ADP

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ADP Reviews

Updated January 28, 2015
Updated January 28, 2015
2,047 Reviews
3.5
2,047 Reviews
Rating Trends

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Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
859 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Not too bad of the place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ADP Resource District Manager in Fort Lauderdale, FL
    Former Employee - ADP Resource District Manager in Fort Lauderdale, FL

    I worked at ADP

    Pros

    Good training, technology and tools. Great group of people, with some exceptions of course.

    Cons

    During training period which lasts about 5 weeks, you'll be required to work 40 hours and do training on your own time +25-30 hours. No overtime pay, of course. Limited office space - you may not have a desk in first weeks/months.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Great place to be but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist
    Current Employee - Implementation Specialist

    I have been working at ADP full-time (more than 3 years)

    Pros

    Great atmosphere to work at as well as community involvement.

    Cons

    Talent is overlooked once promotions come around. Internal growth is preached but hardly practiced, usually giving important positions to outside applicants.
    Internal compensation is capped, so new employees might make more than internal employees getting transfered to the same position.

    Advice to ManagementAdvice

    Look at your hardworking employees and reward them with upward movement instead of keeping them stagnant due to being afraid of losing that worker in that position.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great Job coming right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS District Manager
    Current Employee - SBS District Manager

    I have been working at ADP full-time

    Pros

    -Worldwide recognized training
    -Goal driven work
    -Great opportunity to network with many business leaders in community
    -Salary and Commision are fair plus monthly allowance for gas and cell phone are a big plus.

    Cons

    -demanding atmosphere
    -little training on the administrative part of the job
    -if you aren't willing to step out of your comfort zone and network with people, this isn't for you.

    Advice to ManagementAdvice

    Streamline administrative paperwork such as implementation and better communication from top management will always be welcomed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Strong Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ADP Associate in Roseland, NJ
    Current Employee - ADP Associate in Roseland, NJ

    I have been working at ADP full-time (more than 10 years)

    Pros

    - Good people that work here.
    - they want to change to be a better company.

    Cons

    - they have very high expectations of their people
    - can be political

    Advice to ManagementAdvice

    -

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sink or Swim Organization. Great for Top Performers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Accounts District Manager in Minneapolis, MN
    Former Employee - Major Accounts District Manager in Minneapolis, MN

    I worked at ADP full-time (more than a year)

    Pros

    Very formalized programs, processes and protocol for working deals.
    Decent tools and support for sales.
    Brand recognition.
    Commission structure enables top performers to make tremendous money.
    Car /cell reimbursement.
    Top notch training program.
    Great technology - continuing to evolve and catch up (overall still behind the curve).
    Sales Trips - at least 2 per year
    Type A sales team.

    Cons

    Uncompetitive salary.
    Many sales opportunities are filtered by management and fed to 'top performers'.
    'Good ol' Boys culture' Management has been working together for many years and work to protect one another, often at the expense of reps.
    Customer support and implementation quality are poor. Consistent negative feedback on both items.
    High pressure environment to hit weekly metrics.
    Success is somewhat dependent on who your manager is (what's their tenure, are they well connected internally, etc).
    Viewed by the market as a Payroll provider. Selling HR can be an uphill battle.
    UI / UX can be cumbersome to demo.
    Small territories, difficult to generate new opportunities without external referral network.
    Limited career opportunities despite being a huge organization.
    Many closed door meetings with managers creates a culture of insecurity and skepticism.
    Reps will work deals / opportunities behind the back of their colleagues to secure sales credit.
    Office culture needs work.

    Advice to ManagementAdvice

    There has to be more transparency around process and how decisions are made.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Pros

    Big company, good benefits, market leader

    Cons

    change in direction, too much squabbling among leaders

    Advice to ManagementAdvice

    Focus on the work and your team.

  8.  

    Great Company

    Current Employee - Outside Sales Representative in Los Angeles, CA
    Current Employee - Outside Sales Representative in Los Angeles, CA

    I have been working at ADP

    Pros

    Great Atmosphere and stable work

    Cons

    Learning curve
    Managers
    Lots of miles

  9.  

    Very Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Client Support in Augusta, GA
    Current Employee - Manager Client Support in Augusta, GA

    I have been working at ADP

    Pros

    Great Opportunity for Advancement, solid company and positive culture

    Cons

    Very Segmented-have to rely heavily upon other groups to get thing done.

    Advice to ManagementAdvice

    Create more on hands training and less virtual

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I've been with ADP for ~12 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at ADP full-time (more than 10 years)

    Pros

    Stable employer
    Wide variety of opportunities for career advancement
    Decent compensation
    Attempts to stay current with the marketplace
    Flexible home-shoring program

    Cons

    Can be a bit to focused on change (currently very Kaizen happy)
    Moving between departments can be a hassle
    Salary increases have been rather low in the last few years

    Advice to ManagementAdvice

    I would advise them to communicate between with the front line employees, especially when a re-organization is happening. Uncertainty breeds fear, which can cause people to jump ship to other employers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Pros

    ADP has very clear objectives for its staff. There is a very clear line forward through out your career path and the expectations are transparent.

    Cons

    It can be challenging to work for a company this large. It is hard to get a sense of whether or not you and your position matter to the greater vision of the company.

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