ADP

  www.adp.com
  www.adp.com

ADP Reviews

Updated October 22, 2014
Updated October 22, 2014
1,871 Reviews
3.5
1,871 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
764 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 143 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 54 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 45 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 9 people found this helpful  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Analyst in Alpharetta, GA
    Current Employee - Client Service Analyst in Alpharetta, GA

    I have been working at ADP full-time (more than 8 years)

    Pros

    ADP has an outstanding benefits package. Training is available to any who want it. I am currently making use of the tuition reimbursement program and management has been exceedingly accommodating. I've learned a lot about myself as an employee.

    Cons

    ADP seems to have the practice of squeezing water from a stone. That is, ADP will work people to the bone and beyond before they even think of filling a position on a team. The trend towards smart-shoring (hiring associates from areas in the US with a lower cost of living) and off-shoring (hiring associates in India and the Philippines, or moving certain functions over there) does not make operations as efficient.

    Advice to ManagementAdvice

    Invest in product development. Avoid the "shiny new toys" on the market. Excel at what you do. Also, invest in employees. Listen to them the first time, and not when you're in a pickle.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good place to grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative
    Current Employee - Client Service Representative

    I have been working at ADP full-time

    Pros

    Knowledgable, ethical leaders
    Opportunities to learn different areas of the business
    Great people to work with
    Focus on ongoing training for service employees
    Very supportive of telecommuting

    Cons

    Positions continue to be off shored
    Work life balance is a challenge at times
    Limited mentoring opportunities
    Annual increases have remained low

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Getting great outside sales experience. Self management.

    Cons

    Overlapping territories. High turnover. Lack of communication between management.

    Advice to ManagementAdvice

    N/a

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    Great place to work. Fun work environment with a lot of learning opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Pittsburgh, PA
    Current Employee - Intern in Pittsburgh, PA

    I have been working at ADP full-time (less than an year)

    Pros

    Great company to learn from, and there are plenty of full-time options available after internship is over.

    Cons

    There are no cons, just needed to put something.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great company to work for in Sales. They lavish sales people with many rewards for met goals. My wife worked in client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager in Greenville, SC
    Current Employee - SBS Associate District Manager in Greenville, SC

    I have been working at ADP full-time (less than an year)

    Pros

    Great atmosphere. I have really enjoyed the goal structure and the many rewards offered to sales associates. Great place to build wealth.

    Cons

    Many many ups and downs to deal with. The first year is very tough. If you do well you are highly looked at obviously. If you do bad it's almost like you're not a good person. ???

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Decent work culture and salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL
    Former Employee - HRB Client Support Specialist in Elk Grove Village, IL

    I worked at ADP full-time (more than an year)

    Pros

    Lots of opportunities, generally nice co-workers. Flexible work arrangements to work from home. Time off is comparable to to other companies in the marketplace. My location had a doctor's office onsite, which was free for employees. Lots of fun events.

    Cons

    Pay could be more competitive. Expectations are set high with little motivation to do well. Senior management is not well connected to their employees. Outsourcing the HRB support to the Philipines is obvious cost saving measure, and one of the reasons I left.

    Advice to ManagementAdvice

    I hope that management decides to keep support for HRB and Payroll in the US. Language barrier is tough for clients.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good place to start your professional career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network in Roseland, NJ
    Current Employee - Network in Roseland, NJ

    I have been working at ADP as an intern (less than an year)

    Pros

    People are very cordial and friendly
    One can learn a lot from experienced team members
    New technologies being adopted

    Cons

    Projects and work in general progress at a very slow rate.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    The sales training ADP offers is second to none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager in Atlanta, GA
    Current Employee - SBS Associate District Manager in Atlanta, GA

    I have been working at ADP full-time (more than an year)

    Pros

    Great awards and trips that motivate you to sell. Young professionals make up a vast majority of the work force and go out for drinks on a regular basis. Complete flexibility of your schedule.

    Cons

    Very cut-throat business environment, high turn-over, and who your manager is makes a big difference on your experience. There are corporate partnerships with banks to generate leads but a majority of the business is found through prospecting and cold calling.

    Recommends
    Approves of CEO
  10.  

    Fantastic Place to Work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate District Manager in Lynnwood, WA
    Current Employee - Associate District Manager in Lynnwood, WA

    I have been working at ADP full-time (less than an year)

    Pros

    This company is great to work for!!! They give you a laptop and ipad within the first week. You also get an all expenses paid trip to New Jersey week 6 for training. The training is spectacular!!! Not only are you learning about the product but, you are also learning how to sell. The mangers are amazing!!! They push you but, it's because they want to see you succeed.

    Cons

    The only downside to this job is that you are working more than 40 hours a week. I would say 50 to be successful. Plenty of people skate by with 40. If you want to be good at your job it's 50. I don't think this is really a downside. I'm getting paid salary, commission, $450 for car & $65 for gas a month. I'm just new to the sales industry so, if you're expecting to work the bare minimum then you're going to get bare minimum commission.

    Advice to ManagementAdvice

    Keep up the good work!!! Thanks for treating us employees so well!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Growth of the company to a 24/7 operation caused me to loose my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teledata in Westerville, OH
    Current Employee - Teledata in Westerville, OH

    I have been working at ADP part-time (more than 10 years)

    Pros

    Great benefits, training opportunities, respectable pay.

    Cons

    Regionalization of the business left employees feeling taken advantage of. Changing employee hours and work schedules made it difficult to conduct routine family life.

    Recommends
    Negative Outlook
    No opinion of CEO

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