ACI Worldwide Reviews

Current Employee – been working at ACI Worldwide full-time for more than 10 years

Pros – Pay is good and so are the benefits

Cons – Company is always changing and is very focused on making quarterly numbers.

Advice to Senior Management – Acquiring companies takes time and people to integrate ...don't skimp on resources to do the work. Create a culture of trust. You have good employees, you don't always have to hire senior leadership from outside. Recognize that you have competitors in the marketplace. Address the concerns related to recent acquisitions.

Yes, I would recommend this company to a friend

Former Employee – worked at ACI Worldwide full-time

Pros – Casual work environment.

Co-workers very helpful (perhaps nothing much to do with company culture but more dependent on individuals themselves) and reasonably friendly environment.

Close to a Chuy's location. :)

Ok work.

Cons – Lots of red tape and lack of an efficient process to turn things around within a few hours or in a day, made even more cumbersome by outside team members and offices in different cities.

Cussing and back-biting in meetings. This also reflects the frustration felt by many people.

Lack of feedback/praise/criticism from any management level.

It's really a total mess that needs to be cleaned up.

Advice to Senior Management – Employees shouldn't be looked upon as a drain on overall revenue.

No, I would not recommend this company to a friend

Current Employee – been working at ACI Worldwide

Pros – Great people to work with. like the job

Cons – A lot of processes. Management has to talk to a lot of people to make a decision

Current Employee – been working at ACI Worldwide full-time for more than 7 years

Pros – Flexible schedule, challenging work, A-game expectations, community involvement, volunteering policy, existence of a fun committee that seeks to keep the atmosphere engaging, company's commitment to employee engagement, great health benefits.

Cons – The offices are spread out all over the world, so it can take some getting used to working with someone you only know as a name, any may have only read messages or email from them instead of having talked to them over the phone or met in person

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at ACI Worldwide full-time for more than 8 years

Pros – It has flexible hours, casual attire and can work from home.

Cons – Salaries are slightly underpay compare to others.

Advice to Senior Management – Take care of your employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at ACI Worldwide full-time for more than 7 years

Pros – Flexible work hours.
Work from home is allowed.

Cons – Company culture is weak, there is a distinct lack of appreciation of efforts from upper management on down. Long hours are expected with little or no compensation. Management seems to be conducted through threats instead of through rewarding the top performers. Employee turnover is high.

Advice to Senior Management – Find ways to reward your top employees and show appreciation when they go above and beyond. Look at the big picture instead of this week/month/quarter.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at ACI Worldwide

Pros – I have not even worked in this company!

Cons – They hired me in campus interviews, and 2 months before joining, they fired me (along with my 9 friends) under the reason that they no longer need the freshers! This decision has ruined my career as I am completing my engineering this year and I have no job in hand!

No, I would not recommend this company to a friend

Former Employee – worked at ACI Worldwide full-time for more than a year

Pros – Hard working colleagues
Flexible work hours
Interesting domain.

Cons – Below market pay and benefits
Weekend work
Clueless middle management
Zero recognition

Advice to Senior Management – Recognize engineers who work weekends to make stuff possible.
Pay well to attract best talent.
Make the managers be "hands-on"

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at ACI Worldwide full-time for more than a year

Pros – Strong backlog, strong brand, loved unconditionally by the analysts. A large captive customer base that typically has no option but to renew contracts.

Cons – Reputation - customers don't like dealing with ACI. Quality is an issue. Sales roles are little more than a clerical / admin jobs. ACI does not pay out commissions. A backstabbing "throw people under the bus" culture strongly encouraged by the CEO who leads by example. Poor benefits offering on basic things like healthcare, critical illness cover etc

Advice to Senior Management – Get a new CEO.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at ACI Worldwide full-time for more than 10 years

Pros – Recent acquisitions are helping the company to grow.

Cons – US employees are regularly expected to work 45+ hours per week.

Yes, I would recommend this company to a friend