ACT Teleconferencing Reviews

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3.1
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Recommend to a friend
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Peter E. Salas
3 Ratings

Employee Reviews

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operator in Newington, CT
    Current Employee - Operator in Newington, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ACT Teleconferencing full-time (Less than a year)

    Pros

    Opens the doors to more opportunities

    Cons

    They are Really strict on attendance


  2. ACT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery in Lakewood, CO
    Current Employee - Service Delivery in Lakewood, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ACT Teleconferencing full-time (More than 5 years)

    Pros

    Great co-workers! HR tries to keep spirits up by planning fun activities, christmas parties, etc.

    Cons

    Disorganized, no communication or very limited, very limited possibility for raises and no real room for growth into a supervisor/management postition.

    Advice to Management

    Listen to your employees, especially when you solicit feedback! Don't assume that you are communicating to all staff via managers or supervisors.


  3. A nightmare of in-fighting and large scale mismanagement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator in Lakewood, CO
    Former Employee - Administrator in Lakewood, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ACT Teleconferencing full-time (More than 8 years)

    Pros

    The schedule is pretty flexible and discipline is rare and meaningless. Getting fired from here takes a fairly massive mess up or really not getting along with the other team members.

    Cons

    Everything that isn't a flexible schedule or how hard you have to work to get fired. Managers that scheme and lie, a CEO that is completely out of touch and easily swayed by schemers and liars. Politics and personal vendettas rule the day-to-day and nepotism is the only way to meaningful promotion. ACT is a truly execrable and toxic environment. Computers and systems never work, IT is a joke here. Raises are non-existent. Reviews are forcibly downgraded by the VP of operations, who honestly seems to feel that rating hard working employees a 1 on a 1 to 4 scale (where 1 is "awful" and 4 "Excellent") is a motivator and that 4 is "Never to be used, in any case." It doesn't matter how good an employee you are, you will *never* get a good review here. Thus you will never get a raise or promotion. Make good financial sense, but means the company cannot retain any decent employees, and thus is doomed in the long run. The current owner intended to sell the company a couple of years ago, according to his 'town hall' meetings. I'm not surprised he hasn't, I can't imagine anyone would want to buy this global mess.

    Advice to Management

    Get out. You are ruining a once-capable company and hundreds of lives world-wide. No one enjoys working for a pack of lying, disingenuous, and selfish bosses.


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  5. My personal experience at ACT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in Andover, MA
    Former Employee - Coordinator in Andover, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at ACT Teleconferencing full-time (More than 5 years)

    Pros

    Very flexible when it comes to times

    Cons

    Salary lower than similar companies


  6. Good grounding

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Denver, CO
    Former Employee - Sales Executive in Denver, CO

    Pros

    Nice atmosphere management support good career development

    Cons

    Below average salary Poor product development

    Advice to Management

    Develop the product and pay average salary packages


  7. Quite a okay place to work for and grow

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unified Communication Consultant
    Current Employee - Unified Communication Consultant

    Pros

    company trips, good people around you, great products and future road map

    Cons

    not good with staff development and pay raise

    Advice to Management

    need to put more money in people and marketing



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