ADP

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ADP Reviews in Atlanta, GA

Updated August 16, 2014
Updated August 16, 2014
1,759 Reviews

3.6
1,759 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
696 Ratings

Review Highlights

Pros
  • Decent work-life balance unless you want to move into higher management (in 114 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 39 reviews)


Cons
  • Work/life balance is compromised due to unrealistic workloads (in 36 reviews)

  • Upper management wants massive productivity in areas they no longer understand (in 34 reviews)

More Highlights

92 Employee Reviews Back to all reviews

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  1.  

    ADP 2014 Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - App Tier Administration  in  Alpharetta, GA
    Current Employee - App Tier Administration in Alpharetta, GA

    Pros

    The company has a great and diverse atmosphere. Despite my title as an "Intern", I was treated with the same level of respect that an employee with tenure is given. My supervisor was very approachable and and I was often given meaning work which made my experience a great practical learning experience. They also had many "Talk with a Leader" sessions which had the company's higher ups talk about their past experiences and giving advice on anything from life to navigating Corporate America.

    Cons

    As with any large global companies, your team is split between various locations which means you have to have phone/web meetings to accommodate for the various timezones. The meetings really get tiring after a while.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Innovative collaboration with diverse leaders in a financially stable global Fortune 500 corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  Alpharetta, GA
    Current Employee - Senior Director in Alpharetta, GA

    Pros

    ADP has many leaders with diverse backgrounds and experience that are always willing to integrate new solutions into the overall strategy. There is a lot of career growth internally in tech, sales, service, and HR. You have the ability to get to know and learn from leadership online and offline. In some roles, you can work from home.

    Cons

    If you are not ethical and live the company's values, you will not last long at ADP. It is important to have the ability to build relationships that drive results. We are starting to build the infrastructure to truly be "One ADP" on a global scales vs. being U.S. centric.

    Advice to ManagementAdvice

    Continue to be proactive with teams and sharing our strategy on a global scale - the town halls and internal communication channels are very valuable.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OIC  in  Alpharetta, GA
    Current Employee - OIC in Alpharetta, GA

    Pros

    Strong financial position. Flexible work environment. ADP stresses work / life balance. The Manager I worked for was top notch.

    Cons

    Long hours at times. Some of the tasks required are not allotted enough hours to complete.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very well managed company with high employee engagement

    Current Employee - VPHR  in  Atlanta, GA
    Current Employee - VPHR in Atlanta, GA

    Pros

    Lots of growth which results in many challenging assignments

    Cons

    Very traditional company with traditional views about virtual work or leadership

    Advice to ManagementAdvice

    Hire more external talent to infuse ideas into the company's strategy

    Approves of CEO
  6.  

    Slow and Steady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Consultant  in  Atlanta, GA
    Current Employee - Implementation Consultant in Atlanta, GA

    Pros

    Very stable company with strong fundamentals. Great CEO in Carlos Rodriguez.
    Market leader in Payroll and ADP is working to use that to leverage market share in other areas of HCM. Very good benefits. If you are good and lucky, you maybe able to telecommute.

    Cons

    If you are in an individual contributor role, kiss your work life balance goodbye. Average hours range from 50 - 70 hours a week, depending on which area you work or which projects you work on.
    Career growth is slow. You seldom get promoted on your own, unless you demand and ask for it, and keep asking for it. ADP is not the best paymaster around. Currently undergoing a massive re-org, but hopefully it should be a lot more stable in a few years, but I somehow doubt it. Work/Life balance is non existent as the individual contributor roles are stretched beyond max, while bloat exists aplenty in middle management. There was a great opportunity to cut down on the bloat during the current re-org, but guess where the cuts happened?

