ABC-CLIO Reviews

10 Reviews
1.9
10 Reviews
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Becky Snyder
3 Ratings

Employee Reviews

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  1. 4 people found this helpful  

    Was once a great company, but poor pay and poor management are driving it into the ground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editorial Manager in Santa Barbara, CA
    Former Employee - Editorial Manager in Santa Barbara, CA

    I worked at ABC-CLIO full-time (more than 8 years)

    Pros

    Great colleagues who really care about the products they are producing, some flexibility in work time, and a compelling company mission.

    Cons

    Management changes direction constantly, and expects employees to immediately buy into their vision, no matter how misguided. Little positive reinforcement for achievement, either in terms of accolades or pay.

    Advice to ManagementAdvice

    You get what you pay for - all of those articles you are reading saying that pay increases do not result in motivated employees are all written by executives and their allies who don't want to pay their employees any more than they can get away with. The company used to have a real esprit de corps, but that has been driven out by constantly changing directions and constantly getting rid of anyone who makes too much money through layoffs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Thank god I no longer work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Barbara, CA
    Former Employee - Anonymous Employee in Santa Barbara, CA

    I worked at ABC-CLIO full-time (more than 5 years)

    Pros

    There are some smart people who work there.

    Cons

    The president and her "executives" are a bunch of buffoons. Pay is pathetic. No room for growth or advancement.

    Advice to ManagementAdvice

    Clean house beginning at the top. Becky Snyder is a joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Not much room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ABC-CLIO full-time

    Pros

    Nice people, work can be interesting.

    Cons

    Very low pay, high stress with little room for growth. Executives have little interaction with employees despite it being such a small company. Office culture is lacking and not much room to work with your own schedule. A lot of pressure from management but no reward.

    Advice to ManagementAdvice

    Trust the employees more, staff editorial adequately, and talk to employees more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Has it's ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Goleta, CA
    Former Employee - Anonymous Employee in Goleta, CA

    I worked at ABC-CLIO full-time (more than 5 years)

    Pros

    The absolute best reason about Clio, is the wonderfully friendly employees. They have all been through so much but retain their optimium.

    Cons

    Thanks to a now thankfully EX HR manager, the medical benefits are reduced considerably and he has made it impossible for an employee to get a raise.
    Upper management keeps changing for various reasons, either by getting laid off or quitting 'cause they just can't stand it anymore.
    And fyi, it's not Ron Boehm who is leading the company these days, it's Becky Snyder.

    Advice to ManagementAdvice

    Quit looking at the employee's and the employee benefits to help the company keep afloat.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Beware! Company in a Downward Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Goleta, CA
    Former Employee - Anonymous Employee in Goleta, CA

    I worked at ABC-CLIO

    Pros

    Nice managers
    Flexible scheduling (sometimes able to work from home)
    Really friendly employees
    Good benefits

    Cons

    ZERO company culture
    Executives constantly changing directions
    No compensation for stellar performance
    HR VP does not advocate for employees

    Advice to ManagementAdvice

    A lot has changed in this company since the last review in 2008. The Managers are doing the best they can. The President and Executives need to wake up and see what's really happening to this once amazing company. The HR VP has sucked every ounce of morale or positivity out of the work force and instead of being the employee's advocate is their greatest adversary. The President needs to have faith in the people she hired and let them do what they are being paid to do without getting involved in every single detail or project. She is getting in the way of her own company's success and slows down most projects. It's sad to see and I personally feel bad for the company's founding family since it's their legacy that is being flushed away.
    They have good products, but they seem to be trying to do too many things and not focusing on what will make them successful - actually offering the hi-tech education resources they're boasting. Unfortunately, their primary customers (libraries & schools) are completely broke, so market conditions are not in their favor (and don't seem to be getting better).
    I hope they figure it out fast and start turning things around before they are bought by another publisher. And, unless the President changes her ways and they eliminate the current VP of HR, I would think twice before accepting a job at ABC-CLIO.

    Doesn't Recommend
  7.  

    ABC-Clio cares about their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at ABC-CLIO

    Pros

    Work was flexible and the staff is very understanding. Senior staff was difficult to access.

    Cons

    Not as many resources as I would like. Growth was limited.

    Advice to ManagementAdvice

    Please listen to them. And provide them more means of career growth and access to resources.

