AAMCO Reviews

Updated September 2, 2014
Updated September 2, 2014
23 Reviews
3.4
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marc C. Graham
9 Ratings

Employee Reviews

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  1.  

    Depending on the Franchise Owner(s), it can be awesome, or pure hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in San Francisco, CA
    Former Employee - Center Manager in San Francisco, CA

    I worked at AAMCO full-time (more than 5 years)

    Pros

    As a center manager for two facilities for many years, I can tell you that if the owners and ad-pool contributors can simply get the phone to ring, and if YOU do your dob and ASK for referrals, you can (or at least used to) make som serious income here. Our centers enjoyed a very high authorization rate, a high invoice count, and I worked with our vendors to allows us deeper discounts and better price points. If your R&R crew and builders can do the job, you can deliver the units and collect a good check. Corporate involvement was good while not being over-bearing, and the owner can make or break your center

    Cons

    Lets face it, you are dealing with angry depressed people every day that typically believe that you are out to rake them over the coals. If you don't have a strong stomach for customer service, and a strong sales background this job may not be for you.

    Advice to ManagementAdvice

    It may be vastly different now, as I was at my centers many years ago. (last year there was 2000)
    Advice to owners: Allow the center managers to do the job you hired them to do. If you want to control all aspects of the business, do not hire a professional sales and customer service manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great optimism fir this great brand!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Horsham, PA
    Current Employee - Anonymous Employee in Horsham, PA

    I have been working at AAMCO full-time (more than 8 years)

    Pros

    Love the direction the company is going. New executive team are on top of their game and really moving things in a very positive direction. The new AAMCO University recently announced reinforces the companies commitment yo employees and franchisees. My job us now very interesting again.

    Cons

    None at this stage. I'm optimistic.

    Advice to ManagementAdvice

    Keep going, you are making great strides. Our career depends on your decisions and success.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It's up to you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSM in Capistrano Beach, CA
    Current Employee - CSM in Capistrano Beach, CA

    I have been working at AAMCO full-time (more than 10 years)

    Pros

    As a manager, the sky is the limit if you take care of your customers

    Cons

    technical setbacks, incorrect parts being shipped causing delays

    Advice to ManagementAdvice

    Each center is unique

    Recommends
    Approves of CEO
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  5.  

    I use to work Here for a while.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Sacramento, CA
    Former Employee - Customer Service Manager in Sacramento, CA

    I worked at AAMCO full-time (more than an year)

    Pros

    Depending on the location, which is really important because they are all owned and operated but franchise owners. Some good some bad. I treated customers with respect and integrity. Good service and options

    Cons

    Management was going downhill and slipping the customer a bill for a higher amount was done from corporate

    Doesn't Recommend
    Neutral Outlook
  6.  

    Franchisee employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at AAMCO full-time (more than 10 years)

    Pros

    The work schedule afforded me an opportunity to be there for my sons and an adequate compensation to meet our family needs.

    Cons

    Advancement is non-existent unless you open your own store, which requires alot of money. Most franchisees offer no benefits.

    Advice to ManagementAdvice

    Call me. I need a letter of recommendation. If the right person sees this you know who I am.

    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Do not believe all you are told.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Mooresville, NC
    Former Employee - Technician in Mooresville, NC

    I worked at AAMCO full-time (more than 5 years)

    Pros

    The benefit to being involved with AAMCO is the experience in the business. They do have many marketing suggestions.

    Cons

    The ideas they present usually cost the franchisee money up front and they do not increase the margins you work with. They are more concerned with increasing your Gross sales without consideration to the profit margins they create.

    Advice to ManagementAdvice

    consider some national advertising that would benefit all the franchisees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    ok not ready to jump to the next level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAMCO full-time (less than an year)

    Pros

    warranty 50,000 mile remain units are the way to go

    Cons

    small center company needs bigger building

    Advice to ManagementAdvice

    keep pluging at it

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    I enjoyed the collaborative environment and strong support from both my co-workers and supervisor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Writer in Philadelphia, PA
    Former Employee - Technical Writer in Philadelphia, PA

    I worked at AAMCO full-time (more than an year)

    Pros

    The company has a strong organizational structure.
    The departments act as teams -- there's strong inter-departmental collaboration.
    The staff are supportive.

    Cons

    It is a corporation based on profit--which means at times $$ become more important than quality, etc.

    Advice to ManagementAdvice

    Give your average employees a voice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great with some franchise owners and HORRIBLE with others

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AAMCO

    Pros

    Huge income capabilities. Fast paced if in a good market. Pick your market very carefully if you have a choice.

    Cons

    Hero to zero mentality. A lot of unrealistic expectations. Don't allow a 1099 as you are an employee. Long hours and weekends.

    Advice to ManagementAdvice

    Let your CSM manage and drop the micro management.

  11. 1 person found this helpful  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at AAMCO full-time (less than an year)

    Pros

    Freedom to run your store

    Cons

    Location Location Location. They talked about potential but all the advertising lead customers to other locations. 70 hour week works out to about $10 an hour on average

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