ADP Reviews in Kansas City, MO Area

Pros

ADP has a great training program and promotes advancements. Also, they really show value for their employees. For example, I was able to begin working from home as a benefit and reward for working hard.

Cons

Since its such a large company, divisions are sold and bought and layoffs do occur. My division was sold to another company, and it created a lot of uneasiness amongst the employees.

Pros

Rewards for performance
Work/life balance
Ability to move upward in the company
Our innovative services and solutions

Cons

Policies
Pay- could be increased to compete against other SaaS providers

Advice to Senior Management

Continue to strive towards a greater work/life balance
Competitive pay with other SaaS provders

Pros

Good Training... contrary to overwhelming support
Great Resume builder
Good comp if you produce
Good Benefits
Good upward movement... if you know people

Cons

Very Large company
*45,000 employees - often get lost in the shuffle
*In 5 years with ADP received a $25 Christmas bonus (1 time)
*Numerous client issues because service cannot serve the large number of clients
Lots of competition
Market is already saturated with the big 3 (ADP, Paychex, Quickbooks) - you must create believers.
When you resign - they choose to fire you - benefits stop that night!
Very boring product/service. Hard to have passion about what you do... A means to an end if you care about what you are doing with your career/life.

Advice to Senior Management

Hire managers only from within. Many managers are hired from outside without any "real" ADP experience. Difficult to respect them.

Pros

Best reasons to work at ADP? If you are at least 45% competent and keep your head down, you can stay here for a VERY long time. I know multiple employees that are practically worthless, who it's like pulling teeth to get any effort from, who have been here 15+ years. If you make it to 5 years, you can stay forever. I know more people who are here 10+ years than 10-.

Cons

Red tape. Lots and lots of red tape. Everything is 100% compartmentalized. You have to get sign-offs from 10 different groups to get anything done. Most managers spend about 50% of their time in conference calls.

Advice to Senior Management

Be more flexible, be less corporate. I do give managment props for calling the most recent round of layoffs/firings "painful staffing reductions" as opposed to some sort of euphemism such as "corporate reorganization" or "fixed cost adjustments".