ADP

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ADP Reviews in Parsippany, NJ

Updated April 22, 2014
Updated April 22, 2014
1,788 Reviews
3.5
1,788 Reviews
Rating Trends

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
723 Ratings

Review Highlights

Pros
  • Decent work-life balance unless you want to move into higher management (in 114 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 39 reviews)


Cons
  • Work/life balance is compromised due to unrealistic workloads (in 36 reviews)

  • Upper management wants massive productivity in areas they no longer understand (in 34 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    They are really laid back and suportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Retention Representative  in  Parsippany, NJ
    Current Employee - Client Retention Representative in Parsippany, NJ

    I have been working at ADP as a contractor for less than a year

    Pros

    You're able to work from home remotely in case of something like bad weather or illness.

    Cons

    You can't always work from home.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Manager  in  Parsippany, NJ
    Current Employee - Implementation Manager in Parsippany, NJ

    I have been working at ADP full-time for more than 10 years

    Pros

    I like the flexibility of my position.

    Cons

    Extremely stressful. Associates have twice the amount of work they are led to believe they should have in order to provide the appropriate level of service to clients. OT is frowned upon.

    Advice to ManagementAdvice

    Staff properly and fund projects properly

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible work culture. It wasn't the work, rather the demeaning attitudes of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Support Specialist  in  Parsippany, NJ
    Former Employee - Payroll Support Specialist in Parsippany, NJ

    I worked at ADP full-time for more than a year

    Pros

    Good pay, and good hours

    Cons

    Doesn't embrace diversity. I know of at least two people that had to sue them and the people won. A lot people cry at this place. Wouldn't recommend this place to my worst enemy

    Advice to ManagementAdvice

    Hope the lawsuits helped them to change their ways.

    Doesn't Recommend
    Disapproves of CEO
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  5. 2 people found this helpful  

    CHANGE is good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Parsippany, NJ
    Current Employee - Director in Parsippany, NJ

    I have been working at ADP full-time for more than a year

    Pros

    Salary and benefits are good, CEO is new and hopefully can drive some process improvements as well as culture change.

    Cons

    No standardization, no good process flow or procedures in primarily the smaller subsidiaries of ADP (i.e. - Dealer Services parent and children). There's tons of data but most do not have access to the data and those who do don't know what all of it means. DATA needs to be supplied or access to it in order to run the business efficiently. Due to the paranoia over individual access to confidential information and competitive issues, management does not share critical data and information freely. R&D is stretched with more than it can handle and india is not efficient in moving along projects. Job skills of current talent and their dedication of company initiatives is lacking.

    Advice to ManagementAdvice

    Improve communications across business lines. TRUST your managers with confidential DATA and embrace new ideas to run the business from "outside in" perspective. Shake it up ! Many long term associates are too comfortable in their jobs and think management reports to them instead of the other way around. Management spends more time micromanaging employees than running the business due to all the administrative demands that are required. Most employees would rather run to HR than talk to their manager due to the culture. "Change Management" is a term used in approach to transitioning individuals, teams, and organizations to a desired future state. My best advise, focus on this transition to bring the company to the next level.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Difficult to Advance on Merit Alone - Support Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Parsippany, NJ
    Former Employee - Technical Support Representative in Parsippany, NJ

    I worked at ADP full-time for more than 3 years

    Pros

    Stable workforce, reasonable pay and benefits.

    Cons

    Raises and bonuses tend to be awarded based on maximum group limits which severely undervalues higher performing units. There is a pool of money per group, so if you are in a talented group that all deserve higher percentage of bonus it won't matter. You will get the same percentage as an average performer in an under-performing group.

    Promotions tend to be based on seniority and favoritism over talent.

    Advice to ManagementAdvice

    Spend more time really evaluating the talent. There are good people there that seem to never get a look for promotions or cross-department transfers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    What you put in, is what you get out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MA District Manager - UpMarket  in  Parsippany, NJ
    Current Employee - MA District Manager - UpMarket in Parsippany, NJ

    I have been working at ADP full-time for less than a year

    Pros

    -Salary (63k) & Training Salary (90k for 6 months then 82.5k for last 6 months) of course this is based on experience, negotiation, and location
    -Based on other reviews, every office seems different and that can be attributed to leadership. Our office is second to none.
    -If you're smart, disciplined, good at outside sales, and work hard, the sky is the limit
    -Benefits/Stock
    -Fortune 500 plus serious name recognition & superior tech
    -You need sales tools? Here's every friggin' tool from Home Depot, now go build something
    -AMEX expense account
    -Great support network....that is if you can go get support yourself and not whine like a helpless little child
    -Able to sell 3rd party products and get paid on them
    -They make a long term investment in you. Plan on staying for at least 2 years and if you're successful, you can get any job anywhere.

    Cons

    -No hand holding environment (not sure if this is a con for me, but for others it may be)
    -Very numbers driven (but then again, if you're in sales, is this really a con too?)
    -ADP is typically seen as JUST payroll, which is the furthest thing from the truth, it's your job to communicate otherwise i.e. other reps before you have hit the companies you have to hit, and planted a bad seed
    -Typical issues with Service/Tech support/Solutions Experts you would find in any Tech company, this is to be expected

    Advice to ManagementAdvice

    Casual Fridays? lol

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    WOW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Parsippany, NJ
    Former Employee - Anonymous Employee in Parsippany, NJ

    I worked at ADP full-time for more than a year

    Pros

    Great training, great trainers and good benefits.

    Cons

    Everything else. BS fraternity feel. BS meetings early AM and tons of red tape. Sales people never get paid what they're due and implementation stinks.

    Advice to ManagementAdvice

    Grow up and realize just because you work for ADp, doesn't make you an expert in everything.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Parsippany, NJ
    Current Employee - Outside Sales Representative in Parsippany, NJ

    I have been working at ADP full-time for more than a year

    Pros

    fun atmosphere, great training, and work with a lot of young and energetic people. work hard play hard mindset.

    Cons

    sometimes can be long hours but its not that bad

    Advice to ManagementAdvice

    keep on trucking

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Consultant  in  Parsippany, NJ
    Current Employee - Technical Support Consultant in Parsippany, NJ

    I have been working at ADP full-time for more than 8 years

    Pros

    Stable company with good management. Yearly surveys to rate the company and management internally.

    Cons

    I have nothing bad to say about this company if you have a good manager you will be happy. If you have a bad manager at any company it will make you unhappy.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Stimulating and interesting, Challenging and comfortable working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Parsippany, NJ
    Former Employee - Financial Analyst in Parsippany, NJ

    I worked at ADP full-time for more than 10 years

    Pros

    Flexible, offers a FREE work out room, encourages further education

    Cons

    If division you are in is downsizing you could get the downsized

    Advice to ManagementAdvice

    Be sure to have monthly team meetings to freely air out disagreements. If at all possible allow work from home or 10 hour days to allow for a shortened work week... the idea is to save gas.

    Recommends
    Positive Outlook
    Approves of CEO

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