Glassdoor is your free inside look at AAA Allied Group Inc reviews and ratings — including employee satisfaction and approval rating for AAA Allied Group Inc CEO James L Pease III. All 6 reviews posted anonymously by AAA Allied Group Inc employees.
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Former Employee – worked at AAA Allied Group Inc
Pros – -Set schedule means you always know when you're going to work
-Good pay, hourly plus monthly bonuses and holiday pay
-Excellent training program
Cons – -Requesting off was always impossible unless you had someone cover your shift
-Very stressful dealing with angry people all day
-Very hard to move up in the company or even change departments
Advice to Senior Management – Make it so people receive calls equally, It's hard on morale when you've taken 5 calls in one hour while people around you haven't had any calls in the same time period
No, I would not recommend this company to a friend
2011-10-10 18:54 PDT
Current Employee – been working at AAA Allied Group Inc full-time for more than a year
Pros – hours are flexible i hated it
Cons – the people are rude and do not know how to treat you
Advice to Senior Management – they suck. period and are unorganized.
No, I would not recommend this company to a friend
2012-10-03 12:10 PDT
Former Employee – worked at AAA Allied Group Inc
Pros – Customers are happy because they are going on vacation. Customer service reps are hard working and undervalued. 401 match is awesome.
Cons – If you don't drink with the upper management, you are not going to be promoted. Backstabbing and power struggles within the Regional mgmt team make sharing ideas prohibitive. If you have family responsibilities - at all - not promotable. Good old boys club at the top - most wonder what they are doing. They do not acknowledge reps in the office doing all of the work. FOCUS means pushing 8 different products at the member. Upper management doesn't know the meaning of the word focus. Low pay for managers - not on par with other office/branch manager positions.
Advice to Senior Management – Appreciate the front line staff, open your eyes to the value of long term employees and how they profit AAA....and compensate them with promoting them out of the branches and into headquarter positions.
No, I would not recommend this company to a friend
2012-02-22 12:54 PST
Former Employee – worked at AAA Allied Group Inc
Pros – --The nature of the job was fun; helping customers plan trips, etc.
--The work wasn't complicated are too complex.
Cons – --Salary and benefits were poor. However, a lot of employees at the branches are "second" income earners in their households, so they're not as concerned about compensation.
--Outdated business strategies, in terms of how they price their merchandise at the branches, and how the market the value of an AAA membership.
Advice to Senior Management – --Be more open to promoting employees from within. You have some employees that ARE interested in growing within AAA, not just staying where they are and collecting a paycheck.
No, I would not recommend this company to a friend
2011-01-10 18:40 PST
Current Employee – been working at AAA Allied Group Inc full-time for more than a year
Pros – Decent benefits, may be a good job right out of high school or after getting your GED, but that is it.
Cons – Isolation, training is terrible and basically nonexistent. They want "experienced" insurance candidates, however, that doesn't mean they are ready to hit the ground running once hired. There is absolutely no room for advancement, there's nowhere to go? The only "bonus" program is completely unobtainnable in my agency and in many agencies. All the servicing involved- uploading accounts, cohering to your "workflow" is a waste of time and quite confusing. There's no one to turn to for help when needed because you're the only agent in the entire office- no one else is licensed. No reimbursement for gas when running errands on behalf of your job. No compensation for overtime- and it's an hourly position. The only time you may be able to "bonus" in a month is if you can get 5 memberships, which is impossible in a society that no longer sees the value of these costly memberships anyway. AAA is dying as a whole unless they can let the insurance production in big cities carry them into the future.
If you're looking to take your experience to a different agency, find ones who will put in the time and effort to train you and make pipeline opportunities available. Look for agencies that allow time for outside networking events and won't hole you up in a corner of an isolated AAA branch.
Advice to Senior Management – Get rid of the entire insurance agent role at your smaller branches- not worth it! Offer hands-on training, rather than having them sit with another agent for a few days.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-19 13:31 PDT
Current Employee – been working at AAA Allied Group Inc
Pros – Very little pressure, laid back atmosphere. Promotes from within. Small but steady organic growth. Firm is in an acquisition mode and seem to be in a good financial positon
Cons – A real lack of urgency and a definite AAA culture that sometimes lacks the professionalism you would expect. Raises have been small even over last few year even with profitability
Advice to Senior Management – Promote more urgency and reward risk instead of the status quo
2012-01-17 20:44 PST
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