AAA Auto Club South Reviews

Updated April 27, 2015
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2.7
47 Reviews
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John Tomlin
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Employee Reviews

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  1. Account Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MEMBERSHIP COUNSELOR in Sarasota, FL
    Former Employee - MEMBERSHIP COUNSELOR in Sarasota, FL

    I worked at AAA Auto Club South full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, health insurance, paid holidays and 401 K plans. Great product with roadside assistance, insurance and travel. Tickets for Disney World and other attractions are discounted.

    Cons

    The pay had no base salary so if you did not sell you made no money. Everyone was pressured so people would steal sales from other people just to reach the sales quotas in order to keep the job they had.

    Advice to Management

    Pay people a living wage so their not so desperate to get sales. Every employee deserves to be paid every week they work.

  2. Management not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Auto Club South

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good expierence, maybe for high school into college. Not a prefible career.

    Cons

    Felt like being in high school with coworkers.

    Advice to Management

    Need more room for advancement.

  3. Please listen to the warnings and look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ERS Specialist in Heathrow, FL
    Former Employee - ERS Specialist in Heathrow, FL

    I worked at AAA Auto Club South

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None because when it's said and done, you'll regret working there

    Cons

    Post takeover there's no customer or employee concern, it's all about profit.

    Advice to Management

    I doubt anything I said would make an impression, I just wish the concern placed on quality service continued to exist and am sad that it doesn't.

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  5. I loved working for this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispatcher in Nashville, TN
    Former Employee - Dispatcher in Nashville, TN

    I worked at AAA Auto Club South full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the fast pace and environment

    Cons

    Feel slower employees need more time trainging

  6. Helpful (1)

    Membership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Representative in Heathrow, FL
    Former Employee - Member Representative in Heathrow, FL

    I worked at AAA Auto Club South full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Average job some bonuses okay benefits.

    Cons

    Everything is about numbers and stats and unrealistic expectations.

    Advice to Management

    Give back your incentives and sales to membership and get rid of the sales department.

  7. It has been a great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AAA Auto Club South

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The growth potential is remarkable!

    Cons

    Doing what is necessary to keep up in a fast pace environment!

    Advice to Management

    None!!

  8. It's ok if you're not interested in advancing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in Miami, FL
    Current Employee - Insurance Agent in Miami, FL

    I have been working at AAA Auto Club South full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Coworkers are ok, no more to say

    Cons

    Crapy salary, boring environment, depressing

  9. It's a good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Benefits Consultant in Heathrow, FL
    Former Employee - Member Benefits Consultant in Heathrow, FL

    I worked at AAA Auto Club South full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Structured, organized management. You get clear direction on what you need to do and plenty of training on how to do it. Many processes in place.

    Cons

    Sometimes too strict and conservative environment. At the call center they are too strict.

    Advice to Management

    Relax and be more flexible with employees. Provide better incentives and motivation.

  10. Helpful (1)

    Great company until merged with Northern club

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AAA Auto Club South

    Pros

    Great salary, benefits are good as is the holiday schedule. short commute. Good location

    Cons

    Many micro managers who don't trust employees. Coworkers very unprofessional. Many,many long nights and weekends going unappreciated. Building is terrible.

    Advice to Management

    Stop micro managing, recognize hard work and appreciate employees

  11. Good pay and training!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AAA Auto Club South full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and training and the job is fairly easy. Overtime available and good working conditions.

    Cons

    Schedules are mostly night and weekends when you first start, it takes about 3-4 months to be able to change it.

    Advice to Management

    Good office culture, but when it comes to supervisor support, they could be more helpful.

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