ACE Group Reviews

Updated July 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
ACE Group Chairman & CEO Evan G. Greenberg
Evan G. Greenberg
13 Ratings

Pros
  • There are many talented individuals who are willing to help you learn if you seek them out (in 3 reviews)

  • Competitive salary and great benefits, respectful work atmosphere, professional and thoughtful leadership, customer-focused (in 2 reviews)

Cons
  • There is not one person VP all the way to the CEO that has a clue of how to run an IT organization for a company (in 3 reviews)

  • There is virtually no turnover in this select group but very high turnover in the ranks beneath them (in 2 reviews)

More Pros and Cons

58 Employee Reviews

Sort: Popular Rating Date
  1. Unimpressed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Collinsville, IL
    Current Employee - Account Representative in Collinsville, IL

    I have been working at ACE Group (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    So far, all I have experienced is leadership leftover from Fireman's Fund. For this reason, I have no pros. I will say, the CEO has stated this company is based on meritocracy but I have yet to see it.

    Cons

    Fireman's Fund Leadership that is poor, inefficient and works with a bully mentality. So far, not so good.

    Advice to Management

    Time to say goodbye to the old regime and bring in some fresh blood. Allow the "front line" employees to have a voice on how to attract and maintain talent. ACE is headed for a fall if things stay as is; this is indicative of the mass exodus of many talented individuals that have been smart enough to find other opportunities.


  2. Actuarial career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analysis Specialist At Actuarial Department in Ho Chi Minh City (Vietnam)
    Current Employee - Analysis Specialist At Actuarial Department in Ho Chi Minh City (Vietnam)

    I have been working at ACE Group (More than a year)

    Approves of CEO
    Approves of CEO

    Pros

    ACE has always been considered as a good place to start actuarial career in Vietnam. The team is friendly, young, talented.

    Cons

    The starting salary might be lower than other company, but in overall, you can get huge knowledge.


  3. A tough place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE Group full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    exposure to tons of high profile clients and deals

    Cons

    Sweet like mentality of senior management Pay is under market


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  5. Something new!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Dallas, TX
    Current Employee - Claims Specialist in Dallas, TX

    I have been working at ACE Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Something new everyday. Always learning. Decent monetary compensation. Courses provided regularly to continue education for licensing purposes.

    Cons

    Very heavy caseload. Expected to work overtime. Very fast paced environment. Lots of deadlines to meet and fines associated if deadlines not met.


  6. Business Analyst in Philadelphia

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA

    I have been working at ACE Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ace offers competitive salary and bonus structure. They are willing to invest in their employees and encourage further education. The referral program is generous. Employees generally get along well and are happy working with each other.

    Cons

    Matrix system of bosses stretches employees too thin. Often times the VPs and Directors don't communicate and as result I get stretched too thin. Can be very stressful at times. With so many different lines of business it's hard for the left hand to know what the right hand is doing.

    Advice to Management

    Abandon matrix hierarchies. Go with the standard pyramid. Periodically ask employees to evaluate their bosses.


  7. Great insurance company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE Group full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Stable, growth opportunities, great 401K

    Cons

    Can't think of any right now.


  8. Steady job but too stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Underwriter in Atlanta, GA
    Former Employee - Associate Underwriter in Atlanta, GA

    I worked at ACE Group full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady job, great benefits and time off, raises and bonuses

    Cons

    Work is very stressful, long days, low team morale due to stress


  9. Helpful (3)

    Not Woman Friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Philadelphia, PA
    Former Employee - Senior Financial Analyst in Philadelphia, PA

    I worked at ACE Group

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    All the programs for advancement exisit (rotation programs/internships/mentoring). International opportunity. Company culture favors younger employees, interns, etc.

    Cons

    A word of caution for young female professionals: Once you get to a certain level, you have to work 2x as hard as your male peers to get the same recognition. I've worked very hard, got the degrees/certificates/etc, but over the past 5 years I've seen too many frat boys with faux-hawks surpass me in promotions and higher salary for the same or lesser accomplishments & credentials. Pay scale information was once available to employees but now only managers have access. The company takes advantage of female employees and routinely compensate women below their paygrades; taking advantage of the tendency of women not aggressively negotiating salary. Even if you ask for the raise, all the textbook trends prevail; men are promoted on potential and women are denied promotion until after years of proving themselves. Senior management mentions inclusion and diversity along with the ACE Women's Forum, but it is all window dressing. One of the highest-ranking females recently left the company in June 2015, so there really is no representation or mentorship left from women in the "c-suite" unless you count the executive sectetaries. It's a scape-goat to say that the lack of female senior management is because ACE women simply do not "work as hard" or "earn" the role as their male counterparts in this "meritocracy". An inconsistent arguement when women are now world leaders and CEOs of companies many times the size of ACE, and yet somehow women haven't reached these levels at ACE. Move to a company that has a deeper commitment to fair wage practices (hard to find, but they do exist) and transparent promotion and compensation policies. Make sure you are recognized for your efforts!

    Advice to Management

    -Payscale ranges should be visible to ALL employees. -Remove the "meritocracy". This creates competition among employees, yes, but it also cannabalizes talent as employees sabotoge each others' merits and breaks down communication and teamwork. -Make diversity and inclusion part of the corporate business plan. Currently organizations such as the ACE Women's Forum (AWF) run on volunteers and donated funds and treated as a "hobby"; like a book club or social group. The CEO needs to take this more seriously or else there will continue to be a talent bleed as experienced employees leave for better opportunities, work/life balance and inclusive culture. My ratings are from the standpoint of a woman; if you are a young, white, male workaholic, you will move quickly up the ranks.


  10. Excellent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at ACE Group full-time (Less than a year)

    Pros

    Management and executives are extremely approachable and want you to succeed. Promote from within mentality. Extremely generous benefits including hefty 401k match.

    Cons

    Some of the technology is a little outdated.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great management; competitive salaries; lots of potential for growth; interesting travel opportunities; good benefits; tons of networking opportunities; flexible hours

    Cons

    Sometimes the promotion of ACE culture gets a little annoying. Otherwise, I don't have any real complaints. It's a great work environment and I'm happy to be part of the company.



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