ADP Reviews

Updated March 16, 2015
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  • Parsippany, NJ
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3.4
27 Reviews
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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
11 Ratings

27 Employee Reviews

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  1. Helpful (1)

    Excellent Entry Level sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Parsippany, NJ
    Current Employee - Outside Sales Representative in Parsippany, NJ

    I have been working at ADP full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The trainging, support from your manager, and team members helps ensure you are successful quickly. Culture here is amazing and lots of fun. The perks for the trips you can win is incredible. Opportunity to make 6 figures with a year and a half. Great work life balance.

    Cons

    If you do want to get into leadership it's a tricky position. The hours are tough and it's a lot of luck your first year since you are a manager for entry level sales people meaning lots of babysitting and turnover.

    For sales-great place to work but need to have hunter mentality. If you are not a conpetive person with a sense of urgency then this is not for you.

    Advice to Management

    Great job with on boarding. Have more training and support for managers.

    Thank you for all the benefits and perks on this job.

  2. Helpful (1)

    Entry Level Work, nothing more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vantage HCM Consultant in Parsippany, NJ
    Former Employee - Senior Vantage HCM Consultant in Parsippany, NJ

    I worked at ADP full-time (more than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Competetive work environment, easy access

    Cons

    Lack of professional development, managers have their own agendas, lack of support on a professional basis

    Advice to Management

    When an associate asks for assistance, it should be looked at as a request for help and not considered punishable.

  3. Helpful (2)

    Great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Release Engineer in Parsippany, NJ
    Current Employee - Senior Release Engineer in Parsippany, NJ

    I have been working at ADP full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Lots of people have long tenure in the company which tells you they like the company
    -Good business model : add more services to add additional revenue streams
    -Great people to work with
    -Good recognition of work from management and others
    -Can work form home many times during the week when needed.
    -Casual work attire
    -Lots of work to keep you busy ; constant stream of side-projects and production work.

    Cons

    -Too many production fixes that are not coordinated well sometimes
    -Many associates are unhappy with compensation rewards
    -There is lots of off-hour support that is required. Sometimes weekend support. But this is expected from bigger companies.
    -Work phone is paid out of pocket but plan is covered by company. Many companies pay for the phone as well. ADP doesn't.

    Advice to Management

    -Peer review of code is needed and should be required for all components in normal code development life cycle to reduce defects in production
    -More training is needed for bleeding edge technologies to compete against other competitors.
    -Quicker turnaround of problems to keep clients happy

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  5. Decent Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate District Manager in Parsippany, NJ
    Current Employee - Associate District Manager in Parsippany, NJ

    I have been working at ADP full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good young driven sales culture

    Cons

    Difficult industry to excel in

    Advice to Management

    Base salary is way to low for entry level positions

  6. Helpful (1)

    Very fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - LAN Administrative in Parsippany, NJ
    Former Employee - LAN Administrative in Parsippany, NJ

    I worked at ADP full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with top notch benefit package. They have great opportunity for career growth and to move up the ladder.

    Cons

    Depending on the department and boss, you might end up working more than just 8 hours so its always a great idea to get paid by the hour and not be on a salary.

  7. Helpful (5)

    Perfect for the Young, Blonde, Fresh College Grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative in Parsippany, NJ
    Former Employee - Client Service Representative in Parsippany, NJ

    I worked at ADP full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you fit into the title description of Young, Blonde, Fresh College Grad, then this is the right company for you. If not, steer clear.

    Cons

    Review of Small Business Services Call Center Parsippany:
    A few of the many Cons
    -Not inclusive of persons from other backgrounds who may not fit the Valley Girl/Guy stereotype
    -Management that doesn't interact with members of other teams even though you all work together and for the same goal
    -The new hire assistance you receive from fellow co-workers is based on whether they like you or not
    -Not a pleasant place to be on a daily basis
    -You can work here for years and if you're not a part of the "in" crowd, you will not be recommended for advancement

    Advice to Management

    Appreciate everyone regardless of their appearance and be willing to give them the same assistance as those on your "favorites" list
    Properly explain Company expectations of new hires during on-boarding
    Create a more inclusive atmosphere and give opportunities to everyone

  8. Helpful (2)

    Poor planning, upper management protecting his/her own job rather than company goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Parsippany, NJ
    Former Employee - Project Manager in Parsippany, NJ

    I worked at ADP full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary. Medical. Dental. 401K. High customer retention.

    Cons

    High pressure. Poor product quality. Hires contractors with limited experience in complex jobs. Upper management out of touch with reality. Do not follow proper development process. Product plans for only the next 3-6 months.

    Advice to Management

    Listen to the senior developers who know the product. Listen to the senior product managers. Follow Agile process the way it is meant to be used.

  9. Helpful (1)

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Manager in Parsippany, NJ
    Current Employee - Implementation Manager in Parsippany, NJ

    I have been working at ADP full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I like the flexibility of my position.

    Cons

    Extremely stressful. Associates have twice the amount of work they are led to believe they should have in order to provide the appropriate level of service to clients. OT is frowned upon.

    Advice to Management

    Staff properly and fund projects properly

  10. They are really laid back and suportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Client Retention Representative in Parsippany, NJ
    Current Contractor - Client Retention Representative in Parsippany, NJ

    I have been working at ADP as a contractor (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You're able to work from home remotely in case of something like bad weather or illness.

    Cons

    You can't always work from home.

  11. Helpful (1)

    Horrible work culture. It wasn't the work, rather the demeaning attitudes of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Support Specialist in Parsippany, NJ
    Former Employee - Payroll Support Specialist in Parsippany, NJ

    I worked at ADP full-time (more than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay, and good hours

    Cons

    Doesn't embrace diversity. I know of at least two people that had to sue them and the people won. A lot people cry at this place. Wouldn't recommend this place to my worst enemy

    Advice to Management

    Hope the lawsuits helped them to change their ways.

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