AARP Reviews

Updated September 7, 2014
Updated September 7, 2014
136 Reviews
3.0
136 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
9 Ratings

Review Highlights

Pros
  • Good work-life balance philosophy in most, if not all departments (in 11 reviews)

  • Great people to work with that are all committed to making a difference for middle to low-income taxpayers (in 9 reviews)


Cons
  • Very slow decision-making timeframe (in 5 reviews)

  • Senior management can not be trusted either (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Horsham, PA
    Former Employee - Customer Service Representative in Horsham, PA

    I worked at AARP as a contractor for less than a year

    Pros

    Manny opportunities to advance within company.

    Cons

    Dealing with Medicare can be challenging there is a lot of information to learn.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Stay away! Not a 21st Century organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP full-time

    Pros

    Good pay. Many intelligent, caring people. Important mission

    Cons

    The management of the organization is bloated and lacks genuine leadership capabilities. Many are in positions for which they don't belong, and are paid large salaries. There is a big divide between "leadership" and staff. The "mission" of the organization seems to be a front for many at the top to make very good money at others expense.

    Advice to ManagementAdvice

    Get a grip. You've lost your way. Take a close look at yourselves and get back to the meaning of the organization. Demonstrate some integrity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Huge gap between management and staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Officer  in  Washington, DC
    Current Employee - Public Affairs Officer in Washington, DC

    I have been working at AARP full-time for more than a year

    Pros

    Generally good pay and benefits.

    Cons

    There was a huge gap between management and the work force, with rules about who you could contact at what level. It was like a whistle blew at 5 pm, and staff stopped in the middle of whatever they were doing and headed for the door. It's the only job I've had where I got bored because there was not enough to do, and you were discouraged from going above and beyond the call.

    Advice to ManagementAdvice

    Try to break down the bureaucracy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Lots of Meetings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP

    Pros

    Nice people and benefits. Good cause in helping persons 50+ Nice building and cafeteria

    Cons

    Lots of meetings without a lot getting done. Very slow decision-making timeframe.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Internship Program

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP as an intern

    Pros

    The interns are very involved in the process and are included in meetings. Overall, great learning environment.

    Cons

    I wish we were more encouraged to do an individual project of some sort or writing to submit as writing samples.

  7. 5 people found this helpful  

    A truly HORRIBLE experience!!! If you are an older worker or person with disability BEWARE!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Washington, DC
    Former Employee - Analyst in Washington, DC

    I worked at AARP full-time for more than 10 years

    Pros

    -The VOLUNTEERS are the best thing about the association!!
    -Relatively good benefits.
    -USED TO HAVE a great mission.

    Cons

    -VERY WIDE divide between management & non-management;
    -promote non-discriminatory practices and older workers' rights, but ABUSE AND DISCRIMINATE against their own staff
    -advance UNQUALIFIED individuals into management positions
    -THROW AWAY experienced employees for newer, shinier, younger ones!!!

    Advice to ManagementAdvice

    You've lost your way. The organization used to be about service and promoting the welfare of older Americans -- it is now about the bottom line and hard work and loyalty mean nothing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Back to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retire
    Current Employee - Retire

    I have been working at AARP

    Pros

    Excellent source for information in regards of going back to work.

    Cons

    Willp like to see more reviews of retires going back to work.

    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AARP full-time

    Pros

    opportunities for growth, young staff, annual bonuses, great benefits, interesting work

    Cons

    Not glam, but interesting and challenging work that matters.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AARP

    Pros

    They have good retirement plan, benefits are decent. Good work life balance.
    Great mission and people working there really care about their mission.

    Cons

    The IT environment is constantly changing and lacks clear, obtainable objectives.

    Neutral Outlook
    No opinion of CEO
  11.  

    Great mission and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Intern
    Former Employee - Research Intern

    I worked at AARP as an intern for less than a year

    Pros

    Good pay. Collegial people. Very low stress. The work was interesting and important. The people I worked with seemed to have a wonderful sense of purpose in their work.

    Cons

    We had some technological issues throughout the summer. The main office is very involved in the operations of the state offices, so they thought they needed to have monitoring software on every computer.

    Advice to ManagementAdvice

    Keep hiring people who believe in the mission. It's worked so far.

    Recommends
    Positive Outlook
    Approves of CEO

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