ABNB Federal Credit Union

  www.abnb.org
  www.abnb.org

ABNB Federal Credit Union Reviews

5 Reviews
3.0
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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M Carl Ratcliff
1 Rating

Employee Reviews

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  1.  

    Good experience to start your career in banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in Virginia Beach, VA
    Former Employee - Member Service Representative in Virginia Beach, VA

    I worked at ABNB Federal Credit Union full-time (more than an year)

    Pros

    Great staff to work with.

    Cons

    Low wages & not enough room for professional development.

    Advice to ManagementAdvice

    Keep workers motivated

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great coworkers, communication and interdepartmental cooperation needs work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chesapeake, VA
    Current Employee - Anonymous Employee in Chesapeake, VA

    I have been working at ABNB Federal Credit Union full-time (more than 8 years)

    Pros

    Coworkers are great. Get all federal holidays off. Work life balance is mostly good. Opportunity to learn about other areas if you choose.

    Cons

    Systems don't talk to each other, making processes slow and inefficient. A lot of manual tracking. Communication with senior management & between departments weak.

    Advice to ManagementAdvice

    Talk to front line staff about what they need and invest in systems that work together. Embarrassing when member says someone called them and you have no way of knowing who, what or why.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Backward credit union

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABNB Federal Credit Union

    Pros

    I can't even think of one thing

    Cons

    Incredibly slow, ancient, lame interfaces that make the simplest transaction take forever. Also support is a joke. One person to answer questions in any given area so if that person is on lunch, both you and the customer have to wait patiently. There is also no real training so unless you have prior experience in exactly what you're applying for, you will be in a really bad situation.

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  5.  

    ABNB provides excellent member service, but to a disadvantage to their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Chesapeake, VA
    Former Employee - Anonymous Employee in Chesapeake, VA

    I worked at ABNB Federal Credit Union

    Pros

    It is a very relaxed work environment, and all individuals are treated like family?

    Cons

    The advancements in technology are slower compared to other bigger companies, which make individuals work a lot harder at tasks that can be completed more efficiently, quicker, and happier with a better use of technology.

    Advice to ManagementAdvice

    I would suggest that they take feedback and opinions from lower level employees more serious, because these are the ones that usually deal with members on a day to day basis. Also, I would suggest that the senior management look into ideas that would bring in a bigger diversity of traffic to the different locations.

  6.  

    ABNB - Better Than a Bank

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ABNB Federal Credit Union

    Pros

    Good place to get work experience.

    Cons

    The pay is too low to make a decent living.

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