A Place for Mom

  www.aplaceformom.com
  www.aplaceformom.com
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A Place for Mom Reviews

Updated September 28, 2014
Updated September 28, 2014
101 Reviews
2.7
101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
A Place for Mom CEO Sean Kell
Sean Kell
61 Ratings

Review Highlights

Pros
  • Work from home, set your own hours, Sean and Sunil were great leaders (in 20 reviews)

  • Helping families with major life decisions (in 20 reviews)


Cons
  • They had their call center train an offsite (in 5 reviews)

  • The company is still figuring out how they should position themselves to professionals (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 11 people found this helpful  

    Worst Experience, Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Elder Care Advisor  in  Seattle, WA
    Former Employee - Elder Care Advisor in Seattle, WA

    I worked at A Place for Mom full-time for less than a year

    Pros

    Work from home and helping families.

    Cons

    For any serious sales professional this company is a joke. I was a 6+ figure sales professional in real estate who concentrated on the senior market. I was a "perfect" (according to my recruiter) match for this company. They will find any way possible to not pay you. Only pay once they have collected and expect you as an eldercare advisor to help collect past due fees. I was hired to help families, not as a a/r specialist. The commission structure is laughable. They expect you to develop "professional" referral from doctors, lawyers, cpa's, financial planners and such. Have you ever actually tried to get an appointment with a physician? My coach actually said she took homemade baked goods and dropped them off to create good will and referrals. Crazy! The only positive is when you actually get to help families. However, I've placed 7 families since I started in May and have yet to have a fee paid by a partner property. Plus, the total commissions for those 7 placements don't even match the miniscule draw against commission that they pay. Have you ever actually had anyone listen in to your phone calls and IM you while you are on the call? Just wait - it's going to happen. They come in 15 minutes into the call and missed all of the pertinent details, but feel compelled to "help" you with the call. I IM'd back, get off my call, I'll talk with you later. They count how many hours you are on the phone, but don't provide you with enough leads in the beginning to make those numbers. This entire business model is a crock. You can make more $ working part-time for a gym. If you truly care about working with the senior population, which I do, please, please, seek other options. Work for a home care company, get your CNA and work Hospice, go back to school and get an RN. Anything but this company. I sincerely hope that since they were acquired Warner Pincus things have improved. I recommend you run, run, run, away as fast as you can.

    Doesn't Recommend
    No opinion of CEO
  2. 4 people found this helpful  

    Ok, very cliquish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at A Place for Mom full-time for more than a year

    Pros

    ~ Fascinating and growing industry
    ~ Smart people
    ~ Depending on the group you're working with you might now have to work that hard

    Cons

    ~ Benefits are awful
    ~ High turnover
    ~ Very cliquish. There is a small group that has worked together before and it is hard to break into that group as they always socialize with each other
    ~ Lack of transparency with decision making
    ~ It feels like the leadership team doesn't trust anyone

    Advice to ManagementAdvice

    Focus more on the mission, values and culture

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A Place for Mom full-time

    Pros

    Good pay, great people in the company

    Cons

    Lots of work to get started. Not all the tools are in place for the sales force yet.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    A Place for Mom is a decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A Place for Mom full-time for more than a year

    Pros

    I was able to divide my time between working in the office and working from home (3 days in the office and 2 days from home). I felt respected my my managers, and I really liked my coworkers.

    Cons

    Because the company was going through so many changes it was hard to feel secure in your job. In the same sense, it felt as though there was little opportunity to advance because all open upper level positions were going to people outside the company instead of internally. Similarly, a lot of promotional titles seemed to be arbitrarily handed out to people.

    Advice to ManagementAdvice

    Get back to core values and build the company based on service and not on profit.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great company and career opportunities !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Living Advisor  in  Toms River, NJ
    Current Employee - Senior Living Advisor in Toms River, NJ

    I have been working at A Place for Mom full-time for less than a year

    Pros

    management is amazing, training is exceptional, work from home, flexibility, truly helping families in a time of need

    Cons

    Benefits could be much better

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Wonderful colleagues with many good expansion challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Development Engineer  in  Seattle, WA
    Former Employee - Senior Software Development Engineer in Seattle, WA

    I worked at A Place for Mom full-time for less than a year

    Pros

    Wonderful, talented software development colleagues.
    Great engineering managers.
    Challenging software scale problems.
    Solid benefits with the possibility of bonuses.
    Lots of company growth potential that's being realized.

    Cons

    Benefits aren't great (high deductible); no matching 401k contribution.
    Software development division is going through a phase of high-energy, low-stability reorganization while the company goals of scaling-up are addressed.
    No opportunity for career advancement, but that's a known issue starting.
    Many talented, amazing employees have been lost due to conflicts with executives.

    Advice to ManagementAdvice

    Make a long-term technology plan and apply it in an organized, consistent manner.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Excellent opportunity! Many different metrics!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A Place for Mom full-time for less than a year

    Pros

    Work at home
    Direct manager is awesome
    Flexibility
    Helping families

    Cons

    Metrics are high
    Lack of partner communities in many areas

    Advice to ManagementAdvice

    Listen to employees - focus on a few metrics at a time

  9.  

    Great mission but still needs to fine tune consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at A Place for Mom

    Pros

    Has a great mission and opportunities. Work life balance is great.

    Cons

    Not consistent with business direction. Too many gray areas.
    Terrible benefits and not enough employee appreciation.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Very disorganized company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at A Place for Mom full-time

    Pros

    - Casual dress code
    - Average salary
    - I can't think of anything else...

    Cons

    - Management is only concerned with management
    - HR is inexperienced
    - Lack of communication between employees
    - Horrible benefits
    - Employees aren't valued
    - IT department is on a cheap budget
    - Misguided values and mission

    Advice to ManagementAdvice

    Fix the ship or let it sink. How can you expect good work from people if you treat them with no respect?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Difficult to fit the mold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Resource Coordinator  in  Seattle, WA
    Former Employee - Senior Resource Coordinator in Seattle, WA

    I worked at A Place for Mom part-time for less than a year

    Pros

    They were very flexible in scheduling and the work was rewarding most of the time

    Cons

    Felt it was very difficult to advance due to office politics and only being on a part time schedule

    Advice to ManagementAdvice

    Make work advancement opportunities to all not just who works a set schedule or that deems to fit the company mold, give everyone the equal opportunity to advance and grow within the company.

    Doesn't Recommend
    Approves of CEO

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