busy during the back-to-school and holiday seasons which means more sales and longer hours, but we are constantly told how much we are appreciated by upper management. Enjoy great discount, bonus incentives, company contests, paid vacation, and employee recognition programs.

    Cons

    Constantly changing communications from corporate, sometimes unclear with the direction. Task load is heavy and varies with little payroll. Not much advancement once you are at Assistant and Store manager level.

    Advice to ManagementAdvice

    Need to be more clear on company direction. Someone should proof read the communications that come through to stores.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Don't Work Here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate/Cashier  in  New York, NY
    Former Employee - Sales Associate/Cashier in New York, NY

    Pros

    Pay was above minimum wage at the time. (2012)
    Friendly co-workers
    Great Customers
    Got to meet people from all over the work

    Cons

    Horrible Management.
    Managers were often rude and nasty.
    Worked overtime with out overtime pay or breaks
    Given tasks that had nothing to do with job like pick up cigarettes for managers.
    Would cut off all hours and never let you know your job is terminated.
    It's been two years and I haven't had any hours and the never said I was fire.

    Advice to ManagementAdvice

    Managers are actually the ones who need training. At least notify an employee if they have been fire don't cut off their hours and delete their employee account without notification.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    So much work, so little time allowed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Ogden, UT
    Former Employee - Assistant Store Manager in Ogden, UT

    Pros

    Talking with customers and training employees.

    Cons

    Not enough time to do what was needed to succeed. Held responsible when store is slow and sales are down.

    Advice to ManagementAdvice

    Allow a little more time for employees so we can get stuff done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Pretty average work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Salt Lake City, UT
    Former Employee - Sales Associate in Salt Lake City, UT

    Pros

    Discounts
    Easy Work
    Fun enviornment

    Cons

    Call in shift-were you call in an hour before your shift so you can't really plan anything.
    Few hours
    Such short shifts you don't really get to know your fellow co workers
    Black Friday

    Advice to ManagementAdvice

    recognize team members and challenge them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Ehh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier  in  Chesterfield, MI
    Current Employee - Sales Associate/Cashier in Chesterfield, MI

    Pros

    Everyone is so nice and helpful. They are also understanding about just about everything.

    Cons

    Pay- after working there for 3 years I've only received a $0.10 raise

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I had a great staff and direct management team, however, as a company they expect a lot from you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Rochester, MN
    Former Employee - Assistant Manager in Rochester, MN

    Pros

    They train their management staff well. Send them through courses to help them become better and grow themselves so they can grow the team. They had great employee discounts so it was easy to stay trending.

    Cons

    There is a lot of stress that came with it. They would always have you doing more than you can sometimes, so you'd have to pick it up the next day a long with everything else you had to do that day.

    Advice to ManagementAdvice

    When was the last time you worked store side? I mean actually worked it... I want you to see just HOW MUCH of a work load your expect from us and still come under payroll and increase sales.

  11.  

    overall, great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Boston, MA
    Former Employee - Assistant Manager in Boston, MA

    Pros

    There is always something to do. Merchandising opportunities help train and develop the visual eye. District Managers are always ready to assistant all members of management.

    Cons

    low payroll makes the amount of tasks burdensome. Many marketing/ promotional changes and constantly changing business strategies complicate and impede the goal of one clear business direction. Opportunities to advance past assistant and store management are very scarce.

    Advice to ManagementAdvice

    with few opportunities for promotion, management needs to be rewarded more on how hard they work and how flexible they are. would love to see more attention and care put towards personal growth

    Recommends
    Negative Outlook
    No opinion of CEO

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