    Advice to ManagementAdvice

    There are too many layers of middle management. While executive leadership is making a lot of efforts to communicate to rank and file, the middle management is too bloated. Dollars saved in cutting down on the extensive number of VPs and Directors, can be rolled over to hire more people so that work life balance can be maintained for the existing workforce, or at least pay them better.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Disconnect between what they say their values are, and how they live their values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current, Long-term Employee  in  Alpharetta, GA
    Current Employee - Current, Long-term Employee in Alpharetta, GA

    Pros

    Decent work/life balance--most of the time. Work from home is best perk--and the only reason I have stayed as long as I have. Okay benefits. Fantastic co-workers on my team--they are smart, hard working and really care about doing great work.

    Cons

    Despite the "worker bees" really caring about the quality of work, that sentiment is not followed by many managers.

    ADP used to be (about 8 years ago) a great place to work. Now most folks on my team are looking for an escape hatch. Some managers ave no experience in your functional area, which causes managers to set unrealistic expectations for deliverables, determine your pay raises and promotions (which have been slim the past five or six years) and the do not promote you--no matter how good of a job you do.. They do not live by their own cultures and values of "innovation and excellence." Their mantra is "how fast can we get it out the door and how low of quality can we get away with." That saddens me because when I first came here I was so proud to say I worked at ADP, so proud to wear my ADP gear out in public. Now, am no longer proud to be with ADP.

    Some managers also play favorites--allowing some employees to work compressed work weeks so they can have three-day weekends, while others are not allowed to work compressed work weeks -- or even get a few flexible hours now and then -- to take care of family health issues. I find this odd for an HR company.

    Advice to ManagementAdvice

    Insist that managers have PREVIOUS, DIRECT EXPERIENCE in the functional area of the folks they are managing. Live the innovation tagline in EVERY department.

    Disapproves of CEO
  8.  

    Everyone 'had' to put in at least 60 hours per week as they simply had not hired enough staff to handle the load.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    Pros

    Excellent opportunity to learn and they encourage you to study (if you have the time)

    Cons

    Growth spurt after the recession not planned for.

    Advice to ManagementAdvice

    Balance sales projections with the correct implementation and support staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Tax Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Manager  in  Atlanta, GA
    Current Employee - Tax Manager in Atlanta, GA

    Pros

    The company seems genuinely concerned about it work force. They want the employee to be able to learn and grow and take advantages of opportunities and openings in the organization. They offer benefits comparable to other large companies.

    Cons

    There is sometimes not enough training when you start in the company. You have to take a lot of initiative to find out what all the systems are that are used to do the job you were hired for. This makes it difficult and frustrating when trying to meet deadlines.

    Advice to ManagementAdvice

    You need to look at the Employee Stock Purchase Plan and how your plan compares to other organizations. You may get more participation if the price was not tied to only the ending stock price and the discount only 5%,

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Avoid "Major Accounts" Division in Alpharetta for Software Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  Alpharetta, GA
    Current Employee - Applications Developer in Alpharetta, GA

    Pros

    Compensation and benefits are great. The ability to work remotely is a huge benefit. Company policies are refreshingly progressive.

    Cons

    Getting things done is next to impossible due to the need to coordinate among multiple groups with different priorities and kingdom building. NJ dictates how things are done, usually in a bass-ackwards way. Senior leaders (esp. NJ) are aggressive, condescending, and micromanaging. New ideas and changes are not valued. Recognition is only given to a few star players. Fixing problems requires jumping through many hoops, causing apathy to flourish.

    Advice to ManagementAdvice

    Learn to delegate and trust your team; micromanagement is demeaning. Make it easier to fix obvious problems in the software; agile processes aren't a universal solution. More recognition of the soldiers in the trenches would make employees feel appreciated. Good ideas don't only come out of NJ.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to learn and grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Atlanta, GA
    Current Employee - Director in Atlanta, GA

    Pros

    Upward mobility if you have the ability to influence others. Great learning experience for new college business grads.

    Cons

    Leadership tends to be reactive. Inconsistent evaluation of talent.

    Advice to ManagementAdvice

    More focus on identifying future leaders and be more proactive.

    Recommends
    Positive Outlook
    Approves of CEO

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