ABC Financial Reviews

Updated August 7, 2014
Updated August 7, 2014
25 Reviews

3.8
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Bottin
20 Ratings

Employee Reviews

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  1.  

    I couldn't imagine working anywhere else!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not Telling  in  Sherwood, AR
    Current Employee - Not Telling in Sherwood, AR

    I have been working at ABC Financial full-time for more than 8 years

    Pros

    Something new everyday. There is no routine when you come to work. It's a new challenge everyday. The leadership is great. They keep you motivated and actually care about your growth within the company. If you work hard and embrace the culture of ABC then the sky is the limit. Also, our clients are AWESOME! Nothing else like the fitness industry. Fast paced, rewarding, and changing all the time. ABC has continued to grow throughout my career and there are no signs of it slowing down. Best employees, best clients, best company! Pretty simple, ABC is an amazing place to work! We are the best in the industry for a reason.

    Cons

    If you can't work in faced paced, challenging, family oriented environment, then ABC may not be for you. If you need to do the same thing day in and day out then this is not the right place.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sherwood, AR
    Current Employee - Anonymous Employee in Sherwood, AR

    I have been working at ABC Financial full-time for more than 10 years

    Pros

    You can advance in the company, 401 k, health ins.

    Cons

    Fast pace company, if you have issue with change on a dime for the clients you will have a hard time adjusting.

    Advice to ManagementAdvice

    You doing a great job, they are focus on taking care of our clients needs also the employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Challenging in the beginning. Awesome now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative  in  El Paso, TX
    Current Employee - Customer Care Representative in El Paso, TX

    I have been working at ABC Financial full-time for more than a year

    Pros

    The pay is great and I can work from home every day. The training from day one is intense but they care so much about customer service that they want you to get it right. I have grown from an agent to a supervisor in a short period of time. They are constantly finding ways to keep remote users involved.

    Cons

    Not being able to see my fellow team members more often.

    Advice to ManagementAdvice

    Keep up the commitment to us, our clients, and their members.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Learning Eexperience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABC Financial

    Pros

    Salary was ok for a work at home position

    Cons

    Impatient supervisors and trainers, poor attitudes

    Advice to ManagementAdvice

    Listen to your employees issues..

    Recommends
    Neutral Outlook
    Approves of CEO

    ABC Financial Response

    Aug 19, 2014CHRO

    Thank you so much for your feedback. We know that at times our expectations for exceptional service to our clients, and their members can cause stress and at times even be felt by some as extremely ... More

  6.  

    ABC is amazing if you are client...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABC Financial full-time for more than a year

    Pros

    The benefits and pay are great. Most of the staff you work with day in and day out are wonderful to work with. The benefit of being able to meet your customer's needs no matter the obstacle, is a huge plus.

    Cons

    Differences in opinion and ideology are quickly shut down. They keep people employed based on personal relationships that would otherwise be terminated or demoted at another company. Instead of being worried about results they focus too much on the process and who has made a "mistake."

    Advice to ManagementAdvice

    Happy and engaged employees will lead to happy managers. To accomplish this, asking that someone be available 24/7 with never time for their own family because they always have to focus on "ABC Family" is unrealistic. Even when on PTO, someone is expected to be available or they are criticized.

    Recommends
    Neutral Outlook
    Approves of CEO

    ABC Financial Response

    Aug 19, 2014CHRO

    Your feedback is appreciated and we know that our level of commitment to our clients and obsession with "creating raving fans" can cause some of us to work even when on PTO. At ABC your personal ... More

  7. 2 people found this helpful  

    People are the priority at ABC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Sherwood, AR
    Current Employee - Anonymous Employee in Sherwood, AR

    I have been working at ABC Financial full-time for more than 3 years

    Pros

    Rapidly growing company, which means lots of opportunities. Many at-home positions. Great pay. New employee development team with some great classes. "Big-company" benefit package at a smaller, family run company - very hard to find these days. Best of all - each day you get the chance to do interesting, important work

    Cons

    Rapid growth means rapid change; sometime communications lag between and within departments. Typical growing pains, I think

    Advice to ManagementAdvice

    Continue to invest in leadership development; we need to be "growing" the next batch of leaders now

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Over all good company to work for, managers are very friendly...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Little Rock, AR
    Former Employee - Customer Service Representative in Little Rock, AR

    I worked at ABC Financial full-time for less than a year

    Pros

    Salary is not the best but standard, they give you the equipment do not have to use your own

    Cons

    Over all the company is a good company to work for, just keep in mind they are strict about adherence to missing days. No excuses if you miss over the allotted days, illness, kids nothing is excused.

    Advice to ManagementAdvice

    Keep doing what you do management was great!!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Remote Customer Service Representative  in  Sherwood, AR
    Former Employee - Remote Customer Service Representative in Sherwood, AR

    I worked at ABC Financial full-time for less than a year

    Pros

    Work from home, pay rate starts at 10.50

    Cons

    Lack of management support, remote employees that are new to the company and have not worked at the main site are not treated equally. The company's policy and rules are not good. You can get occurrences for everything which affect your incentives. Back to back calls only 45 seconds for an after call and sometimes you could be working on something and the RTA person would throw you into a call even if you are on a 45 second after call, which will knock you out of the work you were performing. Then you will get into trouble for not completing something. Terrible!

    Advice to ManagementAdvice

    Revise policy/rules also retrain the management team so that they would know how to talk and treat their co workers that work from home.

    Doesn't Recommend

    ABC Financial Response

    Aug 19, 2014CHRO

    This is excellent feedback and a continuous work in progress. We have to maintain the exceptional level of service to our clients, and their members. We continuously look at and change the ... More

  10. 1 person found this helpful  

    ABC Financial is a great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support  in  Sherwood, AR
    Current Employee - Technical Support in Sherwood, AR

    I have been working at ABC Financial full-time for more than a year

    Pros

    ABC is a great place to work! It is a fast paced, growing company with a lot of different areas to advance. I love to provide excellent customer service, and that is ABC's primary focus, so its a great fit for me! Tech Support Rocks!

    Cons

    I can't think of any.

    Advice to ManagementAdvice

    Continue providing good training, and free ice cream days!

    Recommends
    Positive Outlook
    Approves of CEO

    ABC Financial Response

    Aug 19, 2014CHRO

    The free ice cream days are a winner. We will keep them coming.

  11. 1 person found this helpful  

    Conversion Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Conversion Project Manager  in  Sherwood, AR
    Current Employee - Conversion Project Manager in Sherwood, AR

    I have been working at ABC Financial for more than 3 years

    Pros

    Family like feel. Company offers many great benefits and really cares about their employees. Everyone is friendly and works toward the common goal of making our clients happy. Our clients are our number one priority and we will always put them first to make them happy.

    Cons

    If you are not comfortable empathizing with clients, this may not be the business for you.

    Advice to ManagementAdvice

    You guys do a great job. Company morale is high and you always check on your employees to ensure this.

    Recommends
    Neutral Outlook
    Approves of CEO

    ABC Financial Response

    Aug 19, 2014CHRO

    Our People Team (HR & Learning, Training, and Development) like to know we are working daily to make a difference. Thank you for the feedback.

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