ADP Reviews

Updated July 22, 2015
69 reviews filtered by
  • Alpharetta, GA
  • Any Job Title
  • Any Status
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
34 Ratings

Pros
  • Good work life balance if you are in the right department (in 155 reviews)

  • Allowed to work from home in poor weather - albiet - depending on your manager - some frowned upon the decision of working at home (in 58 reviews)

Cons
  • Work life balance is a challenge at times (in 50 reviews)

  • Lack of communication from upper management (in 42 reviews)

More Pros and Cons

69 Employee Reviews

Sort: Popular Rating Date
  1. Awesome Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Alpharetta, GA
    Current Employee - Executive Assistant in Alpharetta, GA

    I have been working at ADP

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work-life balance and great benefits and pay, nice working atmosphere

    Cons

    none, that I could think of

    Advice to Management

    Keep up the good work!


  2. Helpful (1)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Alpharetta, GA
    Current Employee - Analyst in Alpharetta, GA

    I have been working at ADP full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compensation package and work-life balance are superior; Only required to stay in position for one year and then able to transfer within company - lots of room for growth

    Cons

    Very large corporate environment - easy to get overlooked by management


  3. Perfect job if you can complete the work of twenty people...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Alpharetta, GA
    Former Employee - Payroll Specialist in Alpharetta, GA

    I worked at ADP full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company offers great benefits. My peers were awesome and always helpful.

    Cons

    The work load was too much for one person to do and still meet and exceed the client and company goals. Management was missing and more interested in growth. Ensuring the employee was not overwhelmed or over worked was not a priority leaving clients with a poor interaction.

    Advice to Management

    Focus on your employees. The client to PSR ratio should be a priority however not knowing the day to day needs of each client the client base should not be assigned to one. PSR should take ownership of the process from start to finish and the need of support staff should be limited.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Alpharetta, GA
    Current Employee - Manager in Alpharetta, GA

    I have been working at ADP full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Financially Sound; Good Client Base

    Cons

    Old Technology; limited options with Mainframe

    Advice to Management

    Invest in Technology


  6. Helpful (3)

    Typical corporate job, not bad, but not awesome place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA Engineer in Alpharetta, GA
    Former Employee - Senior QA Engineer in Alpharetta, GA

    I worked at ADP full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, free snacks and drinks for my team, free coffee for keurig, management would randomly buy lunch for the team on a regular basis. Low stress work, if you kinda suck at what you do. No one blames you, and you have a chance to just sit down and learn. So next time you can improve. Pretty typical corporate b.s. job that anyone can close their eyes and do. Flexible hours to show up to work and leave. Good team members I worked with, and learned a lot from, easy to get along with people. Generally people had smiles on their faces. Some ability to work from home, allows for more flexibility of life.

    Cons

    work life imbalance, constant 3am or 4am testing. lots and lots of meetings, takes away from time during the day to get stuff done. Very slow and bureaucratic when it comes to getting anyone to do anything in the company. It's like steering a cruise ship.

    Advice to Management

    over all keep up the good work. listen to what us workers are trying to accomplish, and try to help us succeed. In turn you will get the praise, cause the project will be successful.


  7. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Various Accounting Type Jobs in Alpharetta, GA
    Current Employee - Various Accounting Type Jobs in Alpharetta, GA

    I have been working at ADP full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company has so many positives that anytime i think of looking elsewhere all i have to do is make a list of them and then i change my mind and stay.

    Cons

    Everyone is replaceable and don't assume your job is safe. Depending on which dept you work in, you may or may not like your manager. Some managers micromanage but say they don't, others are condescending and hateful, and yet others are very smart and make fantastic mentors.

    Advice to Management

    Listen to your employee's ideas and encourage their input. Also, get rid of dead weight whenever possible.


  8. It's Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Account Executive in Alpharetta, GA
    Current Employee - Insurance Account Executive in Alpharetta, GA

    I have been working at ADP full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Uncapped Commissions Hot Leads from Payroll Partners Opportunity to earn trips and other incentives based on performance Solid Company Brand makes Sales easier

    Cons

    Redundant at Times Constantly changing incentive plans and metrics annually Opportunity to move up within company stagnant unless you are willing to relocate.

    Advice to Management

    Listen to the feedback from the people in the "trenches"


  9. Helpful (1)

    Good pay - stable company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Product Management in Alpharetta, GA
    Current Employee - Director, Product Management in Alpharetta, GA

    I have been working at ADP

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The pay is pretty good and the company is very stable. Additionally, it's very difficult to fire people

    Cons

    Bloated and archaic organizational structure. Diluted focus and pays lip service to innovation and change, without backing it up with proper funding and operational models.


  10. Helpful (1)

    Senior Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Alpharetta, GA
    Former Employee - Senior Consultant in Alpharetta, GA

    I worked at ADP

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great training and development opportunities. Diverse management team, spending heavily on product development and innovation

    Cons

    Support model has evolved into that of a call center discouraging true consultative support efforts and diminishing associate engagement in key client facing roles.

    Advice to Management

    Exercise care with respect to the exodus of senior people versed in your culture. This will take years to duplicate and recreate. You sell the support model but you are not going to be able to support the complexities of the existing base with the current focus in shifting work.


  11. Senior Application Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at ADP full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits. Great culture. Stable company.

    Cons

    11 hour workdays can sometimes get you.



Showing 69 of 2,550 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.