A.C. Moore Reviews

Updated July 27, 2015
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2.6
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Pepe Piperno
48 Ratings

Pros
  • Employee discount, fellow Level 1 and 2 employees are genuinely kind (in 15 reviews)

  • Working with upbeat people and always willing to help (in 3 reviews)

Cons
  • bad District managers; extremely low pay (in 11 reviews)

  • There is no work/life balance for management (in 6 reviews)

More Pros and Cons

170 Employee Reviews

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  1. It's basically retail.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A.C. Moore part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -I got an okay number of hours. -Employee discount, I guess? I didn't really use it.

    Cons

    -It's dustier than the average retail job. Have tissues handy. -One of my managers kept telling me I shouldn't be working in retail. Weird.

    Advice to Management

    Understand that someone new to retail probably doesn't call them endcaps. It makes sense, but it felt weird for it to ask. Also, get someone to actually set up a system of tracking what's in the back room.


  2. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A.C. Moore

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    build relationships with customers, can be creative, become knowledgable in many art areas, help people create projects, pretty relaxed environment

    Cons

    not great pay, work every weekend, can be repetitive, a lot of training and testing in certain departments, work most holidays

    Advice to Management

    communicate better with employees, show your appreciation more for employees, put the schedule out earlier so more time for employees to prepare


  3. I'm quite happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Raleigh, NC
    Current Employee - Front End Supervisor in Raleigh, NC

    I have been working at A.C. Moore part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great co-workers, mostly friendly customers, calm atmosphere. I came in with previous retail work experience, interviewed about a week later and got hired that day. During the interview one of the first things my manager mentioned was that they would start me off at $8 an hour and did as promised. I got promoted about 2 weeks later and now make $9 which compared to my other retail job that I've been working for 3 years and still only make $7.25...I was quite happy with. Sometime customers are difficult and you have to call the manager to tell them the same thing you just told them...but the manager will likely be on your side and tell you everything is ok when the annoying customer is gone. However, it's mostly just super sweet older people looking to buy yarn and model kits.

    Cons

    The employee discount sucks honestly...where I am it's only %20 which usually just covers the tax. You're better off waiting for their 50% off coupons and just using those rather then your employee discount. So far that's really it.

    Advice to Management

    Stop giving in to customer demands. Don't tell me I can't return something because it's against company policy, and then let it slide because someone is being annoying and demanding a refund. Learn to put your foot down so your associates don't look weak.


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  5. Low pay for Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Durham, NC
    Former Employee - Operations Manager in Durham, NC

    I worked at A.C. Moore full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    employee discounts, flexible scheduling, classes

    Cons

    very low wages, poor benefits, low ceiling

    Advice to Management

    Better pay yields more loyal and long-time employees.


  6. Assocaite

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Fredericksburg, VA
    Former Employee - Associate in Fredericksburg, VA

    I worked at A.C. Moore

    Recommends
    Recommends

    Pros

    The G.M and most of the co-workers got along well. The G.M. was pretty laid back as long as you did your job. Employees get a 20% discount. When people call off, I was called in and usually worked more than 20 hours a week. As long as you're a hard worker and do what needs to be done, the boss will think you're great.

    Cons

    It's Retail. Customers can be testy, on the other side of that some customers are really great. There was some minor drama between employees, which didn't involve me so it wasn't a huge deal for me. Some co-workers call out a lot.

    Advice to Management

    Weed out the employees who call off excessively. Also if you're just a MOD, don't make up rules or tell me I'm doing something wrong when the GM told me how to do what it is you think im doing wrong. This might sound negative but I still enjoyed my time with the company.


  7. Okay job for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in East Brunswick, NJ
    Former Employee - Sales Associate/Cashier in East Brunswick, NJ

    I worked at A.C. Moore part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Management did they best they could with what they had, the individual store had a sense of unity between employees. Had one of my best bosses here.

    Cons

    After the company went public raises dramatically decreased, hours cut and people were basically demoted. Absolutely no indication that the company valued their employees even a bit. Constantly short staffed, and the customers were extremely "demanding" so this was a high stress job. No bonuses and everyone was made a part time employee so they couldn't receive any benefits.

    Advice to Management

    Be more understanding of the stress this job places on your employees.


  8. Decent for an in-between job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Custom Framing Specialist in Harrisburg, PA
    Former Employee - Custom Framing Specialist in Harrisburg, PA

    I worked at A.C. Moore

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    No experience needed Flexible schedule Good life/work balance Employee discount

    Cons

    HR/management sucks--they don't care about legally required factors (promised raises, breaks, having to stay after clocking out) unless you make a fuss about it Nothing holding employees there. Low wages, no benefits, etc.

    Advice to Management

    Start following company policies like you're supposed to.


  9. AC Moore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Port St Lucie, FL
    Former Employee - Operations Supervisor in Port St Lucie, FL

    I worked at A.C. Moore full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Working with arts and crafts and helping people with their projects.

    Cons

    30 hours considered full time, no real benefits

    Advice to Management

    Hire people that know the craft business.


  10. Slightly dysfunctional, good part time job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A.C. Moore part-time (More than a year)

    Pros

    Stable hours, worked with my class schedule, centrally located

    Cons

    Dramatic employees, little room for advancement, people who wanted more hours than 20ish a week (25-30 during holiday rush) didn't get them


  11. Frame Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A.C. Moore part-time (Less than a year)

    Recommends
    Recommends

    Pros

    I love working with the customers and enjoy the arts and craft environment

    Cons

    customers can be difficult and demanding at times.



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