  8. 1 person found this helpful  

    Great Company, Great People, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ABC-CLIO full-time (more than an year)

    Pros

    Great Products, both print and electronic
    Located in Santa Barbara, CA
    Great and talented employees

    Cons

    Customer Service Dept, not very customer focused.
    Management seems to have the "know-it-all" attitude, and due to that doesn't ask for or want feedback from employees.
    If you are honest with management, you will not be there long.

    Advice to ManagementAdvice

    Listen to your people...you have some great ones, and they want you to succeed!

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    Great products and employees undermined by clueless management and lack of recognition for achievements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ABC-CLIO full-time (more than 8 years)

    Pros

    ABC-CLIO employees are smart, friendly people with a good sense of humor (and boy do they need it to survive here). They take pride in creating high-quality products and have real expertise and interest in their fields.

    Cons

    Management, including the executive level, is disorganized, unfocused, unreasonable, and unreliable. The execs dream up vague projects with no clear idea of how they could actually work, and the managers pass on the responsibility and stress to the staff, who then must scramble to make the execs' dreams come true. Though they are the backbone of the company and the true creators of the products, staff gets little or no recognition and scanty monetary compensation for accomplishments. There is no reason to be motivated or ambitious, and any such natural tendencies are squashed within a year of employment here. Lots of stress, but almost zero growth potential.

    Salaries are far below national averages even though the area's cost of living is extremely high (HR doesn't care). Raises are microscopic yet almost impossible to get. An increase of a few cents per hour is so reluctantly given you would think it was the nectar of the gods. Tiny, infrequent bonuses do not make up for depressingly low salaries for such a highly-educated and qualified staff. Pampered execs are completely out of touch with the reality of staff's lives.

    Advice to ManagementAdvice

    Stop expecting staff to do more and more while never reaping any rewards. Take on some of the burden and anxiety of projects yourselves. Make sure you understand what it is you're asking for before you assign some new task. Refrain from adding unnecessary complexity and confusion to projects simply to give the appearance that you're actually doing something. Advocate for staff to HR -- use your power for good.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Company with great potential yields disappointing results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABC-CLIO

    Pros

    CLIO has attracted talented, versatile employees with strong educational backgrounds. The benefits are decent. The subscription databases are good products, and the variety of products can make the 'daily grind' more interesting.

    Cons

    Management is unprofessional, sometimes very reactive and emotional, difficult to communicate with.
    Executive emails are often written in teenage-text-speak; executive management's message reiterates 'we're in this field for fun, not to get paid' and cites the ease at which employees can be replaced with recent grads from nearby universities.
    Employees are not paid a fraction of what they are worth (mid-career employees can expect salaries typically reserved for recent college graduates). HR is sub-par and can be difficult to communicate with. The quality of content in many products is also sub-par; company seems to be focusing on cost over content (resulting in some print products that are sloppy). Employee turnover rate is too high, due to limited growth opportunities, low pay, unsatisfactory management, and lack of clear, team-based company leadership.

    Advice to ManagementAdvice

    Focus more on employees' quality of work instead of metrics. Tech illiteracy is a profound threat to the company; consider investing more to make databases and e-products compete in the present-day publishing world. Retaining educated, skilled team members is in your best interest; they need an increase in pay and better morale in order to stay.
    Consider what the corporate environment would feel like if employees had more opportunities to share creative and strategic input; if that's not in the cards, a less-patronizing atmosphere would still be an improvement.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Good 1st job but you'll have to leave to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABC-CLIO

    Pros

    Employees are very nice and extremely smart. They really want the company to succeed. Too bad the upper level is not listening to them and hindering their success. The work environment is clean and comfortable.

    Cons

    Career growth was preached about after continuous layoffs, but promotions were nonexistent. Instead employees were given more work without an increase in pay or promotion. Overall, there is a serious lack of professional development encouraged and nurtured. The only option for advancement and development is to leave the company.

    Advice to ManagementAdvice

    Company goals are lofty, but there was no investment made to put an infrastructure in place to execute on that (too much is trying to be done w/ too little resources). We were supposed to be the leader for 21st century learners, but our databases and resources are lacking in technology

    The HR VP is not an advocate for the employees. He does not motivate or cultivate a healthy workplace. He’s condescending and negative. Manager’s opinions are obsolete to him and therefore employees feel under valued. And we all know when a person feels valued they will work harder. I guess he missed out on HR 101.

    Doesn't Recommend

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