ADP

  www.adp.com
  www.adp.com
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ADP Reviews

Updated September 28, 2014
Updated September 28, 2014
1,820 Reviews
3.5
1,820 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
741 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 135 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 49 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 40 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Client Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative  in  Indianapolis, IN
    Former Employee - Client Services Representative in Indianapolis, IN

    I worked at ADP full-time for more than 5 years

    Pros

    Great training. company sends you out for training. Company paid, no out of pocket expenses. Company puts a lot of $$ into their employee's. At the time I joined company in 2006, you were given 40 hours vacation 40 hours sick and were paid for all the major holidays promotions truly come from within

    Cons

    stressful environment. especially during year end.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Strong and Solid Organization - Overall Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant  in  San Dimas, CA
    Current Employee - Business Consultant in San Dimas, CA

    I have been working at ADP full-time for more than 5 years

    Pros

    ADP is a solid organization Work/Life balance - getting to work from home. Team culture is enabled.

    Cons

    Salary is low compared to competitors consulting positions. Also, it is very hard to advance into higher roles as it seems tenured employees trump newly hired outside experience. Advancement in the form of stretch assignments is how they operate vs. asking what YOUR professional goals are. You must work hard, pay your dues in time and proving yourself first, then you can ask for advancement. The Sales and Sales Support areas in the organization are very political. It's best to know who and when you can go to for advice. Everyone talks!

    Advice to ManagementAdvice

    Be a collaborative and transformational leaders. The approach is very directive and authoritarian. It is a sales environment, however to retain employee assets its important to ask your teams "what their professional goals are" vs. assume they want to grow internally in that unit. Help guide them into building skillset and roles that fit their future vision.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Analyst  in  Alpharetta, GA
    Current Employee - Client Service Analyst in Alpharetta, GA

    I have been working at ADP full-time for more than 8 years

    Pros

    ADP has an outstanding benefits package. Training is available to any who want it. I am currently making use of the tuition reimbursement program and management has been exceedingly accommodating. I've learned a lot about myself as an employee.

    Cons

    ADP seems to have the practice of squeezing water from a stone. That is, ADP will work people to the bone and beyond before they even think of filling a position on a team. The trend towards smart-shoring (hiring associates from areas in the US with a lower cost of living) and off-shoring (hiring associates in India and the Philippines, or moving certain functions over there) does not make operations as efficient.

    Advice to ManagementAdvice

    Invest in product development. Avoid the "shiny new toys" on the market. Excel at what you do. Also, invest in employees. Listen to them the first time, and not when you're in a pickle.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Good start to career in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS District Manager
    Current Employee - SBS District Manager

    I have been working at ADP full-time

    Pros

    Good work life balance at adp

    Cons

    business cycle is churn and burn.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great place but slowly changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Consultant  in  Elk Grove Village, IL
    Current Employee - Client Service Consultant in Elk Grove Village, IL

    I have been working at ADP full-time for more than 3 years

    Pros

    Training is down well but more work is being loaded onto employees

    Cons

    employees who do hard work can be over looked for future promotions

    Advice to ManagementAdvice

    create a more open environment where employees know what the plan is for the company as well as where the future personal growth for employees is

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    HCM ISM

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Competitive compensation and benefits incentives

    Cons

    Field partnership hierarchy can limit your ability to reach full potential.

  8. 1 person found this helpful  

    Great company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP full-time

    Pros

    Will provide you lots of professional experience. Offer a lot of training and a lot of support with your position

    Cons

    Career growth is a bit limited

    Recommends
  9.  

    Best company I have every worked at with associates and leadership that truly care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Detroit, MI
    Current Employee - Sales Representative in Detroit, MI

    I have been working at ADP full-time for more than 5 years

    Pros

    Sales Centric Environment. Great products that are followed by great internal support. Very professional and friendly environment.

    Cons

    As with any commision based position the reward only comes with a lot of hard work and signed business. Complex set of products and complex long sales cycles.

    Advice to ManagementAdvice

    great management that listens to employees well

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent company, would highly recommend!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Receptionist  in  Lenexa, KS
    Former Employee - Front Desk Receptionist in Lenexa, KS

    I worked at ADP full-time for more than 10 years

    Pros

    Very solid company, great benefits, and many opportunities to advance. Plenty of training available, and can always learn about the other departments to see how you contribute. Great community presence...supportive of volunteer work.

    Cons

    Seemed to want everyone to sell, whatever your position, understandable to want to use every opportunity that might present itself, but for some, that is not always the case.

    Advice to ManagementAdvice

    Great management, very involved and supportive, got to know all employees, not just their own department.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Fortune 500 company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Buena Park, CA
    Current Employee - Account Executive in Buena Park, CA

    I have been working at ADP full-time for more than 5 years

    Pros

    Opportunity to move around within organization once you're in. Benefits are great.

    Cons

    Churn and burn mentality for client sales.

    Recommends
    Neutral Outlook
    Approves of CEO

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