ADP

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ADP Reviews in New York, NY

Updated December 31, 2014
Updated December 31, 2014
2,049 Reviews
3.5
2,049 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
860 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    best company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS District Manager in New York, NY
    Current Employee - SBS District Manager in New York, NY

    I have been working at ADP

    Pros

    pay career opportunity and advancement

    Cons

    heavy work load, vacation time

    Advice to ManagementAdvice

    stop micromangement

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great launch point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SBS District Manager in New York, NY
    Former Employee - SBS District Manager in New York, NY

    I worked at ADP

    Pros

    Very good management and process.

    Cons

    Pay is a little low but expected at entry level.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    client support specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cliebnt Support Specialist in New York, NY
    Current Employee - Cliebnt Support Specialist in New York, NY

    I have been working at ADP

    Pros

    the job currently has no pros. company no longer cares for employees. They need to readdress the treatment of employees

    Cons

    You are tied to the phone with no set break for using the lavatory. it is a call center position and every call monitored.The entire day spent on phone expected to have quick resolution - with little time to research client issue. No client is specifically yours so a lot of just throwing the client issue around and little resolution . many empoloyees have anxiety and are on high blood pressure meds

    Advice to ManagementAdvice

    spend a week as a rep in a call center -you won't make it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Innovation Lab is failing and Silicon Alley is aware. On my!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in New York, NY
    Current Employee - Developer in New York, NY

    I have been working at ADP full-time (less than a year)

    Pros

    Super smart people
    AMAZING benefits
    Salary is awesome. There is no way other companies can event compete on this level (note: start your negotiations on the HIGH end, you'll most likely get it)
    Office in convenient Chelsea neighborhood (near F train, short distance from Union Square 4,5,6,N,R trains
    Office plans are to fix up 4th and 5th floors and add a rooftop deck which is supposed to include BBQ grills, wi-fi, a bar.
    There are titles, but loose roles/responsibilities so you can create your own role (if you're given senior management support)
    Making a grand effort to scale Agile Scrum

    Cons

    Bullying in meetings
    On manager level, serious clashes between long time "ADPers" and newbie hires who don't understand the culture
    Technical Managers hiring ex-colleagues at former to replace ADP employees
    Hiring smart people with Agile experience but middle managers have NO EXPERIENCE with Agile and feel threatened to loosen up control and let the development teams self-manage
    In the last 5 months, a number of people started to leave
    No clearly defined roles
    Teams are expected to coordinate with 5 other Scrum teams, all in offices in different locations
    Roughly 12 UX Designers have nothing to do all day because the project they were hired to work on lost support from senior management. Some of these folks support families.
    Human Resources in this office is way outnumbered by the growing low morale and bullying. Its so sad to see. hope she gets some help from NJ office.
    **I realize that my review is the opposite of the majority of positive ADP reviews. i invite you to go to LinkedIn, type in "ADP", set the filter for NYC office, see your common connections and start asking questions. You'll get the real story. It's that simple.

    Advice to ManagementAdvice

    Honestly question if Agile is the correct method for your projects. There are some really great people in this office who have good intentions, unfortunately they are managed by bullys.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great organization to be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager in New York, NY
    Current Employee - SBS Associate District Manager in New York, NY

    I have been working at ADP full-time (more than a year)

    Pros

    Great company culture, benefits and freedom to handle business on your own.

    Cons

    NYC- only region at SBS to have female centric CPA sales reps. Tough sell but highly rewarded if you sell over 115K.

    Advice to ManagementAdvice

    Higher compensation for ADM's

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at ADP full-time

    Pros

    Investment in associates in training. Good benefits. Very good travel policies. Concern for associates safety and well being.

    Cons

    Large organization can be difficult to have impact noticed.

    Advice to ManagementAdvice

    Solicit input from multiple levels within organization.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Execellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in New York, NY
    Current Employee - OUTSIDE SALES in New York, NY

    I have been working at ADP full-time (more than a year)

    Pros

    They provide you with good training and an overall atmosphere that allows you to succeed.

    Cons

    A bit unorganized and communication at times can be lacks.

    Advice to ManagementAdvice

    Work on the communication between departments and offices.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer in New York, NY
    Current Employee - Senior Applications Developer in New York, NY

    I have been working at ADP part-time (less than a year)

    Pros

    I really enjoy working in this company mainly due to their culture

    Cons

    The only down side is the the company does not hire entery level people

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very hard if you have bad luck, very easy if you have good luck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY

    I worked at ADP full-time (more than a year)

    Pros

    Partying, trips, coworkers (at peer level). When times are good ADP parties HARD!

    Cons

    High pressure, high turnover, and high school enviroment

    Advice to ManagementAdvice

    Do not micromanage. And be fair. If you are in the in crowd you will get a good territory and it will rain money from the sky. If you are in a bad territory life will suck and you will quit.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Accounts District Manager in New York, NY
    Current Employee - Major Accounts District Manager in New York, NY

    I have been working at ADP full-time (more than 8 years)

    Pros

    Loyal to tenured employees. Comfortable pay and excellent perks. Great training.

    Cons

    Low base salary for sales associates and opportunity can be thin to start.

    Advice to ManagementAdvice

    Expand sales career path to sales ops etc.

    Recommends
    Positive Outlook
    Approves of CEO

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