AAA Auto Club South Reviews

Updated August 3, 2014
Updated August 3, 2014
38 Reviews

2.3
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Tomlin
17 Ratings

Employee Reviews

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  1.  

    I did a white hat security review for AAA.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Auto Club South for less than a year

    Pros

    Incredibly easy to work with, very professional, wonderful company.

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Auto Club South full-time for more than a year

    Pros

    Most of the employees there have great personalities.

    Cons

    They recently merged, a lot of great aspects of working there were taken a way. Most departments are strictly sales and if you don't meet your numbers they can be quick to put you on probation.

  3. 1 person found this helpful  

    Enjoyed helping members, Management drove me away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Representative  in  Port Charlotte, FL
    Former Employee - Member Representative in Port Charlotte, FL

    I worked at AAA Auto Club South full-time for more than 3 years

    Pros

    The job itself is a great job, Planning vacations and making people happy!

    Cons

    Branch level: Coworkers are rude, Management not qualified to LEAD, No room for growt since becoming ACG. Gossip!

    Advice to ManagementAdvice

    Upper Management need to be aware of Branch level managers. There is a lot of corrupt activities that go on making it miserable and uncomfortable to go to work everyday. Gossip is horrible. Would not have a complaint before it became ACG

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Every Year It Get's Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Counselor
    Current Employee - Travel Counselor

    I have been working at AAA Auto Club South full-time for more than 10 years

    Pros

    Very nice co -workers, After the 1st 5 years of employment you get 5 weeks vacation (PTO). Not open nights and weekends.

    Cons

    Ever since AAA South was taken over by AAA Michigan it has got worse working for this company. They do not care about NO ONE except for the almighty dollar. Even before the take over upper management lived like fat cats while the worker bees get their wages cut year after year. Now all they care about is the AAA Visa credit card and memberships!! It's turning into a financial institution! It's not about the members anymore it's about what's the most they can get out of the members pockets.

    Advice to ManagementAdvice

    YOU are drowning this company into the ground. Catch up with new ideas like social media. They are always 10 steps behind the times. Listen to your employees since we are the ones making the money as front line workers. Stop making so many changes that don't work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Worst company you could ever work for. This company is a sellout. Don't waste your time with it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Receiver  in  Saint Petersburg, FL
    Current Employee - Call Receiver in Saint Petersburg, FL

    I have been working at AAA Auto Club South full-time for more than 5 years

    Pros

    You get a paycheck. Free parking if you can find a space. Its a job. You get direct deposit.

    Cons

    You are watched with every move you make. Heavily monitered on all calls. Told what to wear even down to your shoes. Have to watch your paychecks. Cannot trust anything the company or supervisors tell you. They are nothing but liars and lazy.they even monitor how long and how many times you go to the bathroom. Open door policy is a joke. Supervisors will tell you if you don't like it there is someone else waiting for your chair. Don't ever expect to move up. Supervisors will not help you. Don't expect to be trained properly its a joke. I only stayed for the check.

    Advice to ManagementAdvice

    Get off your lazy butts and help out instead of playing on the internet or walking around the office gossiping about everyone. Try doing the job you expect call receivers to do without the proper equipment or computers that work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    good training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Producer  in  Saint Louis, MO
    Former Employee - Producer in Saint Louis, MO

    I worked at AAA Auto Club South full-time for more than a year

    Pros

    training is very good to get into industry

    Cons

    high requirments on something you can write

    Advice to ManagementAdvice

    take a more active role

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Auto Club Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAA Auto Club South

    Pros

    Friendly co-workers and good social environment. Clean offices and working areas. They maintain good relationships with other companies within the travel industry.

    Cons

    The executive level is made up of "The Good Old Boys" who have difficulty keeping up with the times. The company is always playing follow the leader with its competitors. They were one of the first companies to offer easy to use automobile directions but they took too long to apply that same service to the internet.

    Advice to ManagementAdvice

    Be open to new ideas. Listen to the employees who are in the front lines because they are the ones who make the company what it is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Culture I selfish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator  in  Tampa, FL
    Former Employee - Coordinator in Tampa, FL

    I worked at AAA Auto Club South full-time

    Pros

    The best vendors to work with

    Cons

    Good old boy network in place

    Advice to ManagementAdvice

    Leave room for creativity

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    OK Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Research Analyst  in  Tampa, FL
    Current Employee - Senior Marketing Research Analyst in Tampa, FL

    I have been working at AAA Auto Club South full-time for more than 5 years

    Pros

    Co workers are great people and I miss them.

    Cons

    Department leaders leave something to be desired

    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Get a Triptik and go as far away as possible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Management  in  Tampa, FL
    Current Employee - Mid Management in Tampa, FL

    I have been working at AAA Auto Club South full-time for more than 8 years

    Pros

    Since the merger with the northern group, there is nothing good to say...

    Cons

    Upper management has the "Walmart Mentality". No concern for employees, condescending, selfish and will say anything to pacify disgruntled staff. Very sad.

    Advice to ManagementAdvice

    Take professional management courses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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