ADP Reviews

Pros

Very strong leadership group with deep industry experience. However, they don't use experience as an excuse for maintaining the status quo - constantly striving to improve.

Good performance is recognized often, and those looking to grow within the organization will find many career paths are available.

Partnership, collaboration, and mind-sharing promoted in the office, which is rare in a sales environment. Tenured associates open and willing to mentor new DMs.

Compensation is in line with industry, market, and geographic standards. Clear opportunity to W-2 well into six figures in year one, and expected by year two.

Cons

This isn't a good fit for people who expect business to come from inbound leads. Major Account DMs are expected to generate appointments within their territory through partners, cold calling, prospecting, etc. The partner piece takes time to build, so to be successful in the beginning, you must be able to gain access effectively over the phone/email.

Advice to Senior Management

Continue to focus on technology and service with an eye on business process outsourcing, shared services, and global/international capability.

Pros

Strong Career Path potential. Leadership is willing to invest in the Sales Organization (develop & coach). Company is sales driven and willing to invest in R&D to keep it's position in the market. Strong culture.

Cons

The company is large & at times it can be internally focused. Don't focus on the base salary, if you look at the total comp. package you will be happy.

Pros

Once you are in ADP, you are not going anywhere without a very good reason (money is the only reason I can think of). They really care and value you. Getting into ADP is difficult, they spend a lot of resources on you even before you are onboard, so once you are in getting out is as difficult. Work culture is amazing. You are really valued. Lots of benefits which I haven't seen elsewhere, if only they could pay well I wouldn't quit.

Cons

Low compensation is the only thing I can think of. They offered me a package which was even lower than what I was drawing at the time. Needless to say, I quit as soon as I got a better offer. Their background check is notorious, they want to know everything.

Pros

I doubled my W2 income first year in territory
Professional, mature sales environment
Strong name recognition in the market
One of the best sales forces in the US (helps your resume)
Consistent support from middle & upper management
They invest heavily in your career development
My office is free of any internal politics / BS

Cons

ADP has the same typical challenges of any large company
Internal systems are cumbersome
Just make sure you are exceeding your quota and everything else falls in to place

Pros

Great freedom within role. ADP also provides the abilty to make uncapped commission. The company continues to invest in their products and values their industry position

Cons

Typical large company red tape. Like any fortune 500 company there will always be internal pains. But compared to similair organizations the speed is very good.

Advice to Senior Management

ADP leadership provides great feedback and direction for the employees. The sales culture runs deep at ADP and the employees embrace it

Pros

good disciplined management focused on growth businesses and disciplined enough to exit businesses that are not growth businesses. Very focused on net operating income and earnings.

Cons

overly cost sensitive to the point that they are investing little in the business and finding it difficult to compete in certain businesses but management is pretty smart and disciplined.

Advice to Senior Management

look beyond the numbers to understand the markets better and get to know employees and their ideas to focus on opportunities.

Pros

Very competitive, good benefits, promotes from within

Cons

Lower that averages pay, which ADP tries to make up through benefits

Advice to Senior Management

Continue to promote from within and increase base salaries to be competitive with the market

Pros

Great Salary and benefits, there are some nice people that work within the organization. The feeling is mixed when it comes to satisfaction about their time at ADP. Some are there just because it's a paycheck.

Cons

Leadership seems to lack the support that will enable sales associates to succeed. Hiring the wrong leaders is something they need to fix it appears. Obviously not all the apples in the bunch are bad. It's always unfortunate that it only takes a few bad apples to ruin a good thing.

Advice to Senior Management

Hopefully with the promotion of Carlos, he can see through the holes he has within his leaders and make the necessary adjustments to put ADP back on course to earn that AAA rated company. The service is lacking and certainly the support from the leaders.

Pros

There are many areas and opportunities for career advancement. People are fun to be around. Ability to work from home if needed.

Cons

You will be overloaded with accounts that you are not able to handle and will work much overtime. You will give up much time away from personal life and will not be rewarded in any way.

Advice to Senior Management

Start caring about your coworkers and hiring the right amount of people do to the job. Give them proper training

Pros

Decent salary & package.
Generally there are a lot of social activities (it's just that the people I worked with didn't join in so it was difficult for me to do so).

Cons

The people in my area were really unfriendly (other people in the organisation seemed OK, as far as I could tell).
I was misled about the role during the interview; the role was quite different to how it had been described to me before joining.
IT work involves supporting antiquated systems.

Advice to Senior Management

Try not to oversell the role when recruiting people; it is fair to emphasise positives of the role, but I felt as if I had been misled about what I was commiting to.