ACI Worldwide Reviews

Updated March 10, 2015
38 reviews filtered by
  • Omaha, NE
  • Any Job Title

38 Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful

    Fire drill atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management in Omaha, NE
    Former Employee - Project Management in Omaha, NE

    I worked at ACI Worldwide full-time (more than 5 years)

    Pros

    Flex schedule
    Work from home
    Good benefits
    Great coworkers
    Global exposure
    Travel 25%
    L3 management is fantastic- work hard for little to no reward

    Cons

    Escalations upon escalation
    Management does not respect their staff; no comprehension of how their actions impact their directs
    Poor top down communication
    Expected 24/7 work environment
    Below standard pay

    Advice to ManagementAdvice

    Watch the way your middle managers treat and talk to their directs- some are asking for a lawsuit.

    Learn how to support your staff along with your clients; stop over committing and creating fire drills.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Applications Development Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Applications Development in Omaha, NE
    Former Intern - Applications Development in Omaha, NE

    I worked at ACI Worldwide as an intern (less than a year)

    Pros

    - Flexible Hours
    - Hard-workers
    - Great company
    - Gorgeous Campus
    - Technology friendly/advanced

    Cons

    - A little too many hours
    - Management communication

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful

    I worked at ACI for several years and have seen a lot of changes over my tenure there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at ACI Worldwide full-time (more than 10 years)

    Pros

    Loved my role, and the freedom I had. Love my direct team.

    Cons

    Voice wasn't heard. Too much process. Too many politics and too many people in executive management wanting control of the same things. Layoffs becoming normal part of business and occurred at least once a year. Leaders often could not make decisions when two opposing solutions were at the table.

    Advice to ManagementAdvice

    Manage costs better to eliminate so many reorgs and layoffs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful

    Executive Management Needs to Work Together

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Omaha, NE
    Former Employee - Director in Omaha, NE

    I worked at ACI Worldwide full-time (more than 10 years)

    Pros

    Lower level employees work hard and care for their work and for the company.

    Cons

    Everything is an escalation. Even small items that should be quickly discussed and resolved, turn into lengthy emails and escalations making every situation stressful and elongated. Losing lots of very talented resources due to company "high stress" culture shift.

    Advice to ManagementAdvice

    "Don't sweat the small stuff." Work towards a unified vision and avoid making every item a "fire drill". Every item is not a fire drill and top priority. Work it that way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    ACI has been good ride but there has been plenty of changes mainly due to improved processes and acquisitions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Omaha, NE
    Current Employee - Project Manager in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 5 years)

    Pros

    Good salary, benefits, culture and team work.

    Cons

    Layoffs at various time mainly due to acquisitions and re-organizations which seem constant.

    Advice to ManagementAdvice

    Layoffs reputation might be the biggest liability to acquiring and keeping talent.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful

    Was great not any more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Engineer in Omaha, NE
    Former Employee - Senior Engineer in Omaha, NE

    I worked at ACI Worldwide full-time (more than 10 years)

    Pros

    people that have been there a long time

    Cons

    employees are not appreciated and taken for granted - cannot be successful

    Advice to ManagementAdvice

    employee empowerment.....not only words, but action

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Good experience, these people work hard and play hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Omaha, NE
    Current Employee - Business Systems Analyst in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 3 years)

    Pros

    Flexible scheduling, allow remote working at times. Great interaction with all departments. Employee engagement is encouraged and supported by upper management. Keeps the company updated as to where we are going

    Cons

    Will work very hard and sometimes long weeks, but working from home is okay. Priorities are always shifting, so it is hard to get your bearing when you first start out working.

    Advice to ManagementAdvice

    Continue to share in the outlook of the company

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful

    Always changing....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 10 years)

    Pros

    Pay is good and so are the benefits

    Cons

    Company is always changing and is very focused on making quarterly numbers.

    Advice to ManagementAdvice

    Acquiring companies takes time and people to integrate ...don't skimp on resources to do the work. Create a culture of trust. You have good employees, you don't always have to hire senior leadership from outside. Recognize that you have competitors in the marketplace. Address the concerns related to recent acquisitions.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. ACI is a great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 8 years)

    Pros

    It has flexible hours, casual attire and can work from home.

    Cons

    Salaries are slightly underpay compare to others.

    Advice to ManagementAdvice

    Take care of your employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful

    Product Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 10 years)

    Pros

    Recent acquisitions are helping the company to grow.

    Cons

    US employees are regularly expected to work 45+ hours per week.

    Recommends
    Neutral Outlook
    Approves of CEO

ACI Worldwide Photos

Work at ACI Worldwide? Share Your Experiences

ACI Worldwide

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.