ACE Group Reviews

Updated August 26, 2015
12 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
ACE Group Chairman & CEO Evan G. Greenberg
Evan G. Greenberg
2 Ratings

Pros
  • There are many talented individuals who are willing to help you learn if you seek them out (in 3 reviews)

  • Competitive salary and great benefits, respectful work atmosphere, professional and thoughtful leadership, customer-focused (in 2 reviews)

Cons
  • There is not one person VP all the way to the CEO that has a clue of how to run an IT organization for a company (in 3 reviews)

  • There is virtually no turnover in this select group but very high turnover in the ranks beneath them (in 2 reviews)

More Pros and Cons

12 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (5)

    Not a good place to work,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (Less than a year)

    Pros

    Decent benefits, especially ESPP. Company has great combined ratio. Lots of potential.

    Cons

    Micro-management often by people with far less experience than those they manage. Recent merge with Fireman's Fund strongly favored existing PRS mgmt. over Fireman's much more experienced staff leaving many unhappy and less productive employees. Far too much work expected which can't be achieved in an 8hr day. Existing mgmt is closed minded - a huge barrier to progress and only interested in maintaining control, plus lacks experience, plays favorites and can't keep up with the work. Has a totally unrealistic view of expense control via refusal to staff appropriately, so the savings in expense will tripled in indemnity by poorly adjusted files. What company says you must work a min. of 8hrs a day which clearly implies you must work beyond same. In fact, rating for performance just changed to raise expectations even higher for just an average performance.

    Advice to Management

    Re-consider the FUND staff for roles currently given to ACE employees who have less experience and expertise, increase staffing, consider work/life balance as a priority-we don't work because it's our life, we work to support our lives and would like to enjoy them. You will get more productivity from happy workers.


  2. OK place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE Group full-time (More than 3 years)

    Pros

    friendly and nice staff; opportunities to grow but you've got to "know" someone

    Cons

    compensation is low; bonus sucks to staffs but very high for managers; upper management does not appreciate what you've done.


  3. Helpful (6)

    Raises are 2% per year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flex time available and can work from home during bad weather.

    Cons

    Raises and bonuses are not great. Health Insurance costs have increased more than I'd like. Plus deductibles and copays - increase is more than my raise. Work has increased, but not staff. People hired after 2009 get half as much matching on their 401K and Combined Insurance employees or ACE employees hired prior to 2009. Bosses give extra vacation time to some people, and not others

    Advice to Management

    If employees are expected to actually work 8 hours (not including lunch) make it apply to all employees. Exempt employees and even some non-exempt employees are clearly not working 8 hours a day, not when they take 1 1/2 hour lunches and leave early.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Was there 15 years , last three were bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriting in Chicago, IL
    Former Employee - Senior Underwriting in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at ACE Group full-time (More than 10 years)

    Pros

    Decent benefits, nice co-workers, good 401 program

    Cons

    turning into another aig. Numbers drive everything including class selection.

    Advice to Management

    Don't be so greedy. Consider writing more classes rather than just stay with what you consider the most profitable. It better to have a wider moot of profitable customers than just a narrow column.


  6. Helpful (1)

    Clueless Technology Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Manager in Philadelphia, PA
    Current Employee - Technology Manager in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ACE Group full-time (More than 10 years)

    Pros

    A challenging and financially rewarding place to work. If you are aggressive and deliver results you will move up. The 401k plan is outstanding for employees that have been around since 2006, but very average for newer hires.

    Cons

    This review pertains specifically to the IT organization. The Leadership consists of an absolutely clueless group of dinosaurs who have no business guiding a major F500 organization's Technical Vision. Many of them have no background in Technology, so not only are they not respected by the people that work for them, but the decisions they make have horrendous consequences for the organization. Case in point... In response to the Great Recession, the organization decided to outsource development jobs to reduce development costs. The result has been paralytic. The simplest of projects take 2-3 times longer and cost more than they did before. The vendors they selected can't deliver developers, so they are forced to go on the market to find the priciest consultants available. Result: more expense.. More stakeholder dissatisfaction... Longer development timelines. Second... To reduce operating costs, they decided to go to an open office concept. Their idea of open office is to not have assigned seats.. In a floor with only available seating for 80% of the staff. The result .. As you may imagine is chaos. Result: staff working from home, longer timelines, stakeholder dissatisfaction. Is it any wonder that staff are unhappy and the Business Stakeholders view IT as the place where projects go to die? It's never a good sign when the CIO doesn't even know how to create a PowerPoint presentation. I'll maintain his COBOL skills are of little use in 2014, if he can't relate with his staff nor understand the devastating consequences of the choices he's made for the organization are.

    Advice to Management

    Evan... It's time to view technology as a business differentiator and not as an operating expense. You can't be happy with the state of Technology at ACE. Get rid of Technical Leadership that have absolutely no clue how to run an IT Organization. Trim the fat.


  7. Intern in claims department

    Former Intern - Intern in Wilmington, DE
    Former Intern - Intern in Wilmington, DE

    I worked at ACE Group as an intern (More than a year)

    Pros

    The hours were reasonable, and the staff is extremely helpful and friendly. The environment is very innovative, and the people there are always willing to collaborate.

    Cons

    It was a very bureaucratic environment. It was tough to make quick decisions without going through many hoops of approval.


  8. Helpful (2)

    It's a commercial insurance company - So they don't care about marketing, which makes sense.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Philadelphia, PA
    Former Employee - Marketing Associate in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at ACE Group full-time (More than 3 years)

    Pros

    Free coffee I think it is actually a decent place to work if you are in claims or have some other actual insurance related type position.

    Cons

    Marketing communications here is a sad place to be. No real growth opportunity. I think it is actually a decent place to work if you are in claims or have some other actual insurance related type position. For marketing communications, not so much. They don't spend much or care too much about marketing, and what they do spend seems to be waisted on unnecessary events that have no ROI tracking. It's old school marketing the whole way and there isn't much actual marketing going on at that. PR (one person) and events. The rest is just sales support.

    Advice to Management

    If you are part of management I'm sure it's not a bad place to be. Keep on keeping on I guess.


  9. Helpful (2)

    Not particularly interesting or great career opportunities

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The job provided for a reasonably nice environment- nice people, okay pay. Hours were also very reasonable, especially for New York.

    Cons

    Very little professional development, little opportunity for advancement, very little vision from management. Unsurprisingly, there is hiigh turnover among most positions.

    Advice to Management

    See cons: work on professional development, community building, career advancement opportunities, try to craft a clearer vision statement, professionalize risk management.


  10. Don't bother

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Stamford, CT
    Current Employee - Business Analyst in Stamford, CT
    Doesn't Recommend

    Pros

    Location and opportunity to advance career. There are a few talented people there but the rest are too busy playing politics to do anything worthwhile.

    Cons

    Politics, so much in fighting between groups

    Advice to Management

    Treat ALL employees equally, not just the ones willing to...


  11. Average company, work a bit dull

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ACE Group full-time

    Pros

    Good people Pay good Good work / life balance Travel Opportunities Great CEO

    Cons

    IT Management team does not seem to be able to move forward Business has little respect for IT or what it does Rare promotion from within, normally new blood was sought from outside ACE. Old old old technology (though this was changing as i left) Dull work, nothing too ground breaking (but it is insurance, so maybe to be expected) IT Service team a nightmare to deal with (not true of all people but some people who work in ITS seem to block releases just to be difficult)



Showing 12 of 73 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.