AARP
3.3 of 5 127 reviews
www.aarp.org Washington, DC 1000 to 5000 Employees

AARP Reviews in Washington, DC

Updated Jun 30, 2014
All Employees Current Employees Only

3.1 66 reviews

                             

100% Approve of the CEO

AARP CEO Jo Ann Jenkins

Jo Ann Jenkins

(2 ratings)

50% of employees recommend this company to a friend
66 Employee Reviews Back to all reviews
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    consultant

    Anonymous Employee (Former Employee)
    Washington, DC

    ProsExcellent staff, cared about product and consumers they represent

    ConsProcesses were cumbersome, but good for the end deliverables.

    Yes, I would recommend this company to a friend

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    Great social missions organization to work for

    Senior Advisor (Current Employee)
    Washington, DC

    ProsConsensus among employees the directions and missions to focus

    ConsPersonal growth is limited sometimes depending on the company's directions.

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    "Time is NOT on your side...No, it's not."

    Administrative Support Services (Former Employee)
    Washington, DC

    ProsWhen you find a sector of the organization that's truly serious about utilizing your talents, recognizing your efforts and really investing in your growth as both an employee and an individual, it can truly be a fantastic place to work.

    ConsOn the flip side of that, woe be unto you who have the misfortune of working for someone who shouldn't be managing a land fill, let alone an office full of people. It's a crapshoot - and your odds of "winning" are about as good as playing Powerball.

    Advice to Senior ManagementAt this stage of the game, there's not much advice I haven't already offered to senior management, and it no longer bears repeating, since it tends to fall on truly deaf ears. I fear that for THIS 'remake' of the Titanic, the iceberg is looming dead ahead, and well, you know how that turned out.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great place to work, the employees are committed to the mission.

    Marketing Manager (Former Employee)
    Washington, DC

    ProsGood work-life balance philosophy in most, if not all departments. The company makes various types of training available and facilitates registration. In addition to being a pleasant work environment, the community service opportunities add to the value of AARP as a community entity. The cafeteria is also great to have.

    ConsThe matrix management structure can be challenging to navigate when decisions are needed.

    Advice to Senior ManagementKeep employees engaged by sharing important information across various department equally.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Trouble on the horizon

    Vice President (Current Employee)
    Washington, DC

    ProsThe mission is awesome and most people truly believe in the organization and what it is about. Lots of change over past 4 years to get the organization turned around.

    ConsNumber 1 - AARP is attempting to boil the ocean in order to stay relevent. In doing so - it does many things "good" but nothing "great", sadly Americans just don't know the organization.

    Number 2 - Contracted revenue is like Crack and is the only glue that holds the thing together. This glue ain't strong enough however. Hence, the person responsible for that revenue stream is getting out while the getting is good.

    Number 3 - Real, organic membership growth has been a challenge and has led to cycles of layoffs as expenses have grown faster than revenue. Management has rallied the troops and every effort is being made to turn the ship, but operationally there are significant breaches. Inexperienced (dare I say pigheaded) people are leading the operational charge and missing huge cost efficiencies. Instead of fixes, the company lingers in an operationally inefficiently (easy to fix) wilderness.

    Advice to Senior ManagementDear new CEO, if you have leadership below you who have promised you and the Board hundreds of millions in savings and only a 20th of that is being realized, and if they bungle the numbers and lie to your face about it when called to the carpet - then they should be laid off just like all the older workers and minorities their misquided policies have laidoff. Also, put someone in charge of enterprise operational change who isn't learning on the job. There are plenty of folks in the organization who have actually done what is being attempted - yet they have no voice.

    – I'm not optimistic about the outlook for this company

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    Huge gap between management and staff

    Public Affairs Officer (Current Employee)
    Washington, DC

    ProsGenerally good pay and benefits.

    ConsThere was a huge gap between management and the work force, with rules about who you could contact at what level. It was like a whistle blew at 5 pm, and staff stopped in the middle of whatever they were doing and headed for the door. It's the only job I've had where I got bored because there was not enough to do, and you were discouraged from going above and beyond the call.

    Advice to Senior ManagementTry to break down the bureaucracy.

    No, I would not recommend this company to a friend

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    A truly HORRIBLE experience!!! If you are an older worker or person with disability BEWARE!!

    Analyst (Former Employee)
    Washington, DC

    Pros-The VOLUNTEERS are the best thing about the association!!
    -Relatively good benefits.
    -USED TO HAVE a great mission.

    Cons-VERY WIDE divide between management & non-management;
    -promote non-discriminatory practices and older workers' rights, but ABUSE AND DISCRIMINATE against their own staff
    -advance UNQUALIFIED individuals into management positions
    -THROW AWAY experienced employees for newer, shinier, younger ones!!!

    Advice to Senior ManagementYou've lost your way. The organization used to be about service and promoting the welfare of older Americans -- it is now about the bottom line and hard work and loyalty mean nothing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It was a great experience.

    Manager (Former Employee)
    Washington, DC

    ProsFamily environment the people are great.

    ConsThe difference levels of management.

    Advice to Senior ManagementLook a little deeper within the organization spending when looking to save money and less out-sourcing.

    Yes, I would recommend this company to a friend

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    Look elsewhere for IT positions.

    Analyst (Former Employee)
    Washington, DC

    ProsCompetitive pay and great benefits. HQ office is in great location for commute on Metro.

    ConsAll non-VP/Director IT jobs will be going to India or other outsourced companies. STAY AWAY.

    Advice to Senior ManagementStop wasting money on ancient technology, start encouraging and leading employees, going to "the cloud" will not help you, don't hire people who can't pass a basic computer skills test, offer true career growth, STOP WITH THE ENDLESS POINTLESS AND RIDICULOUS MEETINGS!!!!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    "Great mission serving the 50+ population".

    IT Director (Current Employee)
    Washington, DC

    Pros"The mission of the organization is awesome and I agree with the premise that you need to re-direct all none core operational dollars to support the mission for the 50+ population."

    Cons"A considerable amount of organizational change on a frequent basis and not a lot of job stability in non-core operational areas within the last 2 years."

    Advice to Senior Management"Organization change needs to be better planned in terms of future restructuring efforts in order to minimize the impact to day-to-day operations of the association."

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at AARP reviews and ratings in Washington, DC — including employee satisfaction and approval rating for AARP CEO Jo Ann Jenkins . All 66 reviews posted anonymously by AARP employees.