A.C. Moore Reviews

Updated March 31, 2015
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2.4
150 Reviews
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Pepe Piperno
41 Ratings

Pros
  • Employee discount, fellow Level 1 and 2 employees are genuinely kind (in 15 reviews)

  • Working with upbeat people and always willing to help (in 3 reviews)

Cons
  • low pay but I understand the stores bottom line is to provide value to the customer (in 11 reviews)

  • The hours, like most in retail management, are NOT conducive to a good work-life balance (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Waldorf, MD
    Former Employee - Sales Associate in Waldorf, MD

    I worked at A.C. Moore

    Pros

    Laid back
    Fast paced
    Very friendly coworkers and customers

    Cons

    Sometimes sales coupons are unclear leading to customer disputes.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. It was simple, honestly I got the job through a friend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at A.C. Moore

    Pros

    The company is very lax, but it seems to be very cliquey. At least at the one I worked at.

    Cons

    There is nothing to do at times and you are just walking around the store reorganizing things you already organized.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Worked at Ac Moore as a Merch Supervisor aka MOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Supervisor in Allentown, PA
    Current Employee - Merchandising Supervisor in Allentown, PA

    I have been working at A.C. Moore

    Pros

    Great environment! Great people! AWESOME BENEFITS! SAFE AND A GOOD JOB! KEEP

    Cons

    Very Corporate but it teaches you how to have responsibility and how to follow rules. Belive it or not its better to be somewhere were they are very corpoate then a place that has nothing together

    Advice to ManagementAdvice

    Honestly the management was great! I really have nothing to say about them no manager is perfect. They all had there stuff together and knew what was going on .

    Recommends
    Positive Outlook
    Approves of CEO
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  5. A pleasant environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Classroom Coordinator
    Former Employee - Classroom Coordinator

    I worked at A.C. Moore

    Pros

    Enjoyed working with my co-workers and running the store classroom. My kid customers where
    so much fun to be around and I enjoyed teaching them arts and crafts projects.

    Cons

    Too little working hours and no paid benefits.

    Advice to ManagementAdvice

    Need to give employees paid benefits and more working hours.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. "Best Job I ever had" NOT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Custom Framer in Arlington, VA
    Current Employee - Certified Custom Framer in Arlington, VA

    I have been working at A.C. Moore

    Pros

    Its' a job and I get paid. I am an artist and I enjoy the discount. I also like helping customers with their needs.

    Cons

    Unrealistic expectations, Arrogant, condescending Store Manager. Shifting schedule and NO RAISE. Dealing with lazy coworker doesn't do the things he trained me to do.

    Advice to ManagementAdvice

    Respect the hourly employees, they make you look good. Give your people raises Allow employees to use their artistic talents as part of their job. And don't discontinue things that people need.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Employees are not their priority!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A.C. Moore

    Pros

    Discount, good place for a crafty employee especially those willing to interact with customers

    Cons

    Schedule changes without notice, option to leave if not able or willing to work new schedule. POOR WAGES, District Managers rule by intimidation, badgering, and foul language, no praise for jobs well done. Hoping employees can become a priority in a company that can have potential as a good employer.

    Advice to ManagementAdvice

    Sensitivity and consideration for employees, setting realistic goals for team leaders, Learn to balance criticism with praise.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A.C. Moore full-time (more than 10 years)

    Pros

    Great relationships with upper level management (DM, RVP). Open communication. Owner is impossible not to love. Excellent compensation.

    Cons

    No end to tasks that need to be completed-ever. Typical workweeks require 6 days to obtain the level of excellence expected by the company.

    Advice to ManagementAdvice

    I had a great run with the company and left only to pursue self employment. Work-life balance is terrible, but it is openly discussed upon hiring.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. I like the store. This is my first paid job. I'm a crafty person.

    • Work/Life Balance
    • Culture & Values
    Current Employee - Sales Associate/Cashier in Paramus, NJ
    Current Employee - Sales Associate/Cashier in Paramus, NJ

    I have been working at A.C. Moore

    Pros

    Positive environment. Most of my coworkers and managers are respectful people. It's usually nice and quiet if you like that and it doesn't bother you.

    Cons

    No cons. Maybe just a lot of work. The store that I work at in specific is pretty good. I don't have much bad things to say.

    Advice to ManagementAdvice

    I don't have any advice to give to management. How am I supposed to meet this twenty word minimum

    Recommends
  10. No communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Concord, NC
    Current Employee - Associate in Concord, NC

    I have been working at A.C. Moore

    Pros

    You get to know everybody working very quickly and are able to make friends, staff is friendly

    Cons

    No communication between management, poor control over everything that goes on. Schedules are never the same and you never know what is going to happen.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. This is not a company for long-term career goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Custom Framing Specialist in Hagerstown, MD
    Former Employee - Custom Framing Specialist in Hagerstown, MD

    I worked at A.C. Moore part-time (more than a year)

    Pros

    A.C. Moore has the potential to offer flexible hours for part-time employment, but only a slim potential and not to be relied on as a certainty.

    Cons

    This privately-run company provides little to no opportunity for advancement or serious career paths. They present positions with the minimum required salaries and hourly rates, per state laws. Raises in rates are offered annually only, and these are based on performance reviews with unrealistic expectations for a retail company that is operated as a private establishment; though it has created enough Standard Operating Procedures to fill an abridged dictionary. The overall sense of operation by lower and upper management is one of a military-style regiment with rigid structures that are designed more conservatively than is necessary, and has the tendency to restrict an employee's ability to provide consumers with a plausible level of service -- thus limiting revenue and earnings potential, despite their claim to the contrary. No incentives are offered for service, nor are any incentives offered or awarded for outstanding service... Unless you are an individual whose lifestyle is entirely dependent on your name being written upon a chalk board for less than a week. In such a case, this is specifically the company that type of person should work for, because all of their needs are met. A.C. Moore expressly operates an under-staffed environment, thereby creating a stressful and often hostile work environment which also translates poorly to the clientele. In just February and March of 2015 alone, the store lost six employees due to hostile management tactics. Three of those employees were senior members of management.

    Advice to ManagementAdvice

    In order to create a better, more believable profile, it is highly recommended to restructure the activities of this organization in a productive way. Learn to actively generate a positive environment that is inviting to employees and consumers alike, and treat your employees and lower management with respect and decency, and demonstrate genuine value for the hard work provided by them with positive feedback and follow it up with reinforcement -- less negativity and brutality. It is also recommended to take action to suppress rumoring and negative chatter amongst members of management, especially to lower employees. This type of behavior is unprofessional and unfitting a business environment, and should be regarded as bullying and undesirable behavior for management. Offer employees real incentives instead of proverbial pats-on-the-back. When an effort of improvement is made in these and other areas, this company may see a real profit generation that is worthy of a growing business, and could possibly put it in a favorable public standing someday.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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