ADP

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  jobs.adp.com

ADP Reviews in Chicago, IL

Updated December 18, 2014
Updated December 18, 2014
1,989 Reviews
3.5
1,989 Reviews
Rating Trends

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
832 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

73 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Elk Grove Village, IL
    Former Employee - Anonymous Employee in Elk Grove Village, IL

    I worked at ADP full-time (more than 5 years)

    Pros

    Thorough training, pay, support, flexibility, the ability to work from home.

    Cons

    Depending on your department, you may not be able to work from home.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great culture for someone out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington Heights, IL
    Current Employee - Anonymous Employee in Arlington Heights, IL

    I have been working at ADP

    Pros

    It is a job if you are in immediate need. But be prepared for a lot on interviews an hoops to jump through.

    Cons

    If you have experience an are above the age of 23 this is probably not the culture you would enjoy

    Advice to ManagementAdvice

    How about some proper training an treating employees like adults.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Neutral ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Specialist in Chicago, IL
    Former Employee - Small Business Specialist in Chicago, IL

    I worked at ADP full-time (more than an year)

    Pros

    Support system among the region was great.

    Cons

    career growth is limited.

    Advice to ManagementAdvice

    Listen to your employees a tad bit more

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Decent work culture and salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL

    I worked at ADP full-time (more than an year)

    Pros

    Lots of opportunities, generally nice co-workers. Flexible work arrangements to work from home. Time off is comparable to to other companies in the marketplace. My location had a doctor's office onsite, which was free for employees. Lots of fun events.

    Cons

    Pay could be more competitive. Expectations are set high with little motivation to do well. Senior management is not well connected to their employees. Outsourcing the HRB support to the Philipines is obvious cost saving measure, and one of the reasons I left.

    Advice to ManagementAdvice

    I hope that management decides to keep support for HRB and Payroll in the US. Language barrier is tough for clients.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great entry-level experience thus far, great benefits, and encouraging management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HRIS Client Support Specialist in Elk Grove Village, IL
    Current Employee - HRIS Client Support Specialist in Elk Grove Village, IL

    I have been working at ADP full-time (more than an year)

    Pros

    Great benefits, fair compensation, encourages work-life balance

    Cons

    Understaffed, call volume can be brutal, can take awhile to move into larger role

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    HRBP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRBP in Elk Grove Village, IL
    Former Employee - HRBP in Elk Grove Village, IL

    I worked at ADP full-time

    Pros

    everyone is nice and the benefits looked great.

    Cons

    The process took a little over 2 months. I had 3 phone screens and 2 F2F interviews. I was told that the manager is on vacation & will get back to me upon her arrival back. They never did, I do not know what happened. I find it unprofessional, if a candidate is asking what is the status to ignore them. If they went on to someone else, tell us don't leave us in the dark.

    Recommends
    No opinion of CEO
  8. 2 people found this helpful  

    Great place but slowly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Consultant in Elk Grove Village, IL
    Current Employee - Client Service Consultant in Elk Grove Village, IL

    I have been working at ADP full-time (more than 3 years)

    Pros

    Training is down well but more work is being loaded onto employees

    Cons

    employees who do hard work can be over looked for future promotions

    Advice to ManagementAdvice

    create a more open environment where employees know what the plan is for the company as well as where the future personal growth for employees is

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    SBS is an excellent entry level sales job, or for those with one or less years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager in Chicago, IL
    Current Employee - SBS Associate District Manager in Chicago, IL

    I have been working at ADP full-time (more than an year)

    Pros

    1. You will get constant emails from recruiters after 6 months of employment presenting you with good opportunities.
    2. You will get extensive sales training, and feel confident in any sales situation in the future
    3. You will learn a lot about the small business world, see the successful ones (very few) and the failed ones
    4. You will network a ton
    5. The people you work with all are young, between the ages of 22-30
    6. As an outside sales rep, you have a lot of freedom and can use your day pretty much however you choose

    Cons

    1. The base pay is very conservative for the industry. They pay a base between 34-38 depending where you live. Our competitors, like paycor, pay 55k per year to do the SAME EXACT JOB
    2. They tell you about the great partnership with Chase Bank and CPA's, but neither really want to work with you, most of your business is self-generated prospecting.
    3. Some of the managers get too intense. ADP wants you to be like a machine with "talk tracks", constant reporting ect. It can get overwhelming at times considering how fast we have to move to get results.
    4. The job involves a lot of activity, we do 75 activities a week which can get exhausting really fast, and it IS necessary because of our product and no one really CARES to switch payroll. You have to talk to 75 prospects a week to get 5 meetings, to close two deals (if your good)

    Advice to ManagementAdvice

    1. Increase the base salary - 36k is way too low when competitors are reaching out to use weekly to offer us 20k more for the same job. The turnover rate in SBS is 50% and this, I am sure, has a large impact.
    2. Work to develop the relationship with our individual Chase Bankers. Chase Bankers appear to not understand we have a relationship with us, and the Branch Managers don't care or respect us as sales people. We need our managers in our banks to explain the corporate relationships.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    could be great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Hoffman Estates, IL
    Current Employee - Inside Sales Representative in Hoffman Estates, IL

    I have been working at ADP full-time (more than 5 years)

    Pros

    cutture.. fellow employees... benefits, health club, doctor on staff

    Cons

    Management of Inside Sales starting at the top.. no leadership, favoritism, and not there otten

    Advice to ManagementAdvice

    know who is working to get orders and order takers.. not there enough to know what is going on and sales suffered... best people are gone but they were not people that were brown nosing, they were working.....

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Great job while you are in the favor of a VP, when that VP retires, you are chopped liver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales in Chicago, IL
    Former Employee - Director of Sales in Chicago, IL

    I worked at ADP full-time (more than 10 years)

    Pros

    Good Benefits, great co-workers, sometimes fun job.

    Cons

    You are at the mercy of some vice president

    Advice to ManagementAdvice

    When you have turnover at the VP level, do NOT assume that the staff they left behind is expendable. And if you lay people off, do not be surprised and upset when you find yourself competing with those same people in the field, and they are winning !!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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