AAA Allied Group Inc Reviews

Updated April 10, 2015
12 reviews filtered by
  • Any Location
  • Any Job Title
1.9
12 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
James L Pease III
6 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Follow up of the Sept. 18 review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aaa Customer Service Representative in West Hartford, CT
    Former Employee - Aaa Customer Service Representative in West Hartford, CT

    I worked at AAA Allied Group Inc full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Promised with benefits, but had great training

    Cons

    High turnover rate, some inexperienced managers, company cares more about the customers than employees

    Advice to Management

    Do you really care about who you hire or is your company available to just meet a quota?

  2. Auto Travel Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Travel Counselor in Dayton, OH
    Former Employee - Auto Travel Counselor in Dayton, OH

    I worked at AAA Allied Group Inc full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There are actually supposed to be pros at AAA?

    Cons

    Management is completely ridiculous. If you are not one of the favorites, expect to get shafted at this place. You can't move up in this company. My previous manager has been passed up MANY times for positions they have applied for in the past. Doesn't surprise me because they don't act like a real manager.

    Advice to Management

    BE A MANAGER. Don't be friends with certain people and a jerk to other people.

  3. Job went from one of the best, to one of the worst in less than six months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Light Service Driver in West Hartford, CT
    Former Employee - Light Service Driver in West Hartford, CT

    I worked at AAA Allied Group Inc full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Any and all pros (4 day workweek, freedom to move about anywhere within the service area, excellent benefits, fair and just fleet manager) the company did have were quickly removed with the arrival of a new manager trying to make his mark.

    Cons

    Essentially "light duty fleet service driver" went from exactly that...providing light service for stranded motorist to a high pressure sales job. EVERYTHING is about the numbers and your continued employment relies COMPLETELY on your numbers. Those same metrics used to judge you are set up in a manner that you cannot achieve any of them. This makes all but a select few on the edge of being fired daily. Don't sell enough batteries, AAA's absolute main priority, you are in trouble. Take to long to get to a call, even if it's assigned by dispatch and 30 miles away, you are in trouble...and so on. Immediate supervisors have absolutely no business supervising a trip to the bathroom let alone other human beings. Pay is very, very low considering the risks you take say changing a tire on the highway with traffic passing at 80 mph. Turned into quite possibly the worst job ever. The BEST thing though, when you give your two weeks, they will try to fire you on the spot.

    Advice to Management

    The 100 percent satisfied motto is nonsense when all that you use for employee evaluations is their metrics...that can't be met. Your turnover is so wildly high because the job has been turned into a complete horror story.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Unethical management. Highly unprofessional behaviors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Allied Group Inc full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great benefits available. Good pay. Decent work schedule,allowing work/ life balance.

    Cons

    Very cliquey. No chance for advancement if not part of the "in crowd." Inappropriate socializing and sharing of others performance issues among peers or subordinates. Bullying and intimidation are approved styles of management. Rampant alcohol abuse is shocking for a traffic safety company.

    Advice to Management

    Personal and professional conduct of all management staff and Human Resources should be reviewed. Honesty and integrity are lacking.

  6. Helpful (1)

    Headache

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales and Service Agent in Cincinnati, OH
    Current Employee - Insurance Sales and Service Agent in Cincinnati, OH

    I have been working at AAA Allied Group Inc full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people to work with, Great managers and supervisors, Love working with people and being able to help customers save money

    Cons

    No raises, low to no benefits, low salary even for licensed agents, no way to get promoted, even if you bring it up, they look the other way

    Advice to Management

    Help build your associates up, let their be a way to helping them move up the company instead of being stuck at the beginning of their career and never having a chance to move from that position, even though when you hire they state that they promote within

  7. Great job if you like to stay busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Travel Agent in Cincinnati, OH
    Current Employee - Corporate Travel Agent in Cincinnati, OH

    I have been working at AAA Allied Group Inc full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Job security, fair pay, good benefits, somewhat flexible with work-at-home opportunities. Lots of long-term employees who are very knowledgable.

    Cons

    Very busy! There is a lot to learn and remember but the clients are nice and the employees help each other out.

    Advice to Management

    This is a great company with good, solid values and many stellar employees. Make sure you make good employees aware of opportunities for to progress in their careers within the company so they do not look outside for growth opportunities.

  8. Helpful (1)

    My experiences with AAA Allied Group Member services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Services
    Current Employee - Member Services

    I have been working at AAA Allied Group Inc full-time (Less than a year)

    Pros

    You get to learn all the fundamentals of becoming a AAA member and aiding members as well

    Cons

    Over regulation, too much observation of employees performance

    Advice to Management

    Please take time for employees to learn AAA's promotions and how to provide the services

  9. hated it with a passion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aaa Customer Service Representative in Lexington-Fayette, KY
    Current Employee - Aaa Customer Service Representative in Lexington-Fayette, KY

    I have been working at AAA Allied Group Inc full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    hours are flexible i hated it

    Cons

    the people are rude and do not know how to treat you

    Advice to Management

    they suck. period and are unorganized.

  10. Good part time job while in school, but don't expect anything else.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Lexington, KY
    Former Employee - Call Center Representative in Lexington, KY

    I worked at AAA Allied Group Inc

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Set schedule means you always know when you're going to work
    -Good pay, hourly plus monthly bonuses and holiday pay
    -Excellent training program

    Cons

    -Requesting off was always impossible unless you had someone cover your shift
    -Very stressful dealing with angry people all day
    -Very hard to move up in the company or even change departments

    Advice to Management

    Make it so people receive calls equally, It's hard on morale when you've taken 5 calls in one hour while people around you haven't had any calls in the same time period

  11. Helpful (1)

    Poor compensation, limited leadership make this job nothing more than "a paycheck."

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at AAA Allied Group Inc

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    --The nature of the job was fun; helping customers plan trips, etc.
    --The work wasn't complicated are too complex.

    Cons

    --Salary and benefits were poor. However, a lot of employees at the branches are "second" income earners in their households, so they're not as concerned about compensation.
    --Outdated business strategies, in terms of how they price their merchandise at the branches, and how the market the value of an AAA membership.

    Advice to Management

    --Be more open to promoting employees from within. You have some employees that ARE interested in growing within AAA, not just staying where they are and collecting a paycheck.

Work at AAA Allied Group Inc? Share Your Experiences

AAA Allied Group Inc

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.