Aéropostale

www.aeropostale.com

Aéropostale Reviews

Updated January 28, 2015
Updated January 28, 2015
612 Reviews
3.2
612 Reviews
Rating Trends

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Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
225 Ratings

Review Highlights

Pros
  • The only thing good about working here is the employee discount (in 43 reviews)

  • Aero also gives employees a great discount (in 39 reviews)


Cons
  • Upper Management did not provide a work life balance (in 20 reviews)

  • I've worked with several girls who have been in Sales for YEARS and still get paid minimum wage (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ok pay

    Current Employee - Sales Associate in North Barstow, CA
    Current Employee - Sales Associate in North Barstow, CA

    I have been working at Aéropostale

    Pros

    you get free clothes every month from aeropostale to promote brand.

    Cons

    not really good pay or hours.

    Advice to ManagementAdvice

    Pay better and give more hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Interview was fun until I started working and the manager was a total nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Aero Ambassador in Rockaway, NJ
    Former Employee - Aero Ambassador in Rockaway, NJ

    I worked at Aéropostale part-time (less than a year)

    Pros

    Good employee discounts on already cheap clothes, nice co-workers

    Cons

    Manager was always yelling at someone for "not doing enough", was rude and racist (told us to keep an eye on two muslim guys during a busy day when they were just shopping like everyone else), Store was filthy, Manager was unprofessional and had favorites, Hours for minors went exceedingly long and on school days stayed till after 12 am, always had problems with payment.

    Advice to ManagementAdvice

    Hire people who actually know what they are doing and are professional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Decent first time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Aéropostale

    Pros

    The hours were rather flexible.

    Cons

    It was difficult getting time off.

    Advice to ManagementAdvice

    Be nicer

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Store Manager of Medium volume Aeropostale store with newest Studio design for 4+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Wilkes-Barre, PA
    Former Employee - Store Manager in Wilkes-Barre, PA

    I worked at Aéropostale full-time (more than 3 years)

    Pros

    - Sales Bonuses
    - Great Benefits
    - Competitive Salary

    Cons

    - Limited Payroll to perform tasks

    Advice to ManagementAdvice

    The company is great to work for with plenty of opportunity for promotion. Regional Managers were excellent compared to previous companies. Great leaders and motivators.

    Recommends
    Positive Outlook
  6.  

    I love working here, but management needs to get better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Paramus, NJ
    Current Employee - Sales Associate in Paramus, NJ

    I have been working at Aéropostale part-time (more than 5 years)

    Pros

    I love the people I work with. The managers treat us well so it is a good place to work. The managers are understanding of our school needs. They do not give me a hard time if I have to call out because of school.

    Cons

    The pay sucks. Most customers suck. The hours suck sometimes. Corporate needs a lot improvement. Aero would be able to make it if they got it together.

    Advice to ManagementAdvice

    Decide on a direction (look, style of clothing) and stick with it. I feel like entering my Aero store, I'm walking into a country style and then walking into glam LLD. It does not look cohesive. Our demographic is leaning towards teenage girls, but it should be more stylish. I see more middle aged Spanish people than young, teenage girls. Many of the 15-18 do not like it.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Coworkers are the best part about aero

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Aéropostale part-time (less than a year)

    Pros

    At least in my store, the coworkers are great
    The managers were fair
    Very easy job, just fold and talk to customers

    Cons

    Pay is crap
    speaking from someone who always closed, earlier shifters did not care about the store so it was always a mess by the time 9:30 came around

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I worked at Aéropostale

    Pros

    Nice staff, nice people, good times,Nice staff, nice people, good times,Nice staff, nice people, good times

    Cons

    Low pay, doesn't pay enough. Could use a raise after working there. But the pay wasn't that high. But I still would work there.

  9.  

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Aéropostale

    Pros

    Awesome discounts. Cool managers. Nice clothes.

    Cons

    No cons at all, besides the fact that you work little hours at first. But after a few weeks everything is better.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great first time job

    • Culture & Values
    Former Employee - Sales Lead in West Palm Beach, FL
    Former Employee - Sales Lead in West Palm Beach, FL

    I worked at Aéropostale part-time (more than a year)

    Pros

    Managers do pay attention to who works hard
    Lots of opportunities to work your way up in the company
    You are not taught just one thing (i.e. register, customer service, folding, loss prevention, etc.) you get a full comprehensive understanding of everything
    It's never boring because there is always something to be done

    Cons

    Low pay for the amount of time and work you have to put in
    Too many corporate mandated floor changes - constantly changing the layout of the floor along with having new marketing and never allotting enough time to get it all done.
    Prices changed almost every other day making it confusing for customers and employees
    Managers in my district were constantly being shuffled around

    Advice to ManagementAdvice

    Make an easier system for getting floor sets done on time without over working your employees

    Recommends
  11.  

    Great store management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aéropostale part-time (less than a year)

    Pros

    Great Store Management
    Friendly and helpful Managers and crew members
    Easy to request days off
    Flexible schedule
    Discount!!!!! 40% for Ambassadors
    30% every one else
    50% off once a month to be used on ; two tops, two bottoms and two accssories
    accelerated discounts!

    Cons

    Low pay- minimum wage
    Aero did not give store managers time-and a half for holidays. This mattered because the store managers become very close asociates
    Random store closing

    Advice to ManagementAdvice

    Please give all employees time and a half. You have the day off, show some appreciation.

    Recommends
    Neutral Outlook

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