Aéropostale

  www.aeropostale.com
  www.aeropostale.com
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Aéropostale Reviews

Updated September 29, 2014
Updated September 29, 2014
523 Reviews
3.0
523 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
205 Ratings

Review Highlights

Pros
  • The only thing good about working here is the employee discount (in 41 reviews)

  • Aero also gives employees a great discount (in 37 reviews)


Cons
  • Upper Management did not provide a work life balance (in 19 reviews)

  • We are pressured to find good associates but only pay minimum wage, when the rest of the mall pays more (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Aéropostale full-time for more than 8 years

    Pros

    Great Opportunities for people interested in retail career, Promotions come very frequent. Been with company for almost 9 years and is changing for the better and changing with this generation.

    Cons

    Work Holidays and Weekends (Normal retail things)

  2.  

    A company who cares about it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Orlando, FL
    Current Employee - Assistant Store Manager in Orlando, FL

    I have been working at Aéropostale full-time for more than 3 years

    Pros

    Flexible schedule, great team of managers, promote from within and fast (I went from sales associate to assistant manager in less than 2 years), great employee discounts

    Cons

    PAYROLL PAYROLL PAYROLL. they do not give us nearly enough hours to get everything needed to run a successful business. You will work your butt off. Also, having every promo change every week gets really annoying

    Advice to ManagementAdvice

    I believe that Aero has great core values and rewards their employees for hard work. I do believe we should do away with the current promo process and give us more hours to get things done.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company to start at, not much for pay growth or changing hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Associate  in  New York, NY
    Former Employee - Sale Associate in New York, NY

    I worked at Aéropostale part-time for more than a year

    Pros

    If you work part time while going to school this is a good job. They will generally work around your schedule. I was there for two years while going to college.

    Cons

    When I first started working there you could change positions every day from being a sale associate to being a greeter and working the fitting rooms. After some time they changed it so you have to be stuck at one thing, ie a greeter always a greeter.

    When they put this into effect I was going to school in the day and working the closing shift. After a while I got tired of it and changed my school schedule to later hours in hope of them putting my in the early shift instead of closing. Since you are not set in a position there is not much room to move out of it.

    The raises are not worth it. The max raise you could get is 30 cents a year. They started me off at $8.25 and after two years I was only making $8.75. If I went to another company like Uniqlo I could have STARTED at a higher pay than that.

    Advice to ManagementAdvice

    Increase raises, especially got good workers.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    A once great company, gone bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Washington, DC
    Former Employee - Store Manager in Washington, DC

    I worked at Aéropostale full-time for more than 10 years

    Pros

    Once was a company focused on the customers as well as the employees. The original group when a private company were amazing. The passion for the company and its employees was one of a kind.

    Cons

    Loss of classic, conservative look for teens was a downfall. High turn over due to poor choices in hiring. Loss of caring about employees and any kind of quality of life. Low pay.

    Advice to ManagementAdvice

    Company values were discussed, however not supported. Greed and decete are not qualities most people are looking for in a work place.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Annoying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Destin, FL
    Current Employee - Sales Associate in Destin, FL

    I have been working at Aéropostale part-time for less than a year

    Pros

    30% discount to buy their clothes that you had to wear during your shift.
    On the occasion that cute clothes come in you kind of get first dibs on them.
    Some managers are really cool people

    Cons

    -having to wear aero clothes. Their jeans don't fit me right so I would wear hollister jeans and would get in trouble for it.
    -little to no hours. I worked a total of 16 hours in 3 months.
    -managers act like high school girls, gossiping and bickering all the time.
    I was on call one day and I called and said I wouldn't be able to come in because I had to study for a test but was forced to come in anyways and was kept there until 10 at night.
    Working here is absolutely awful.

    Advice to ManagementAdvice

    Take better care of your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Toooo LONG!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Aéropostale full-time for more than 5 years

    Pros

    years ago I could have listed a few..

    Cons

    Everything and more. Work too much pay to little.

    Advice to ManagementAdvice

    Start hiring new upper. Thank God tom Johnson is finally gone. He lacked leadership when the tunnel went dark. DMs are a joke!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good company but unable to keep up with the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead Manager  in  Indianapolis, IN
    Former Employee - Sales Lead Manager in Indianapolis, IN

    I worked at Aéropostale part-time for less than a year

    Pros

    Good discounts, and getting better style and quality of clothing

    Cons

    Salaries, lack of hours, unrealistic goals for floor coverage. Out of date computer software and signing

    Advice to ManagementAdvice

    Help support store level managers more and give sufficient hours to get tasks done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Don't even bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aero Ambassador  in  Merrimack, NH
    Current Employee - Aero Ambassador in Merrimack, NH

    I have been working at Aéropostale part-time for less than a year

    Pros

    -The discount comes in handy
    -The customers are friendly for the most part
    -I can see all of the new merchandise and decide what I want when it goes on sale

    Cons

    -The managers get all of the hours
    -They change my schedule without telling me and then I get yelled at for not being able to cover the shift or get the shift covered
    -Its a good first job for teenagers, but managers take advantage of that being your first job
    -I had to go out and get another job because I wasn't getting more than 8 hours a week
    -Minimum wage
    -Managers don't help clean the store up at closing, and go out back and eat food
    -Employees usually leave the company within 2 months of being hired
    -The schedule is copy and pasted onto the next week
    -Schedules are usually done extremely late

    Advice to ManagementAdvice

    -We need raises
    -We should be able to pick our managers, because ours is rude, but our assistant manager is amazing
    -You need to check on managers in the store more often. They usually just walk around texting while the employees do all of the work in the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Not a bad place, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Saint Cloud, MN
    Current Employee - Sales Associate in Saint Cloud, MN

    I have been working at Aéropostale part-time

    Pros

    Amazing company to work for. The job is easy enough students. The associates I've met so far have been nothing short of friendly. The discount is nice if you prefer the clothing. Pay isn't too bad (above minimum, not by much)

    Cons

    8-10 hours a week, which is a pro when I go back to school, but con when I could really use more hours while I'm not in school. If you and the leads or managers don't see eye to eye, you might as well look for a different job, you constantly work with them and they ARE NOT friendly.

    Advice to ManagementAdvice

    I don't know why store management think it's okay to treat new employees like garbage, you were once us you know...

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun but challenging work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Houston, TX
    Former Employee - Sales Associate/Cashier in Houston, TX

    I worked at Aéropostale part-time for less than a year

    Pros

    Aero has a very fun environment and you are able to build communication skills with the tasks assigned. Aero also gives employees a great discount!

    Cons

    The work hours are very random and it is not a routine schedule. The upper management has very high expectations and sometimes the work gets very stressful. There are many times you will stay late.

    Doesn't Recommend
    Neutral Outlook

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