AARP Reviews

Updated March 25, 2015
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Employee Reviews

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  1. Mostly good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Research Manager in Washington, DC
    Current Employee - Market Research Manager in Washington, DC

    I have been working at AARP full-time (more than 5 years)

    Pros

    Shared purpose and vision. Very little dead weight. Clear alignment of organizational strategy, objectives, and roles

    Cons

    Too much talk and not enough action. We constantly get in our own way.

    Advice to ManagementAdvice

    Streamline and train the non-profit side in business!

    Recommends
    Positive Outlook
  2. 2 people found this helpful

    A battleship that can't seem to be turned around but somehow stays afloat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP

    Pros

    Compensation and benefits are good.

    Cons

    Anyone thinking of working there should first take a look at the compensation levels of execs at the top (it's public info; just find a recent 990 tax return online). That will tell you pretty much everything you need to know about why top management invests heavily in short-term revenue-generating schemes without long-term vision and pays little heed to morale lower down the org chart.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    <sigh> i wish my voice could be heard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in DC Ranch, AZ
    Current Employee - Vice President in DC Ranch, AZ

    I have been working at AARP full-time (more than 3 years)

    Pros

    This is a "do good" organization with a strong desire to do right on behalf of older Americans

    Cons

    Organizations that thrive, grow and retain members, also foster a sense of comraderie and "elitism" -- in that its members all feel a part of a noble organization with a common interest. By having this commonality, they feel like they matter; they are relevent; and can make a collective difference. In this way being elite has good connotations. It drives passion and pride. Harley Owners Group is an example. The <cough> Tea Party is another. AARP used to have aspects of this comraderie, pride, and passion, but lost its way.

    Comraderie is the key to sustainining the Brand and making it relevent and great again. We need to tap into what it means to be American and to have the nation's back as workers, social contributors, visionaries, immigrants, rearers of productive citizens, job creators, educators, philanthropists, and caretakers. AARP has peices of this message but nothing cohesive. Ford and Chevy "get it" but do it on a different scale. They understand and thier customers (members) understand that Americans are in this together and need each other.

    AARP's new marketing schema is all about who AARP is. Hey America, here are all our programs, and online games, and products. Nice! But the story should also be about who Americans are and how AARP is a part of that. We shouldnt worry about explaining ourselves so much; rather we should be fanatical about "being" who our membership is.

    At 30M+, AARP's membership is what Americans are: resilient, patriotic, teammates, supportive, winners! This should be our message!!!!!!

    Get this right and other peices (relevance, funds for the mission, etc.) will fall into place.

    There is so much more!!!

    Advice to ManagementAdvice

    Listen to diverse voices. The same people get all the air-play. Interestingly, those same people all look and think alike. Other ideas need to be sought out, supported, and allowed to be defended. Look to the non-comformists. Look to your minority population.

    Doesn't Recommend
    Disapproves of CEO
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  5. I've been working with AARP Foundation for over a year with various Host Agencies as a Customer Service Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Homestead, FL
    Current Employee - Customer Service Representative in Homestead, FL

    I have been working at AARP

    Pros

    Personal growth through experience. Learn about policies with various organizations.

    Cons

    Only 18 hours a week and paid minimum wage. It's only a 4 year program in the life of the person, so if employers don't want to hire you then your left unemployed.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Good environment, great benefits, a little politicy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at AARP

    Pros

    Location, benefits, competitive pay, work life balance, real focus on the engagement of employees, interesting part of town (next to Verizon center), convenient to mass transit, well resourced

    Cons

    Long term employees entrenched in their jobs with little incentive to change. Struggled with identity as business versus membership/lobbying organization.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Princeton, NJ
    Former Employee - Intern - Hourly in Princeton, NJ

    I worked at AARP part-time (less than a year)

    Pros

    Enjoy the opportunity to correspond with your state legislators on issues pertaining to the interests of the senior community, research topics including healthcare policy, utility rates, financial planning for older citizens.

    Cons

    The material can be extremely dry at times, and some employees are not exactly overly outgoing.

    Advice to ManagementAdvice

    Give interns a more clear message as to what is expected of them on a daily basis, including more clear project guidelines and advice.

    Recommends
    Positive Outlook
  8. 1 person found this helpful

    Dull and irrelevant work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Operations Intern in Princeton, NJ
    Former Employee - Business Operations Intern in Princeton, NJ

    I worked at AARP

    Pros

    Good work/life balance
    Good culture of advocacy

    Cons

    Not a lot of opportunities or responsibilities given to interns
    No manager feedback.
    You have to take initiative to get work on projects

    Advice to ManagementAdvice

    Have a more carefully crafted intern plan

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 5 people found this helpful

    Watch while all minorities and older workers around you get "Reorged" out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC

    I have been working at AARP full-time (more than 3 years)

    Pros

    Decent benefits, in a nice area of town, main building has it's own cafeteria, and many co-workers are nice.

    Cons

    They have yearly reorganizations. They claim each one is the last but have been doing them for over 15 years. In the "Reorgs" longer term employees are told that their jobs no longer exist, but young employees are given jobs that mirror the job that the older worker was told no longer exists. African American employees over the past few years seem to be disappearing the fastest. Management has no transparency, and never lets employees know what is happening. Management as high as the EVP have stated directly that they will be hiring younger employees because older employees don't fit with their work culture. This is an organization that supposedly works for older Americans

    Advice to ManagementAdvice

    What advice can you give to management that has no trouble shedding most of it's minority and older workers in spite of laws preventing these activities? My advice would be, get rid of upper management. When the organization loses tens of millions of dollars due to bad investments, get rid of the higher ups that made these decisions rather than firing huge numbers of lower level employees, and giving upper management a bonus.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    The first 10 years were really good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP

    Pros

    Great Mission! The information provided helps everyone not just seniors, but children of aging parents and caregivers.

    Cons

    To many reorgs in the organization.

    Advice to ManagementAdvice

    Give your staff a little piece of mind.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 5 people found this helpful

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at AARP full-time

    Pros

    The greatest work/life balance in the world. People literally work 20 hours a week. Colleagues are very cooperative.

    Cons

    Limited opportunities for growth
    Arcane HR policies regarding raises
    Best suited for people who are nearing the end of their careers

    Advice to ManagementAdvice

    Before the light bulb was invented, one of the largest firms in America was a candle maker. Every campaign, initiative and special project that you initiate is just window dressing. Behind the windows, you are still just making candles.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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