ACO Hardware

www.acohardware.com

ACO Hardware Reviews

Updated November 24, 2014
Updated November 24, 2014
31 Reviews
2.5
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dick Snyder
14 Ratings

Employee Reviews

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  1.  

    a good company that treats its employees well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paint Advisor in Southfield, MI
    Former Employee - Paint Advisor in Southfield, MI

    I worked at ACO Hardware part-time (more than 3 years)

    Pros

    very good wages and benefits and colleagues. company is very supportive of personal growth and achievement. managers care about employees.

    Cons

    i wish company would provide more opportunity for tuition reimbursement. internal learning opportunities are numerous, but external are not so much.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great First Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Clarkston, MI
    Former Employee - Sales Associate in Clarkston, MI

    I worked at ACO Hardware part-time (more than an year)

    Pros

    Working as a sales associate at ACO Hardware, now Great Lakes Ace Hardware, was a great experience. The company has a unique culture and teaches important values to its part time employees. Colleagues are friendly and everyone works as a team to complete tasks.

    Cons

    Every new part time employee starts on the register. Little experience with other operations is gained until one has "graduated" onto the "floor". Other than this minor hindrance which can be a bit annoying upon first hour, I do not have much to add to the cons section.

    Advice to ManagementAdvice

    Establish stronger company values and work to make them a part of every employee's experience on the job.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    ACO = A Caring Organization ? LOL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACO Hardware full-time (more than 10 years)

    Pros

    NONE !! They absolutely do not care about their employees and never did ( Except for Mary Tutor, she was an angel )

    Cons

    Too many to list !

    Advice to ManagementAdvice

    What management ? They were all fired starting in 2000 !! The good people that brought ACO to what they were several years ago have all been replaced. Cutthroat, backstabbing non trustworthy organization. ACO = A Cutthroat Organization ! Glad they are gone !!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Ever changing traditional retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACO Hardware full-time (more than 8 years)

    Pros

    Flexible schedule with every other weekend off.

    Cons

    Transfers and locations are very different with totally different expectations.

    Advice to ManagementAdvice

    To many communications that are incorrect, need revision and it seems like the office people put this stuff out for their own job security. So many meetings with so much valuable information that never makes its way to the stores. Then there is the good old boy network that still needs to be addressed. There are so many talented educated and dedicated individuals that are overlooked for their contributions. Regular reviews are not done and this needs to be a priority.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Cashier life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Stock Associate in Plymouth, MI
    Former Employee - Cashier/Stock Associate in Plymouth, MI

    I worked at ACO Hardware part-time (less than an year)

    Pros

    Pros:
    -small work environment
    -access to managers

    Cons

    Cons:
    -minimum wage
    -lots of standing
    -dusty environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I was a retail associate at Aco for over one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACO Hardware

    Pros

    Freedom, always something to do,

    Cons

    Management was disorganized much of the time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Selfishness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACO Hardware (more than 8 years)

    Pros

    Customer assistance is big, and you get to learn about your regular customers. You get to make them smile and help them with their projects.

    Cons

    Well, no matter where you work there will always be favoritism, but here its all the time. Their is flirting with upper management to regular employees and then they can never do any wrong.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great life experience and great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Livonia, MI
    Former Employee - Customer Service Representative in Livonia, MI

    I worked at ACO Hardware part-time (more than 3 years)

    Pros

    The people are amazing, and the schedule is flexible. I gained real life experience and knowledge

    Cons

    The pay is minimum and takes a long time to get a raise. They were on a pay freeze for the almost 4 years I worked there. There were some physically intensive work days as well, which was hard to do knowing I was only making minimum wage.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tecumseh, MI
    Current Employee - Customer Service Representative in Tecumseh, MI

    I have been working at ACO Hardware part-time (more than an year)

    Pros

    Work tasks are fully explained, you know what is expected of you. Managers are willing to work with your personal schedule, work schedule is made out several weeks in advance.

    Cons

    Store management isn't realistic in what can be done in a particular time frame, and are very degrading about work.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Lousy Finance and HR divisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACO Hardware

    Pros

    Everything used to be OK until there was no longer a focus on their employees or the customer and only on the bottom line.

    Cons

    Finance and HR divisions along with building service group are driving the company into the ground. This company will not be around for much longer

    Doesn't Recommend
    Negative Outlook

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