ACI Worldwide Reviews

Updated July 23, 2015
250 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
ACI Worldwide President, CEO, and Director Phil Heasley
Phil Heasley
142 Ratings

Pros
  • Flexible schedules, work from home (in 12 reviews)

  • Good work/life balance and benefits (in 10 reviews)

Cons
  • No work/life balance & communication is terrible (in 11 reviews)

  • always having to uphold senior management decisions (in 20 reviews)

More Pros and Cons

250 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    The work is great but not the organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Organization
    Current Employee - Technology Organization

    I have been working at ACI Worldwide full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Innovative, smart people and great collaboration, interesting work, potential remote work

    Cons

    Too many assignments, difficult to focus Do not trust all levels of management and lack of management support You cannot push back or try to set limits because you will be viewed as incompetent, or it will come back to bite you at some point Too many metrics and boxes to check Experience quite a bit of tale spinning

    Advice to Management

    Listen to your top performers and make changes. Do not ask for feedback and then minimize concerns or do nothing Be trustworthy Treat employees like adults in all ways Allow employees to do their best work Reward people for their hard work


  2. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA

    I worked at ACI Worldwide

    Pros

    hard-working environment, talented workers and good compensations.

    Cons

    kind of out of date technologies.


  3. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACI Worldwide

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people on my team Dynamic work environment Autonomy

    Cons

    Salaries are low Too much change coupled with too little executive leadership Go through the motions related to employee engagement


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. PMO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACI Worldwide full-time (More than 5 years)

    Pros

    Allows for work from home

    Cons

    No career path defined


  6. Helpful (5)

    Good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACI Worldwide full-time (Less than a year)

    Pros

    Financially solid company. Good location - not too crowded and lots of places around for lunch. Nice people to work with.

    Cons

    Average benefits package. Strict policies due to security.

    Advice to Management

    maybe more team building sessions to boost morale.


  7. Helpful (4)

    Technical Support Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACI Worldwide full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Competitive pay and flexible schedule. Benefits are good.

    Cons

    Upper management utilizes micro-managing which creates a hostile environment.

    Advice to Management

    Try to hire management personnel that have some experience in the role applied for. Also, it would be a good idea to advance internal employees with degrees and proven work experience.


  8. Helpful (2)

    Good and Bad

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACI Worldwide

    Pros

    The best pros is the ability to work from home. There is also opportunity to learn the process. Team is spread out worldwide.

    Cons

    There is a lot of work pressure. More and more get throws at you with no relief. If you say no to more work then you may be considered incompetent.


  9. Helpful (2)

    A grow company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in West Hills, CA
    Former Employee - Developer in West Hills, CA

    I worked at ACI Worldwide full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good coworkers! good cultures! fair sallary.

    Cons

    A lot of jobs moving oversee. Downsize the american workers.

    Advice to Management

    Find better opportunity to increase the business and retain good employees!


  10. Helpful (2)

    Ability to learn different technical skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Naples, FL
    Former Employee - Anonymous in Naples, FL

    I worked at ACI Worldwide (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great peers to work with and a great team spirit. Everyone pitching in to help share their expertise and share the knowledge.

    Cons

    Suspect age discrimination at play with the acquisition. Project planning and management not well handled and overworked. Project timelines not realistic.

    Advice to Management

    Realize the benefits of experienced staff who perform well. Learn to properly project timelines and engineer efforts. Recognize hard working staff who go the extra mile.


  11. QA Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACI Worldwide

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very good for freshers. One gets exposure to learn a lot of new things. Started my career with this company.

    Cons

    Did ot find any so far



Showing 250 of 255 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.