ACE USA

  www.aceusa.com
  www.aceusa.com

ACE USA Reviews

45 Reviews
2.7
45 Reviews
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Recommend to a friend
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ACE USA President and CEO ACE USA John Lupica
John Lupica
27 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in New York, NY
    Former Employee - Underwriter in New York, NY

    I worked at ACE USA full-time (more than an year)

    Pros

    Competitive salary
    Nice, Hard working people

    Cons

    Office politics
    Work can be repetitive

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Worst place to work in insurance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE USA

    Pros

    None there are no benefits to working here management is all white males.

    Cons

    Stay away from ace if your Hispanic black or a woman

    Advice to ManagementAdvice

    Develop an EEOC PROGRAM

  3.  

    Run as fast as you can!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE USA

    Pros

    Jean Friday
    1/2 day release before major holidays
    I wish I had more positive things to say but this company's culture has changed so much since new management came aboard back in 2008. It is now a little AIG.

    Cons

    Nepotism Reigns Supreme
    Boys Club
    No Advancement Opportunities
    No Work Life Balance
    Horrible Systems
    Ageism
    Bonuses and Salaries are below industry standards

    Advice to ManagementAdvice

    Stop hiring inexperienced professional associates and start investing some money in the talent that you already have within the company. Your company is only as good as it's talent and you're behind the industry curve. Also, the culture of the company has changed to a young white male club. Sooner or later this company will get hit with an EEOC claim and this is across the regions!!!

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  5.  

    Ideal Employers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE USA full-time (more than 5 years)

    Pros

    Growth
    Opportunity
    Flexibility
    Inclusion
    Diversity
    ACE is a very strong company and has great balance sheet.

    Cons

    Compensation
    Intensity of work
    Lack of Great Leaders

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Wilmington, DE
    Former Employee - Financial Analyst in Wilmington, DE

    I worked at ACE USA full-time (more than an year)

    Pros

    I had a flexible schedule

    Cons

    Lower level management was subpar

    Advice to ManagementAdvice

    Nothing really, fairly good job

    Recommends
    Positive Outlook
  7.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at ACE USA full-time (more than an year)

    Pros

    Interview process is not that difficult

    Cons

    Not much opportunities for creation

    Advice to ManagementAdvice

    make the work more interesting

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Satisfied

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE USA as an intern (less than an year)

    Pros

    Relax environment, helpful people and light workload

    Cons

    During the time I worked here as an intern, I did not encounter any difficulties

  9.  

    Positive experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE USA as an intern (less than an year)

    Pros

    People are friend and understanding
    Focus on personal development

    Cons

    Pretty laid back culture and not really innovatve

    Advice to ManagementAdvice

    Give more responsibilities to young/new employees

    Recommends
    No opinion of CEO
  10.  

    lack of IT vision, leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in Philadelphia, PA
    Current Employee - Technology in Philadelphia, PA

    I have been working at ACE USA full-time (more than an year)

    Pros

    Nice facilities and good benefits, soild compensation, stable company in a growth mode.

    Cons

    Highly contentious and politically charged environment.
    No centralized control of IT.
    Senior IT management lacks vision and leadership skills, and don't seek out advice or viewpoints from their own talent pool. There's no IT strategic plan.

    There's a huge reluctance to make any changes that would be the right thing to do, but would rock the boat. It's hard to be successful when you are only wiling to go 80% of the way.

    Senior IT management still presents IT as a cost center instead of a business enabler. Every decision it based on "how much is this going to save me" as opposed to "how will this enable us to grow" or what value it provides.

    Advice to ManagementAdvice

    Time to clean house.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    ACE mid level management (AVP) level is incompetent, unqualified and petty.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims in Dallas, TX
    Former Employee - Claims in Dallas, TX

    I worked at ACE USA full-time (more than an year)

    Pros

    Strong benefit package and decent salary for certain positions.

    Cons

    The company has undergone a fairly dramatic shift that includes an entirely new management structure in claims over the past 3 years. The new AVP and VP level management team is generally technically incompetent, petty, driven by their own career aspirations and lacking in any real communication and leadership skills. During interviews they will talk about their strong culture but the reality is the work environment is highly political due to the constant scheming and ego driven actions of mid level managers.

    Advice to ManagementAdvice

    You have promoted incompetent members of your team into positions of mid level management. These folks are "true believers" of their own bovine scathology and their lack of integrity will slowly kill your organization. The younger talent being brought into the organization and managed by these AVP level parias will either leave or will emulate the same style and perpetuate the unsatisfying culture that their AVP's taught them. Make changes or you will be left behind in the industry.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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