ACI Worldwide

  www.aciworldwide.com
  www.aciworldwide.com

ACI Worldwide Reviews

Updated December 16, 2014
Updated December 16, 2014
199 Reviews
2.8
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ACI Worldwide President, CEO, and Director Phil Heasley
Phil Heasley
119 Ratings

Review Highlights

Pros
  • They allow you to work from home when you are not required to be in the office for a meeting etc (in 12 reviews)

  • The benefits are competitive and there is a good work/life balance at the company (in 10 reviews)


Cons
  • Tight (very absurd ) deadlines leading to bad work/life balance (in 11 reviews)

  • No core values, short term profits is all that counts for senior management (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good long-term experience, but has been variable over the years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at ACI Worldwide

    Pros

    Flexible work situation, not a required 9 - 5 schedule. Support of work from home and telecommuting. Clear path on future direction of the company communicated to all employees. Great education benefits.

    Cons

    Lot of interaction with international offices requires some schedule shifts by one group or the other to allow overlap for direct contact. U.S. based team members must be available early while those in Europe or India must work late.

    Advice to ManagementAdvice

    Consider forming work groups geographically rather than requiring those with 8 or more hours of time difference to work on the same projects. Too many delays waiting on people to get to the office.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Flexible relaxed corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACI Worldwide

    Pros

    The work life balance is great, employee empowerment is prevelant. The facility is top notch with a gym and rec games available at your leisure.

    Cons

    Location of business can create long commutes for the larger part of omaha with it being located in far west omaha.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    CEO sees himself as the "smartest man in the room" and is not open to any other point of view

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Boston, MA
    Former Employee - Director in Boston, MA

    I worked at ACI Worldwide full-time (more than 3 years)

    Pros

    A lot of great talented employees who work very hard and care deeply about the company.

    Cons

    CEO and most SVP's who are "yes men" to Phil.

    Advice to ManagementAdvice

    Since the executive leadership IS the problem, my advice would be to the Board of Directors. You have a CEO who believes his opinion is the only one that matters. As long as he's in charge, talented people will leave.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chantilly, VA
    Former Employee - Anonymous Employee in Chantilly, VA

    I worked at ACI Worldwide full-time (more than 3 years)

    Pros

    can not think of any, the location might be one.

    Cons

    No respect to employee, no job security, no management skills.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Boy are they incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Audit in Elkhorn, NE
    Current Employee - Audit in Elkhorn, NE

    I have been working at ACI Worldwide full-time (more than an year)

    Pros

    Good legacy products. Pay is ok and benefits are ok. Office is nice. Company does not have really any values.

    Cons

    Growth is limited to acquisitions but without a plan to implement them into one cohesive company. Senior Management and the CEO are acquiring new companies, paying more than the company is worth. Want to look like they are growing so they can sell it to a competitor. Senior management, such as the CFO, has changed multiple times. Lots and lots of management in fighting and politics. I would recommend avoiding this company if you have a long-term career (1 year +) mindset.

    Advice to ManagementAdvice

    Grow organically to provide real value to the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Senior Solution Consultant

    Former Employee - Senior Solution Consultant in Omaha, NE
    Former Employee - Senior Solution Consultant in Omaha, NE

    I worked at ACI Worldwide full-time (more than 10 years)

    Pros

    My first ten years there were the best in my career, innovative, forward thinking and true leaders in the space.

    Cons

    The compensation and overall direction of the company seemed to change somewhat drastically. Lack of knowledge at the senior level of products, sectors and industries declined significantly.

  8. 2 people found this helpful  

    Professionally abusive relationship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Project Manager in Charlotte, NC
    Former Employee - Principal Project Manager in Charlotte, NC

    I worked at ACI Worldwide full-time (more than an year)

    Pros

    Compensation was great (as long as you didn't divide it by the 90hrs/week that you were FORCED to work).

    Cons

    Bully tactics, forced to work long hours, no clue on how to run a PMO. Clueless management. Hostile Environment.

    Advice to ManagementAdvice

    Listen to your employees that are in the trenches. Stop flying by the seat of your pants and actually hire a management team that knows how to run a PMO. Hang up the bully culture. You won't retain or attract good people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great Company but demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager
    Former Employee - Senior Project Manager

    I worked at ACI Worldwide full-time (more than 3 years)

    Pros

    Salary, good benefits, many locations around the world.

    Cons

    As a manager and because the company is global, meeting times are 24/7.
    I think Senior managers are over stretched in terms of workload and managers are not given the time needed to spend with direct reports and be attentive to issues.

    Advice to ManagementAdvice

    I think Senior managers are over stretched in terms of workload and managers are not given the time needed to spend with direct reports and be attentive to issues.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Work Hard Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at ACI Worldwide full-time (more than 3 years)

    Pros

    Good company to work for. Alot of opportunities for growth.
    WFH oppurtunities in certain departments
    Good benefits
    Good employee engagement activities

    Cons

    Aggressive work scheduled with projects. The clock starts in Jan and doesn't end until the December.
    The worklife balance can be challenging at times.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Walk in our shoes!! Join the leader in payment systems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Global Product Support
    Current Employee - Vice President Global Product Support

    I have been working at ACI Worldwide full-time (more than 8 years)

    Pros

    Benefits being at the top. Great salary and bonuses. Flexible schedules, work from home. Can you beat that?

    Cons

    Nothing. Maybe more subordinate talent, less whining. Thanks!!

    Advice to ManagementAdvice

    Great job!!

    Recommends
    Positive Outlook
    Approves of CEO

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